TechMemo PRIORITY: Normal DATE: August 26, 2004 TITLE: US Robotics 56k modem setup for AlphaEclipse and Alpha signs ECO REFERENCE: PRODUCT(S) AFFECTED: SUMMARY: #01-0011B n/a AlphaEclipse and Alpha signs. See “Alpha and AlphaEclipse sign data formats” on page 13 for a list of signs. These instructions show how to set up a US Robotics V.90 or V.92 56K Faxmodem as either a transmitting or a receiving modem in order to send messages to signs. This TechMemo replaces TechMemo #01-0011 and #97-0012.
August 26, 2004 TechMemo 01-0011B AlphaEclipse outdoor sign modem setup Overview Transmitting modem AlphaEclipse sign Receiving modem (inside sign) A Item Part # A — B — C D E 1088-9301 — 1088-9301 C B D D E Description Computer running AlphaNET software (version 3.0 or greater). Modem-to-computer DB9-to-DB25 cable (included with modem). A Belkin F2L088-06 6-foot DB9-to-DB25 cable can also be used. Transmitting modem. Phone line. Receiving modem.
TechMemo 01-0011B August 26, 2004 3. Start AlphaNET Diagnostics software: 4. When the Diagnostics screen appears, click Modem. Then make the following selections: Com Port Connected to Modem = the computer COM port where the modem is connected. Baud Rate = 9600. Data Format = 8,N,1. Dialing Prefix = if a number, like 9, is needed to get to an outside phone line, enter the number here. Number to Dial = the receiving modem’s phone number.
August 26, 2004 TechMemo 01-0011B Receiving modem setup for AlphaEclipse outdoor signs The receiving modem inside a sign was set up at the factory. However, if you are having problems sending messages to the sign and suspect the receiving modem, follow these steps: 1. Remove power from the sign. WARNING Hazardous voltage. Contact with high voltage may cause death or serious injury. Always disconnect power to unit prior to servicing. SM1000A 2. Remove the receiving modem from the sign.
TechMemo 01-0011B August 26, 2004 Alpha indoor sign modem setup Overview To next sign Alpha sign Transmitting modem B A C Item Part # A — B — C D E F G H I J 1088-9301 — 1088-9301 1088-8635 1088-1111 7122-0204 4331-0602 1086-8636 Receiving modem D D E Alpha sign F G H I J Description Computer running AlphaNET software (version 3.0 or greater). Modem-to-computer DB9-to-DB25 cable (included with modem). A Belkin F2L088-06 6-foot DB9-to-DB25 cable or equivalent cable can also be used.
August 26, 2004 TechMemo 01-0011B Receiving modem setup for Alpha indoor signs 1. Set the DIP switches on the back of the receiving modem as shown in Figure 1 on page 2. 2. Attach the receiving modem to a computer that has AlphaNET version 3 or greater software installed (see Figure 2 on page 2). 3. Start AlphaNET Diagnostics software. 4. When the Diagnostics screen appears, click Modem. Then make the selections as shown in Figure 3 on page 3. 5. Click Configure Modem.
TechMemo 01-0011B August 26, 2004 Modem test The following procedure tests to see if the transmitting and receiving modems are working correctly. 1. Start AlphaNET Site Manager software and click Edit > Connection Device > Add. Then select the appropriate connection device for the transmitting modem attached to your computer and click OK: If the transmitting modem is connected to COM 1 port, then select Modem on Com 1 as shown here. 2. Select Modem on Com 1 and click Make Default.
August 26, 2004 3. TechMemo 01-0011B Click Edit and set up the modem device as shown below: Set COM Port = to the computer port that is connected to the transmitting modem. Select a Data format and Baud Rate — see “Alpha and AlphaEclipse sign data formats” on page 13. Dialing Prefix — if a number, like 9, is needed to get to an outside phone line, enter the number here. Figure 4: Modem connection device setup 4.
TechMemo 01-0011B 5. August 26, 2004 From the Site Manager screen, click File > New Site. Set up the new site as shown below. Then click OK: Site Name — name this new site Modem Test. Compatibility — see “Alpha and AlphaEclipse sign data formats” on page 13. Use an Editor transmit site — check this. Connection Device = the modem connection device you previously created. Phone Number — the telephone number of the receiving modem. This can include “9” and an area code if necessary. 6.
August 26, 2004 TechMemo 01-0011B Advanced modem setup using Hyperterminal Use this section when AlphaNET Diagnostics software is not available for modem setup or when greater control is needed for modem setup. NOTE: The AT commands used in this section only apply to US Robotics 56K V.90 and V.92 Faxmodems. Though some of the AT commands used below might work with other modems, consult your modem’s documentation for a list of AT commands specific to your modem. Set up Hyperterminal 1.
TechMemo 01-0011B August 26, 2004 5. Select COM1 from the next screen and click OK: 6. When the next window appears, set the communication parameters as shown below. Then click OK. The baud rate (Bits per second) is set high (57600) because the modem will be communicating with a computer not a sign. 7. In the terminal window, type the command “ate1” (all lowercase) and then press the ENTER key: NOTE: When typing commands, either use all lowercase (as above) or all uppercase letters.
August 26, 2004 TechMemo 01-0011B Configure the modem 8. Configure the user-defined Y0 modem template by typing “at&h0&r1&b1&n6&y0&w0”. (Use either uppercase or lowercase letters. Do not mix both.) 9. Check the modem’s Y0 settings. Type “ati5” and press ENTER. A screen similar to the following will appear: Template Y0 = user-defined values.
