User manual

9-12 Administrative Tool
s
Troubleshooting Commands
Use the commands below to troubleshoot NETServer Plus.
Viewing Facility Errors
The set facility command allows you to set and view log
levels for NETServer’s processes, ensuring that error
messages reaching the threshold for that facility will be
output to the console port.
Note: Although messages are sent to the Console port by default,
you can configure a syslog host to receive messages. This would
free up the Console since sending it messages bogs that
connection down on a operating NETServer. See Appendix D:
Event Messages for more information.
Log levels range from the lowest state, debug, to the highest,
critical. The default loglevel is critical. Type:
set facility
<name>
loglevel
[common | critical | debug | unusual | verbose]
For example:
set facility snmp loglevel unusual
Note: Use the list facilities command to view a log level change.
Terminating an Active Process
The kill command terminates an ongoing process. You can kill a
process only after it has started. For instance, if you want to kill
a ping request that has run too long. Use the list processes
command to view current active processes.