User`s manual

U.S. Robotics I-modem Command Reference
Troubleshooting • Page 15-11
b. Be sure to include your SRO number inside the package, along with your name and
address. Put your return address and SRO number on the shipping label, as well.
c. Ship the package to:
Cor/Sys Technical Support
U.S. Robotics Access Corp.
8100 North McCormick Boulevard
Skokie, Illinois 60076-2999
Note U.S. Robotics will not accept packages sent COD, so be sure to send the
modem postage-paid.
U.S. Robotics will repair your I-modem and return it to you via United Parcel
Service.