User guide

18
Support
Support
If you experience any problems with your Skype software, refer
to
http://support.skype.com/ .
To obtain support for your USRobotics USB Internet Mini
Phone:
1. Know your model and serial number. The model number of
your phone is 9602. If you ever need to call for technical
support, you will need your phone’s serial number. Please
write your serial number below.
2. Go to the Support section of the USRobotics Web site at
www.usr.com/support/
.
Many of the most common difficulties that users experience
have been addressed in the FAQ and Troubleshooting Web
pages for your product.
3. Submit your technical support question using an on-line
form, or contact the USRobotics Technical Support Depart-
ment at
www.usr.com/emailsupport/ .
Model Number Serial Number
9602