User`s guide

56K Professional Message Modem 39
Are You Still Having Problems?
Should you encounter any difficulties with your 56k Professional
Message modem, refer to the manual first.
Call or visit your dealer, if they are unable to assist you, contact the
3Com Technical Support Department from Monday through to Friday,
during normal office hours on;
Email address: [e-mail]
BBS: 0118 969 2200
FOD*: 0870 844 4546
Fax: [phone]
Tel: [phone]
Web site: http://www.3com.co.uk
*FOD = Fax on Demand
Upon contacting 3Com you will be issued with a Call Reference Number
(CRN). This should be quoted when contacting the Technical Support
Department in relation to your query.
Should you be advised to return your modem, 3Com will repair or
replace and return the unit for you.
Please note that our U.S. Robotics brand modems cannot be
returned without prior approval by the 3Com Technical Support
Department.
IMPORTANT : If you are advised to return your modem please ship
the unit packaged securely and ensure the RGAS number is clearly
visible on the outside of the package. Please ship the unit with all
charges prepaid and insured.