Specifications

August 26, 2004 TechMemo 01-0011B
4 of 24
Receiving modem setup for AlphaEclipse outdoor signs
The receiving modem inside a sign was set up at the factory. However, if you are having problems sending
messages to the sign and suspect the receiving modem, follow these steps:
1. Remove power from the sign.
2. Remove the receiving modem from the sign. (See “Related documentation” on page 13 for information on
a specific sign type.)
NOTE: If your transmitting and receiving modems are the same model, then you can attach the receiving
modem to the transmitting modem’s power supply. Otherwise, also remove the receiving
modem’s power supply from the sign.
3. Set the receiving modem DIP switches (see Figure 1 on page 2).
4. Connect the receiving modem to a computer (see Figure 2 on page 2).
5. Configure the receiving modem as shown in Figure 3 on page 3.
NOTE: For the receiving modem, it is not necessary to enter a phone number after Number To Dial.
6. Click Configure Modem. One of the following two messages will appear:
• Modem Configured Properly — The receiving modem is ready for use. It can now be put back into the
sign. If the transmitting modem has been set up and connected to a phone line, go to “Modem test” on
page 7. Otherwise, go to “Transmitting modem setup for AlphaEclipse outdoor signs” on page 2.
• Modem Failed To Configure — Make sure that the modem is on and is connected to the correct COM
port on the computer. Repeat step 4, but this time watch the RD and SD lights on the modem. These
lights should flash when you click Configure Modem. If the “Modem Configured Properly” message
still does not appear, contact Adaptive Technical Support (800-719-2838).
Contact with high voltage
may cause death or serious
injury.
Always disconnect power to
unit prior to servicing.
Hazardous voltage.
WARNING
SM1000A