Operating instructions

LIFEPAK 500 Automated External Defibrillator Operating Instructions 6-3
©1996–2003 Medtronic Physio-Control Corp.
Troubleshooting
6 Troubleshooting
Table 6-2 Troubleshooting During Modem Data Transfer
SHOCK button not pressed
within 15 seconds.
•Press SHOCK within 15 seconds after
the
PUSH TO SHOCK message appears.
9 Displayed time is incorrect. Time is incorrectly set in the
AED.
• Change the AED time setting.
10 Date printed on report is
incorrect.
Date is incorrectly set in the
AED.
• Change the AED date setting.
11 Displayed messages are
faint or flicker.
Low battery power.
Out of Temperature Range.
• Replace the battery immediately.
12 Voice prompts sound faint
or distorted.
Low battery power. • Replace the battery immediately.
13 AED operates but LCD is
blank.
Operating temperature is too
low or too high.
• Operate the AED between 0
° and 50°C
(32
° to 122°F).
LCD not operating properly. • Contact authorized service personnel.
14 AED turns off or will not
turn on.
Depleted battery. • Replace the battery immediately.
Disconnected battery. • Install battery.
Observation Possible Cause Corrective Action
1 BUSY and WILL RE-DIAL IN
XX SECONDS
messages.
Destination number is busy, the
AED is preparing to retry.
• Wait for the AED to retry the data
transfer.
• AED will retry up to three times.
2 TRY AGAIN, TO SEND PUSH
or
CANNOT SEND
messages.
Transmission failed. • AED will retry up to three times.
Wrong phone number. • Check the destination phone number
and
MODEM PHONE NUMBER setup
option.
Cable is not properly connected. • Check connections.
Modem is not connected to an
analog telephone line.
• Confirm that the telephone line is
analog (not digital).
Incorrect modem selected in
Setup menu.
• Check modem selected in
SETUP
OPTIONS
menu.
Custom Modem Init String is
incorrect.
•Check
MODEM INIT STRING.
Dial string for destination site is
incorrect.
• Check the AED
MODEM PHONE
NUMBER setup option.
Computer power at destination
is not on.
• Make sure the computer power is on.
Computer application program
is not ready.
• Make sure the program is ready to
receive data.
Connection failed or is busy.
AED has tried to send data three
times.
• Resend the data.
3 CONNECT ELECTRODES
message.
AED was turned on before
modem.
• Turn off the AED for one minute. Then,
turn on the modem
before the AED
power and resend the data.
Observation Possible Cause Corrective Action