User manual

CLI Reference Guide 15
Warranty and Service
U.S. Robotics Access Corp. Limited Warranty
Your U.S. Robotics product is covered by a Limited Warranty. U.S.
Robotics warrants that the product that you have purchased from U.S.
Robotics or from a U.S. Robotics authorized reseller is free from defects
in materials or workmanship during the Limited Warranty period,
identified in the chart below, which is effective on the date of purchase.
During the Limited Warranty period, U.S. Robotics will repair or
replace the product with the same or a similar model, which may be a
remanufactured unit, at U.S. Robotics option, without charge for either
parts or labor. Replacement parts assume the remaining warranty of
the parts they replace. This Limited Warranty extends only to the
original purchaser and is non-transferable.
The chart below identifies the terms of the factory repair/replacement
warranty, as well as software/firmware updates and telephone
support services included with the U.S. Robotics Limited Warranty.
Free
Telephone
Support
Free
Software/Firmware
Updates
Hardware
Support
NETServer
Product
Family
For 90 days,
effective upon
purchase
For 90 days, effective
upon purchase
2 years Factory
Repair/
Replacement
What Is
NOT
Covered By the Limited Warranty
Items not covered by the Limited Warranty include, but are not limited
to, the following:
• Product installation support
• A product purchased from anyone other than U.S. Robotics or a
U.S. Robotics authorized reseller
• Routine cleaning, or normal cosmetic and mechanical wear