Warranty Guide
Limited Warranty
HOT BLAST/CLAYTON/ASHLEY
WARM AIR FURNACE
Please read this warranty carefully. The United States Stove Company warrants this Warm Air Furnace against premature failure of any component
due to workmanship quality or materials, so long as it is owned by the original purchaser, subject to terms, limitations and conditions herein set out:
TIME PERIOD:
Firebox ............................................................................................................................................... Three Years
Flue Collar - if equipped................................................................................................................... Three Years
All Doors (Feed and Ash)................................................................................................................. Three Years
Bi-Metal Thermostat ............................................................................................................................Two Years
Cast Iron Components, Steel Liners and Retainers..............................................................................One Year
Gaskets,Firebrick,Grates........................................................................................................................One Year
All Electrical Components (Including Blower) - if equipped .............................................................One Year
Cabinet and Trim.................................................................................................................................Three Year
Paint and Finish ......................................................................................................................................One Year
CLAIM PROCEDURE
Any defects should be reported to United States Stove Company or its dealer and/or distributor giving descriptions and pertinent data, including proof
or purchase which will be returned upon request.
Providing the heater has been installed and used in accordance with the Owners Manual supplied with the heater, United States Stove Company will
either:
1) Replace the defective part free of charge
2) Replace the heater free of charge
3) Where the defect is of a cosmetic (non-functional) nature, United States Stove Company will bear reasonable expense to refurbish the furnace,
including such items as welding, painting, and incidental labor, Reasonable is defined by terms of this warranty as $30.00/hour with full refund for
any parts purchased from United States Stove Comapny.
NOT COVERED
Specifically not covered under terms of this limited warranty or any other warranty are problems relating to smoking or creosote. Smoking is
attributable to inadequate draft due to the design or installation of the flue system or installation of the furnace itself. Creosote formation is largely
attributable to improper operation of the unit and/or draft as mentioned above. Also, not covered are:
1) Removal and re-installation cost.
2) Unauthorized and unapproved labor cost for replacement or repairs.
3) Diagnostic service calls.
4) Painted surfaces or brass-colored surfaces.
5) Damage or defect caused by improper installation, accidents, misuse, abuse or alteration or acts of God, War, Terrorism.
6) Transportation or shipping costs.
LIMITATIONS AND EXCLUSIONS
1) United States Stove Company shall not be liable for incidental, consequential, special, or contingent damages anyone might suffer as a result of
their breach of this written warranty or any implied warranty.
2) Should the furnace be replaced United States Stove Company free of charge, all further warranty obligations are thereby met.
3) Parts and/or service replacements made under the terms of this warranty are warranted only for the remaining period of the original furnace
warranty.
4) Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create for United States Stove
Company any further obligation of liability in connection with this furnace or any other applicable accessory. Any further warranty implication
applicable to this furnace or any applicable accessory is limited in duration to the same time period as the original statement in the above schedule.
YOUR DUTIES
1) This furnace, including all applicable accessories, must be installed, operated and maintained in accordance with local authorities having
jurisdiction and the instructions furnished with the Owners Manual.
2) You should keep as permanent record your proof of purchase (or canceled check or invoice).
PROBLEM/RESOLUTION
1) As purchaser, you must first contact the dealer and/or distributor from whom you purchased your furnace.
2) If within a reasonable period of time you do not receive satisfactory service from the distributor and/or dealer, write United States Stove
Company, Customer Service Department, including complete details of the problem and/or problems you are experiencing, details of our installation,
your proof of purchase, and the furnace serial number or test agency code number.
WARRANTOR
The warrantor of record is United States Stove Company, PO Box 151, 227 Industrial Drive, South Pittsburg, Tennessee 37380. Phone number 423-
837-2100.
NOTE
This warranty gives you specific legal rights. And, you may also have other rights which vary from state to state or province to province.
IMPORTANT
Keep this warranty card for future reference.
We congratulate you on your selection of United States Stove Company and its products. As the oldest solid fuel manufacturer in the United States
(since 1869), the United States Stove Company is very proud of its products, service, employees, and satisfied customers. As President of United
States Stove Company, I would like to hear from you if you are not satisfied with the manner in which you have been handled by our distributor,
dealer, representative, customer service department, parts department, or sales department. Please write me at the above address.
Sincerely
Richard Rogers 85815F
President 01/06
NorthlineExpress.com
http://www.northlineexpress.com
Toll-Free 1-866-667-8454