User guide

ROUBLESHOOTING

message for a successful ping, this means that you cannot connect

to that IP address. After you have made the corrections, continue

with the ping procedure.

1Click Windows Start and then click Run. In the Run dialog box,

Windows 98 and Me users should type command and click OK.

Windows 2000 and XP users should type cmd and click OK.

2At the command prompt, type Ping 127.0.0.1 This is your local

host address and this will ensure that the TCP/IP protocol is

installed and functioning properly. If you cannot complete this

ping, reinstall the TCP/IP protocol on your computer. Refer to your

operating system’s documentation for instructions.

3Type Ping followed by your IP address. To determine your IP

address, refer to the previous Possible Solution. This will ensure

that your computer is responding to requests and that the 802.11g

54Mbps USB Adapter is properly installed. If you cannot complete

this ping, uninstall the 802.11g 54Mbps USB Adapter and repeat

the installation procedure.

4Type Ping followed by your gateway address to check the commu-

nication with your gateway. The default gateway address is the IP

address of your wireless router. Check your wireless router to ver-

ify this address. This will ensure that you can connect to the wire-

less network. If you cannot complete this ping, make sure your

wireless settings are correct and that the 802.11g 54Mbps USB

Adapter is fully inserted into a USB port on your computer.

5Type Ping followed by the outside Internet address that is pro-

vided by your ISP. This procedure will ensure that your wireless

network can connect to the Internet. If you cannot complete this

ping, verify your internet connection between your modem and

your wireless router or access point.

6Type Ping followed by your known DNS server address. This will

allow you to resolve valid Internet host names to IP addresses and

to verify that you can access the Internet.