TechMemo 01-0011B August 26, 2004 Appendix Related documentation Part # Manual title 9711-7001 AlphaEclipse 2500/2600 Series Sign Installation Manual 9711-6015 AlphaEclipse 3500 Series B Sign Installation Manual 9711-8001 AlphaEclipse 3600 Sign Installation Manual 9705-1002 Alpha Solar Installation and Operation Manual 9711-4201 AlphaPremiere 9000 Series Sign Installation Instructions 9702-2005 Director Sign User Manual 9708-8061 Alpha Sign Communications Protocol Alpha and AlphaEclipse si
August 26, 2004 TechMemo 01-0011B US Robotics V.90 and V.92 modem reference DIP switches DIP switch Setting (UP = off, DOWN = on) AT command equivalent Function (US Robotics settings in italics. Adaptive settings in bold.) UP &D0 Normal DTR (Data Terminal Ready) operations — computer must provide DTR signal for the modem to accept commands. Dropping the DTR terminates a call. DOWN &D1 DTR override — modem ignores DTR signal. UP V1 Use verbal result codes. DOWN V0 Use numeric result codes.
TechMemo 01-0011B August 26, 2004 Default modem settings These are the default or factory settings loaded into US Robotics 56K V.90 and V.90 Faxmodems: A B C D E Item Name A atz4 ati4 B B0 E0 F1 M1 Q0 V1 X4 Y0 Description • atz4 — an AT command that resets the current modem settings to the factory hardware settings. However, the atz4 command does not change the user-defined Y0 through Y4 settings. • ati4 — an AT command that displays the modem’s current settings.
August 26, 2004 TechMemo 01-0011B AT commands The AT commands used in this section only apply to US Robotics 56K V.90 and V.92 Faxmodems. Though some of the AT commands used below might work with other modems, consult your modem’s documentation for a list of AT commands specific to your modem. NOTE: Modem default settings are in italics. Command Function BASIC COMMANDS $ Used with D, S, or & commands (or just AT) to display a basic command list. A Manual answer — goes off hook in answer mode.
TechMemo 01-0011B August 26, 2004 Command Function Displays modem information: • I0 — 4-digit product code. • I1 — results of ROM checksum. • I2 — results of RAM checksum. • I3 — product type and firmware revision (for example, U.S. Robotics 56K FAX EXT V5.2.9). • I4 — current modem settings. • I5 — NVRAM settings for templates Y0 and Y1. • I6 — link diagnostics.
August 26, 2004 TechMemo 01-0011B Command Function Zn Resets modem. This works with DIP switch #7: • Z0 — reset modem to Yn. If DIP switch #7 = UP (off), then Y0, Y1, Y2, or Y4 is selected based on the current value of Y. If DIP switch #7 = DOWN (on), then Y3 settings are used. • Z1 — reset modem to Y0 settings. • Z2 — reset modem to Y1 settings. • Z3 — reset modem to Y2 (factory generic settings). See also the &F0 command. • Z4 — reset modem to Y3 (factory hardware settings). See also the &F1 command.
TechMemo 01-0011B August 26, 2004 Command Function &Kn Enables or disables data compression: • &K0 — data compression disabled. • &K1 — auto enable/disable. • &K2 — data compression enabled. • &K3 — MNP5 compression disabled. &Mn Sets error control (ARQ) for connection 1200 bps and higher: • &M0 — normal mode, error controlled. • &M1 — reserved. • &M2 — reserved. • &M3 — reserved. • &M4 — normal/ARQ. • &M5 — ARQ mode. Sets connect speed.
August 26, 2004 TechMemo 01-0011B Command Function With n > 0, sets the floor connect speed, lowest acceptable connection speed. &Nn is the ceiling connect speed (&N=0 &U=0 connects at highest speed available): If your modem cannot connect to the remote modem at or above the speed set with this command, the modem will hang up.
TechMemo 01-0011B August 26, 2004 S registers The S registers used in this section only apply to US Robotics 56K V.90 and V.92 Faxmodems. Register Default value Function S0 0 Sets the number of rings on which to answer in auto answer mode. When S0 = 0, auto answer is disabled (also controlled by DIP switch #5). S1 0 Counts and stores the number of rings from an incoming call. S0 must be greater than 0. S2 43 (“+” character) S3 13 S4 10 Stores ASCII decimal value for the line feed character.
August 26, 2004 Register TechMemo 01-0011B Default value S28 Function 0 Eliminates the V.32 answer tones for a faster connection. 8 Default item, all times are in tenths of seconds. 255 Disables all connections except V.32 at 9600 bps. S29 20 Sets the duration, in tenths of a second, of the V.21 answer mode fallback timer. S30 0 Reserved. S31 128 Reserved. S32 2 Bit-mapped register setup. To set this register, see the instructions for S13 (“Settings for S13” on page 22).
TechMemo 01-0011B August 26, 2004 3 8 Disable MNP handshake. 4 16 Disable MNP level 4. 5 32 Disable MNP level 3. 6 64 MNP incompatibility. 7 128 Disable V.42 operation. To disable V.42 detect phase, select the sum of bits 3 and 7 (in other words S15 = 136 [8 + 128]). Settings for S27 Bit Value 0 1 Enables ITU-T V.21 modulation at 300 bps for overseas calls. In V.21 mode, the modem answers both overseas and domestic (US and Canada) calls, but only originates V.
August 26, 2004 TechMemo 01-0011B Settings for S41 Bit Value Result 0 1 Distinctive ring enabled. 1 2 Speakerphone connect message override (voice products only). 2 4 Disable Digital Line Guard (56K internal faxmodems only). 3 8 Message waiting (voice products only). 4 16 Reserved. 5 32 Reserved. 6 64 Reserved. 7 128 Reserved.