User manual

TROUBLESHOOTING AND HELP RESOURCES
6-5
Possible Solutions:
• You may have plugged your modem’s phone cord into the wrong jack on the modem.
Make sure the phone cord is plugged into a jack labeled with the word TELCO or a wall
plug icon.
• You may have devices between the modem and the phone jack. There should be no line
splitters, fax machines, or other devices between the modem and the wall jack.
• Click Start, point to Settings, and click Control Panel. Double-click the Modems icon.
Highlight your modem and click Properties. Click the Connection tab and then click the
Advanced button. In the Extra Settings text box, type X3. This will enable your modem
to bypass the dial tone and attempt to dial out.
• If you have voice mail on the same line that the modem is using, the voice mail system
may alter the dial tone to indicate that messages are waiting. Check to see if you have any
messages and try using the modem again after you have listened to them.
How do you configure a modem for use with Windows 95/98
Dial Up Network and Windows NT RAS?
Possible Solutions: