Use and Care Guide

10
Troubleshooting
Please Note: the spa owner may perform the following corrective actions. If the trouble cannot be
corrected in the steps below, please refer to your QCA Dealer for service. (Improper servicing by
an unauthorized serviceman or spa owner could result in damage that will not be covered by the
warranty, or could cause serious injury.)
SYMPTOMS CORRECTIVE ACTION
Equipment Does
Not Operate
Pump Does Not Work
Pump Does Not Work
(high speed jet action)
Inadequate Jet Action
No Heat
Water is Cloudy
Check to see if the power cord is plugged in. Test the GFCI to see if it has
"tripped." IMPORTANT: If the GFCI trips repeatedly, do not use the spa, and
contact your Dealer. Check the circuit breaker in the main circuit panel.
Inspect the filter cartridge for dirt and debris. Clean or replace. Check for
blockages or restrictions at the main drain and catch basket. Check for
blockages or restrictions at jets.
Push the button for high-speed jet. Check the above items if "Pump does not
work"
The filter cartridge may be clogged. Pull the cartridge from the filter canister.
If the jet action improves, clean or replace the filter. Check the level of the
water.
Check the spa water level. Water must be above minimum water level. Check
jet orifice for blockage. Clear if blocked. Check all steps in "Equipment does
not operate." Check that the temperature dial is set for the desired
temperature. Remember: Do not expect hot water immediately from the jets.
The heater will raise temperature 1-2 degrees per hour if covered with Soft
Top
™
Inspect the filter cartridge for dirt and debris. Check if pump is
operating. Follow the steps in "Pump does not work".
Check the water chemistry balances and replenish as needed. Clean or replace
the filter cartridge.