CrystalLink USB 3.0 2-Port USB 3.
FCC Radio Frequency Interference Statement Warning This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation. CE Statement The CrystalLink USB3.0 is in conformity with European Standard EN 55022, EN 55024, EN 61000-3-2, and EN 61000-3-3.
Contents Introduction ............................................................................................................. 3 Product Contents ................................................................................................................................ 3 Features ................................................................................................................................................... 3 The Transmitter Unit ..................................................
Introduction This document provides product information for the CrystalLink USB3.0, installation instructions, troubleshooting guidelines, and instructions for contacting Rose Electronics regarding technical support and warranty information. The instructions in this document assume a general knowledge of computer installation procedures, familiarity with cabling requirements, and some understanding of USB devices. CrystalLink USB3.0 Product Contents Your CrystalLink USB3.
Rear View ITEM TYPE 1 2 3 DESCRIPTION Power ON Unit is powered properly. Power OFF Unit is not powered or not powered properly. Status Blinking (1Hz) Waiting for connection to Receiver. Status ON Transmitter and Receiver are linked and operating normally. Status OFF Fault detected; power cycle required. Host ON SuperSpeed Host detected on upstream facing port. Host OFF SuperSpeed Host not detected. Not required in normal operation.
The RECEIVER Unit The Receiver unit has two USB Type A ports for USB 3.0 devices. The RECEIVER unit allows you to connect up to two USB 3.0 devices directly. The RECEIVER unit is powered by an external AC adapter and can supply up to 900mA to each USB port. Front View Front View Rear View Rear View ITEM TYPE DESCRIPTION USB 3.0 Type A ports Used to connect USB 3.0 device(s) to the RECEIVER unit. Ports accept locking or non-locking USB 3.0 Type A connectors. Power ON Unit is powered properly.
Installation Guide Example Application USB 3.0 Camera Computer & Monitor USB 3.0 up to 100m over multimode fiber TRANSMITTER RECEIVER Assembly Line Requirements To complete installation of the CrystalLink USB3.0, you will also require the following items that are not included with the product: • USB 3.0 compatible computer (host computer) with a USB 3.0 compliant operating system • USB 3.
Installing the CrystalLink USB3.0 System Preparing Your Site Before you can install the CrystalLink USB3.0, you need to prepare your site: 1. 2. 3. Determine where the computer is to be located and set up the computer. Determine where you want to locate the USB device(s). Ensure fiber optic cabling is in place, prepared, properly terminated, and within the maximum distances as defined for the cabling standard used. Preparing Your Computer The CrystalLink USB3.0 does not support suspend modes of operation.
a. Click on Change Plan Setting 2. Select “Never” for “Put the computer to sleep” for all the configurations presented. a. Click Change advanced power settings.
b. Expand “USB settings” c. Expand “USB selective suspend setting” 3. Select “Disabled”. OS X To disable “suspend” settings on your computer: 1. Open System Preferences and select Energy Saver.
2. For both Battery and Power Adapter power settings, move slider bar to “Never” for “Computer Sleep”. 3. In the popup warning window, click OK.
Connecting a USB 3.0 Device 1. 2. Install any software required to operate the USB device(s). Refer to the documentation for the USB device(s), as required. Connect the USB device to the device port on the Receiver unit. If you are using a USB3.0 Vision compliant locking USB cable, then you can use the locking knobs to lock the cable to the port on the Receiver. 3. Check that the device is detected and installed properly in the operating system. Installing the Receiver Unit 1. 2. 3.
Checking the Installation 1. On the Transmitter and Receiver units, check that the Power, Status, and Host LEDs are on and solid. If the Host or Status LEDs are permanently off, then the cabling between the Transmitter and Receiver unit may not be installed properly or is defective. 2. For Windows users, open Device Manager to confirm that the CrystalLink USB3.0 has installed correctly. Expand the entry for Universal Serial Bus controllers by clicking the + sign. If the CrystalLink USB3.
Troubleshooting The following table provides troubleshooting tips. The topics are arranged in the order in which they should be executed in most situations. If you are unable to resolve the problem after following these instructions, please contact Technical Support for further assistance. PROBLEM All LEDs on TRANSMITTER unit are off. CAUSE • The TRANSMITTER unit is not SOLUTION 1. Ensure that the USB connection between the TRANSMITTER and host computer is properly installed.
PROBLEM Host LED on TRANSMITTER/ RECEIVER units are off. CAUSE • The host computer is not SOLUTION 1. Disconnect all USB devices from the RECEIVER unit. powered on. 2. Disconnect the TRANSMITTER unit from the • The TRANSMITTER unit is not computer. connected to the computer (when used with the optional TRANSMITTER AC adapter). • The CrystalLink USB3.0 is 3. Disconnect the RECEIVER unit from the AC power adapter. 4. Reconnect the TRANSMITTER unit to the computer. malfunctioning. 5.
All LEDs on both the TRANSMITTER unit and RECEIVER unit are on but the USB device does not operate correctly, or is detected as an “Unknown Device” in the operating system. • The USB device is 1. Disconnect the CrystalLink USB3.0 from malfunctioning. the computer. • The computer does not 2. Connect the USB device directly to the USB port on recognize the USB device. the computer. • The application software for 3. If the USB device does not operate properly, the device is not operating.
Contacting Technical Support If you are experiencing problems not referenced in the Troubleshooting section, you may contact Rose Electronics Technical Support.
Technical Glossary USB Connectors USB cables have two classes of connectors. The Type A connectors are used to connect the cable from a USB device to a Type A port on a computer or hub. The Type B connectors are used to attach the USB cable from a USB host to a USB device or hub. There are full-sized, mini, and micro variants of both type A and B connectors. USB 3.0 introduces changes to the connectors. USB 3.0 and USB 2.0 Type A connectors are the same shape and size and are compatible with each other.
Specifications Operating Distance Up to 100m (330 ft) USB Device Support & Throughputs USB 3.0 up to 5Gbps USB Host Support xHCI controllers (Intel, AMD, Renesas (NEC), Fresco, AsMedia) AC Adapters 100-240V AC Input, 5V DC Output, Locking Power Available to USB Device at Receiver 900mA for each USB Port Transmitter Unit USB Connector 1 x USB 3.0 Type B Locking Receptacle Link Connectors 1 x Duplex LC Fiber Connector Dimensions 100mm x 76mm x 26mm (3.94” x 2.99” x 1.
