Operating instructions

TROUBLESHOOTING AND ONLINE HELP RESOURCES
106
PROBLEM DIAGNOSIS POSSIBLE SOLUTION
Your
communications
software is
reporting many
cyclic
redundancy
check (CRC)
errors and low
characters per
second (CPS)
(cont.).
Errors are
constantly
occurring in
your V.17 fax
transmissions.
RapidComm
fails to initialize
the modem.
You may be trying to download a file to a
compressed area of your hard disk.
Your modem initialization string could be
insufficient for fax transmissions.
There may be a Terminate and Stay
Resident (TSR) program (such as a screen
saver or virus scanner) running in the
background, disrupting data
communications.
Your baud rate may be set too high.
You may be trying to fax a compressed
file
RapidComm’s port settings may be
incorrect.
Download to an uncompressed area on your hard drive.
In terminal mode, type AT&H3&I2&R2S7=90 and press ENTER. This is an
initialization string. The standard string for faxing is AT&F1S36=0.
Disable any Terminate and Stay Resident (TSR) programs running in the
background. If you have software running as a TSR, check the software’s manual
for information about disabling its ability to operate as a TSR.
Lower baud rate to 9600, 7200, or 4800..
Open the file in the application in which it was created. Select RapidComm as the
printer and then print the file.
Make sure RapidComm’s port settings are correctly set for your modem.