Installation guide

12
• More than one version of the software is installed on your computer.
• You are using an older version of the software.
• More than one communication software package is installed on your computer.
USRobotics highly recommends using the communications software provided with your
operating system.
Solution 2:
Make sure that your Windows Dial-Up Networking connection is using the correct
modem.
Windows Vista
1. Click Windows Start > Control Panel > Network and Internet > Network and
Sharing Center
> Manage network connections.
2. Right-click the dial-up networking connection, and select Properties.
3. Make sure that your new modem is selected.
Windows XP
1. Click Windows Start > Control Panel, and double-click Network Connections.
2. Double-click the dial-up networking connection, and select Properties.
3. Make sure that your new modem is selected.
Windows 2000
1. Click Windows Start > Settings > Network and Dial-up Connections.
2. Double-click the dial-up networking connection, and select Properties.
3. Make sure that your new modem is selected.
Windows Me, 98, 95 and Windows NT
1. Double-click My Computer.
2. Double-click Dial-Up Networking.
3. Right-click the dial-up networking connection, and select Properties.
4. Make sure that your new modem is selected.