User guide

Serial ATA 4-Drive NAS
User Guide
Support Information - 147
Support Information
If you are having trouble with the configuration or operation of your Storage System:
1. Refer to "Troubleshooting," beginning on page 135 in this guide.
2. Go to the Support section of the USRobotics Web site at www.usr.com/support/. Many of the most com-
mon difficulties that users experience have been addressed in the FAQ and Troubleshooting Web
pages for your product. The product number of the USR8700 Network Attached Storage is 8700. You
may need to know this to obtain information on the USRobotics Web site.
3. Submit your technical support question using an online form at www.usr.com/emailsupport/.
4. Contact the USRobotics Technical Support Department. To receive assistance, you need your serial
number.
Country Webmail Voice
United States www.usr.com/emailsupport (888) 216-2850
Canada www.usr.com/emailsupport (888) 216-2850
Austria / Österreich / Ausztria www.usr.com/emailsupport/de 07110 900 116
Belgium / België www.usr.com/emailsupport/nl 070 23 35 45
Belgium/ Belgique www.usr.com/emailsupport/be 070 23 35 46
Czech Republic / Česká republika www.usr.com/emailsupport/cz
Denmark www.usr.com/emailsupport/ea 38323011
Finland www.usr.com/emailsupport/ea 08 0091 3100
France www.usr.com/emailsupport/fr 0825 070 693
Germany / Deutschland www.usr.com/emailsupport/de 0180 567 1548
Greece / Ελλάδα www.usr.com/emailsupport/gr
Hungary / Magyarország www.usr.com/emailsupport/hu 0180 567 1548
Ireland www.usr.com/emailsupport/uk 1890 252 130
Italy / Italia www.usr.com/emailsupport/it 39 02 69 43 03 39
Luxembourg / Luxemburg www.usr.com/emailsupport/be 342 080 8318
Middle East/Africa www.usr.com/emailsupport/me + 44 870 844 4546
Netherlands / Nederland www.usr.com/emailsupport/nl 0900 202 5857
Norway www.usr.com/emailsupport/ea 23 16 22 37
Poland / Polska www.usr.com/emailsupport/pl
Portugal www.usr.com/emailsupport/pt 21 415 4034
Russia / Россия www.usr.com/emailsupport/ru 8 800 200 20 01
Spain / España www.usr.com/emailsupport/es 902 117964
Sweden / Sverige www.usr.com/emailsupport/se 08 5016 3205
Switzerland / Schweiz / Suisse /Svizzera www.usr.com/emailsupport/de 0848 840 200