Installation and Operation Manual

No floor temperature limit settings available for the
room where the thermostat is registered
• No floor temperature sensor is connected to the thermostat
1. Connect the floor temperature sensor to the thermostat
2. Remove the battery from the thermostat
3. Wait about 30 seconds
4. Insert the battery again
The thermostat will now be configured with a floor sensor
• More than one hour had passed between startup of the
thermostat, and the sensor being inserted
1. Remove the battery from the thermostat
2. Wait about 30 seconds
3. Insert the battery again
The thermostat will now be configured with a floor sensor
17.5 Communication module
alarms/problems
Note
Setting up a system with a communication module
requires a mobile device (smart phone/tablet).
See Communication module LEDs, Page 80, for more information
about the communication module LED status.
Alarms shown in Uponor Smatrix PULSE app
If an alarm is triggered, it will be shown as an alert in the Uponor
Smatrix PULSE app. Information about, and possible solutions are
presented in the app. If connected to Uponor cloud services, the
mobile phone will also receive the alarm as a push notification.
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Uponor Smatrix Wave PULSE
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Installation and operation manual
Thermostat lost
• The room controller is having problem communicating with the
thermostat.
Force the thermostat to transmit by changing the temperature
setpoint.
If the problem persists:
-
The thermostat is out of range. Try to find a new position
for the thermostat and/or the room controller antenna, or, if
possible, move any shielding objects
-
New installations in building shield radio signals (for
example, metal door safe). Try to find a new position for
the thermostat and/or the room controller antenna, or, if
possible, move the shielding object
-
Low radio signal detected (sporadic communication with
the connected unit). The transmitter is working with
reduced signal intensity
-
The transmitter in the thermostat is faulty. Replace the
thermostat
Thermostat battery level low
• The thermostat battery power is running low.
Replace the batteries.
Low radio signal
•
Low radio signal detected (sporadic communication with the
connected unit).
This may be due to one of the following probable causes:
-
The thermostat/thermostatic head is out of range
-
New installations in building shield radio signals (for
example, metal door safe)
-
The transmitter is working with reduced signal intensity
-
The transmitter in the thermostat/thermostatic head is
faulty
Solutions
-
-
Force the thermostat/thermostatic head to transmit by
changing the temperature setpoint.
For thermostatic heads the setpoint must be changed on
the room thermostat. Wait a couple of minutes, and make
sure the thermostatic head shows (use the </> buttons)
the same setpoint as the thermostat.
Try to find a new position for the thermostat and/or the
antenna, or, if possible, move the shielding object
-
If nothing else works, replace the thermostat/thermostatic
head.
Room controller lost (master room controller)
• Communication failure with the room controller. The room
controller LED is flashing red.
-
Make sure the room controller is powered on.
-
Make sure that the communication cable between
communication module and room controller is connected,
and not damaged.
-
Restart the controller and communication module if a
factory reset of the communication module has been
performed (unplug and plug in the controller from the wall
socket).
Otherwise contact the installer.
Room controller lost (sub room controller)
• Communication failure with the room controller.
-
Make sure the room controller is powered on.
-
Make sure that the antenna is connected to the room
controller is connected, and not damaged.
-
Try registering the sub room controller to the master room
controller again.
Otherwise contact the installer.
Communication error with communication module
• There is an communication error with the communication
module. The room controller LED is flashing red.
-
Restart the controller and communication module (unplug
and plug in the controller from the wall socket) and try
again.