User manual

TROUBLESHOOTING AND HELP RESOURCES
6-19
3Com offers a number of other online
technical support options. Choose any one
of the following options for help with,
and/or more information about, your new
modem.
Internet FTP
Provides a free library containing the same
files as the BBS site. FTP to ftp.usr.com.
Internet on Demand
Provides automatic technical support
through documents containing product
information, quick reference cards, and
installation help. To obtain an index of
available documents, send a blank e-mail
to [e-mail]. To have a specific
document e-mailed to you, send the
document's number in the subject field.
World Wide Web
A 3Com Web page containing the same
information as the Internet on Demand
listing. Log on to:
http://www.usr.com/home/online/
CompuServe
Access the same information as the
Internet FTP site. The 3Com forum
address is GO THREECOM. Address
private messages to 76711,707.
America Online
Connect to 3Com through America Online.
Go to the Keyword field and type 3Com to
connect to various 3Com resources, such as
file libraries, message boards, online
customer support, and product
announcements.