User guide
T
ROUBLESHOOTING
74
1. Go to the Support section of the U.S. Robotics Web site at
http://www.usr.com/support/.
Many of the most common difficulties users experience have been
addressed in the FAQ and Troubleshooting Web pages for your spe-
cific product.
2. Submit your technical support question using an online form at
http://www.usr.com/emailsupport/.
3. Call the U.S. Robotics Technical Support department.
Technical questions about U.S. Robotics products can also be
answered by technical support specialists.
Country Voice Online Support Hours
United States (888) 216-2850 http://www.usr.com/emailsupport 9:00 A.M. - 5:00 P.M., M-F CT
& Canada
Austria 07 110 900 116 http://www.usr.com/emailsupport/de 9:00 –17:00, M-F
Belgium (Flemish) +32 (0)70 233 545 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
Belgium (French) +32 (0)70 233 546 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
Czech Republic http://www.usr.com/emailsupport/cz
Denmark +45 7010 4030 http://www.usr.com/emailsupport/uk 9:00 –17:00, M-F
Finland +358 98 171 0015 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
France 082 507 0693 http://www.usr.com/emailsupport/fr 9:00 –17:00, M-F
Germany 01805671548 http://www.usr.com/emailsupport/de 9:00 –17:00, M-F
Hungary 01805671548 http://www.usr.com/emailsupport/hu 9:00 –17:00, M-F
Ireland 1890-252-130 http://www.usr.com/emailsupport/uk 9:00 –17:00, M-F
Italy 848 80 9903 http://www.usr.com/emailsupport/it 9:00 –17:00, M-F
Luxembourg +352 342 080 8318 http://www.usr.com/emailsupport/bn 9:00 –17:00, M-F
Middle East/Africa +44 870 844 4546 http://www.usr.com/emailsupport/me 9:00 –17:00, M-F
Netherlands 0900 20 25 857 http://www.usr.com/emailsupport/bn 9:00 –17:00, M-F
Norway +47 23 50 0097 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
Poland http://www.usr.com/emailsupport/pl
Portugal +351 (0)21 415 4034 http://www.usr.com/emailsupport/pt 9:00 –17:00, M-F
Spain 902 117 964 http://www.usr.com/emailsupport/es 9:00 –17:00, M-F
Sweden +46 (0) 77 128 1020 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
Switzerland +0848 840 200 http://www.usr.com/emailsupport/de 9:00 –17:00, M-F
Turkey http://www.usr.com/emailsupport/tk
UK 0870 844 4546 http://www.usr.com/emailsupport/uk 9:00 –17:00, M-F
For current support contact information, go to the following Web
site:
http://www.usr.com/support/.