Installation guide

9
1. Do one of the following:
" Windows XP: Click Windows Start > All Programs > Accessories >
Communications
> Network Connections.
" Windows 2000:Click Windows Start > Programs > Accessories >
Communications
> Network and Dialup Connection.
" Windows Me, 98 and 95:Click Windows Start > Settings > Control
Panel
> Dial-Up Networking.
2. Right-click the connection you are trying to use, and click
Properties.
3. Make sure that the description for the modem is U.S. Robotics V.92 PCI
Faxmodem
. If it doesn't match, select the proper modem description.
Solution 3:
Your communications software may not function properly if you have more
than one version of the software installed, you are using an older version, or
you have more than one communications application installed on your system.
Uninstall any previous communications software on your computer.
My modem won’t dial out or doesn’t answer incoming calls.
For Both Dialing and Answering Problems
Solution 1:
You may have a bad phone cord connection to your modem. The phone cord
should be plugged into the jack on the modem and into the wall jack. Use the
phone cord included in your modem’s box, if possible.
Solution 2:
You may have devices between the modem and the phone jack. There should
be no line splitters, fax machines, or other devices between the modem and the
wall jack.
Office Users
Solution 1:
You may have plugged your modem’s phone cord into a digital line. This will
cause permanent damage to your modem. Contact the department responsible
for your phone system if you are unsure whether or not your phone line is dig-
ital.
Solution 2:
If your phone system requires dialing “9” to access an outside line, be sure to
add “9” before the number you are dialing.