User manual

Basic Installation and Setup 2-
7
The U.S. Robotics I-team
The I-team is a group within USR’s Customer Support
department that provides ISDN ordering and configuring
assistance. The I-team helps you determine availability and
pricing of ISDN service in your location, installation costs.
They also determine lead time for installation and will help
coordinate the configuration of the telephone company’s
equipment, so your NETServer Plus I-modem will work
properly. You can get information about the I-team, as well as
local telephone company contacts and pricing, from:
●
The I-team on the World Wide Web: http://www.usr.com
●
U.S. Robotics Fax on Demand at [phone]
●
The U.S. Robotics I-team at (888) USR-ISDN
You may also access the NETServer 8/16 I-modem Website at:
http://www. insideline.usr.com/function/isdn/index.html#netserver
Requesting Service
Call the ISDN department of your local telephone company. and
request the following configuration for each BRI line.
1
Request 4 BRI ISDN lines for a NETServer Plus I-modem 8-
port (8 lines for 16-port version). Each should be configured
with Bellcore Capability Package S (listed in Bellcore SR-
3840). If your phone company doesn’t recognize Bellcore
capability packages, you can also ask for a service package
called Intel Blue, which has characteristics similar to
Bellcore S. If your telco recognizes neither of these service
packages, request the following specific ISDN services and
service characteristics for each line
:
• 2 B channels, with no packet mode data on B or D
channel
• Circuit-switched voice and data (CSV/D) call type
support for each channel
• 2 telephone Directory Numbers (Dns) and 2 Service
Profile Identifiers (SPIDs)
• Multipoint bus configuration