Marketing Materials
Jewel/Jewel Plus Series
VS300/501/515 (260 Topside)
GS500/501
Quick reference card
Initial Start-up
When your spa is first powered up, it will automatically heat and maintain 100ºF (38ºC) until you change
the set temperature. In the event of a power failure or during a manual shutdown, the spa will revert to
the last set temperature, mode, and filter cycle before the loss of power once power is restored.
Temperature Adjustment (80ºF-104ºF)
The start-up temperature is set at 100ºF (38ºC). The last measured temperature is constantly displayed
on the LCD. Note that the last measured spa temperature displayed is current only when the pump has
been running for at least two minutes.
Press the “Temp” button to display the temperature previously set. This set temperature is flashed on
the display. Pressing the “Temp” button a second time, while it is still flashing, will cause the set
temperature to increase or decrease depending on what direction was last chosen. Each press to follow
will change the set temperature in the same directions. If the opposite direction is desired, release the
pad and let the display revert to the actual water temperature. Press the button to display the set
temperature, and again to make the temperature change in the desired direction.
Jets
Touch the “Jets” button once to activate the low speed of the pump and again for the high speed. Press
the “Jets” button again to turn off the pump. If left running, the pump’s low speed will automatically turn
off after four hours, and the pump’s high speed will automatically turn off after 15 minutes. The low
speed of the pump runs when the blower is on. It may also activate for at least two minutes every 30
minutes to detect the spa temperature and heat to the set temperature if needed, depending upon
mode. When the low speed turns on automatically, it cannot be deactivated from the panel; however,
the high speed may be started.
Light
Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after four
hours.
Aux (2 Pump Models)
This button is used to turn the blower on and off. On models with two pumps, this button turns pump 2
on and off. If left on, the blower or pump automatically turns off after 15 minutes.
Aux – Pump 2 and Blower
If your system has a pump 2 and blower installed, press “Aux” to switch pump 2 to high speed. Press
“Aux” twice to turn on the blower. Pressing “Aux” a third time will shut off pump 2, but the blower will
remain on. Press “Aux” a fourth time to shut off the blower. The blower and pump will turn off after 15
minutes.
Preset Filter Cycles
The first filter cycle begins six minutes after the spa is energized. The second filter cycle begins 12 hours
later. Filter duration is programmable at the Master Control Pad for 2, 4, 6, 8 hours or for continuous
filtration, (indicated by “FC”). The default filter time is two hours. To program, press “Temp”, then “Jets.”
Press “Temp” to adjust. Press “Jets” to exit programming.
Freeze Protection
If the temperature sensors detect a drop below 40ºF (4ºC) within the heater, then the pump (as well as
the heater, if necessary) will automatically activate to provide freeze protection. The equipment stays on
until the sensors detect that the spa temperature has risen to within 15ºF (-9ºC) of the set temperature.
The blower will purge for 30 seconds at the end of the freeze condition.
Diagnostic Messages
Message
Meaning
Solution
No Message. Power has been cut off.
Control panel will be disabled until power returns.
PR
System is priming. (Spa must be filled to
proper level. Water should be at least
halfway up the skimmer.)
Spa is powering up. This operation takes 6 minutes
total. After 4 minutes “- -” will appear for two
minutes. The spa then enters its first filter cycle and
is now available for setting.
- -
Temperature Unknown
Temperature will display when pump has been
running for two minutes.
HH
“Overheat” The spa has shut down.
Sensors detect 118F (48ºC) at heater.
DO NOT ENTER WATER. Remove cover and allow and
allow water to cool. Once heater is cooled, reset by
pressing any button. Call dealer or service
organization if spa does not reset.
OH
“Overheat” The spa has shut down.
Sensors detect water at 110F (43ºC).
DO NOT ENTER WATER. Remove cover and allow
water to cool. At 107F (42ºC), the spa will reset. If
spa does not, call your dealer or service organization.
IC
“Ice” Potential freeze condition detected.
No action required.
SA
Spa is shut down. The sensor plugged into
the Sensor “A” jack is not working.
If the problem persists, contact your dealer or service
organization. (May temporary appear in overheat
situation and disappear when the heater cools)
SB
Spa is shut down. The sensor plugged
into the Sensor “B” jack is not working.
See action required for “SA”
SN
Sensors are out of balance. If changing
spa temperature, it may just be
temporary. If flashing by itself, the spa is
shut down.
If the problem persists, call dealer or service
organization.
HL
A significant difference between temp
sensors has been detected.
Check water level in spa. Refill if necessary. If the
water level is okay, make sure the pumps have been
primed. If problem persists, contact dealer or service
organization.
LF
Persistent low flow problems. (Displays
on the fifth occurrence of “HL” message
within 24 hours.) Heater is shut down,
but other spa functions will run normally.
Follow action required for “HL” message. Heating
capability of the spa will not reset automatically; you
may press any button to reset.
DR
Possible inadequate water, poor flow, or
air bubbles detected in heater. Spa is shut
down for 15 minutes.
Check water level in spa. Refill if necessary. If the
water level is okay, make sure the pumps have been
primed. Press any button to reset, or this message
will automatically reset within 15 minutes. If the
problem persists, contact dealer or service
organization.
DY
Inadequate water detected in heater.
(Displays on the third occurrence of “DR”
message.) Spa is shut down.
Follow action required in “DR” message. Spa will not
automatically reset. Press any button to reset.
WARNING! SHOCK HAZARD! NO USER SERVICABLE PARTS.
Do not attempt service of this control system. Contact your dealer or service organization for assistance.
Follow all owner’s manual power connection instructions. Installation must be performed by licensed
electrician and all grounding connections must be properly installed
Jewel and Jewel Plus VS300 501 515 Reference Card 2.19.14