Installation and Operation Manual
Table Of Contents
- Uponor Smatrix Wave PULSE
- Table of contents
- 1 Copyright and disclaimer
- 2 Preface
- 3 Uponor Smatrix Wave PULSE system description
- 3.1 System overview
- 3.2 Example of a system
- 3.3 Uponor Smatrix Wave PULSE components
- 3.4 Accessories
- 3.5 Functions
- 4 Install Uponor Smatrix Wave PULSE
- 5 Install Uponor Smatrix Wave PULSE room controller
- 5.1 Placement of room controller
- 5.2 Connect optional slave module
- 5.3 Attach room controller to the wall
- 5.4 Install room controller antenna
- 5.5 Install communication module
- 5.6 Connect actuators to room controller
- 5.7 Connect electrical underfloor heating
- 5.8 Connect input to room controller GPI
- 5.9 Connect output to room controller relays
- 5.10 Connect room controller to AC power
- 5.11 Test actuators
- 6 Install Uponor Smatrix Wave room thermostat
- 6.1 Uponor Smatrix Wave T-161
- 6.2 Uponor Smatrix Wave T-163
- 6.6 Uponor Smatrix Wave T-169
- 9 Install Uponor Smatrix Wave relay module
- 9.1 Placement of relay module
- 9.2 Attach relay module to the wall
- 9.3 Connect output to relay module
- 9.4 Register relay module to room controller
- 9.5 Use relay module to connect fan coils
- 9.6 Use relay module for time delayed two stage additional cooling (requires communication module)
- 10 Install another Uponor Smatrix room controller in the system
- 11 Finishing installation
- 12 Operate Uponor Smatrix Wave PULSE room controller
- 12.1 Principle of operation
- 12.2 Normal operation without optional scheduling programs
- 12.3 Operation with scheduling programs
- 12.4 Run mode
- 12.5 Room controller LEDs
- 12.6 Reset the controller
- 12.7 Unregister room controller channels
- 13 Operate Uponor Smatrix PULSE communication module
- 14 Operate Uponor Smatrix Wave thermostats
- 16 Maintenance
- 17 Troubleshooting
- 17.1 General
- Fluctuating floor temperature
- The room is too cold (or too warm in cooling mode)
- Thermostat setpoint is too low
- The temperature displayed on the thermostat changes after the thermostat is moved
- Installation report and room controller/channel numbering on the thermostat label doesn't match
- Installation report and room controller/channel numbering on the thermostatic head label doesn't match
- White indicator cannot be seen in window of an actuator
- Setpoint temperature displayed in the room information menu is lower than the temperature set on the thermostat
- ECO mode
- The room is too warm (or too cold in cooling mode)
- The floor is cold
- All rooms are cold (or warm in cooling mode)
- Disturbing noise from the pump at the same time every week
- No communication
- Communication failure between the room controllers
- 17.2 Troubleshooting after installation
- 17.3 Digital thermostat alarms/problems
- 17.4 Analogue thermostat alarms/problems
- 17.5 Thermostatic head alarms/problems
- The text “bAt” is shown in the display
- The text “POS” is shown in the display
- The display is off
- Radio transmission icon is displayed but the signals are received only when the thermostatic head is close to the antenna
- No radio transmission icon is displayed on thermostatic head screen when buttons are pressed
- 17.6 Communication module alarms/problems
- Alarms shown in Uponor Smatrix PULSE app
- The communication module has lost communication with Uponor cloud services
- The communication module has re-established communication with Uponor cloud services
- Software update failed
- Thermostatic head valve position error
- Floor temperature limit reached
- Faulty temperature sensor
- Faulty external temperature sensor
- Faulty relative humidity sensor
- Faulty Comfort/ECO switch
- Relative humidity sensor limit
- Faulty outdoor temperature sensor
- Faulty heating/cooling supply sensor
- External heating/cooling switch lost
- General systems alarm
- High supply temperature
- Low supply temperature
- Thermostat tamper alarm
- Low average temperature
- Relay module lost
- The communication module does not start
- Bad Wi-Fi connection
- Alarms shown in Uponor Smatrix PULSE app
- 17.7 Room controller alarms/problems
- 17.8 Contact the installer
- 17.9 Installer instructions
- 17.1 General
- 18 Technical data
14 Troubleshooting
14.1 General
This section describes general problems and alarms that can occur
with the Uponor Smatrix system and describes solutions. A common
cause of a problem though may be due to wrongly installed loops or
mixed up thermostats.
Fluctuating floor temperature
Floor temperature is changing abnormally between
hot and cold in heating mode
• Supply water temperature is too high
-
Check boiler or shunt
-
Run supply diagnostic test in the
Uponor Smatrix PULSE
app (requires communication module)
Room temperature does not match setpoint on
thermostat, and actuators shut on/off on a fixed
interval
•
Heating fallback function is activated due to lost communication
with thermostat
-
Check the connection of the room thermostat
-
Check batteries in room thermostat
-
Check the Uponor Smatrix PULSE app (requires
communication module) for an error indicating that a
thermostat has lost connection
-
Reconnect if the connection is lost
Room temperature does not match setpoint on
thermostat
• The thermostat is placed in direct sunlight or close to other heat
sources
-
Check placement of the thermostat according to
installation instructions and change location if needed
• The thermostat is placed in the wrong room.
-
Check the placement of the thermostats and change
rooms if needed.
The room is too cold (or too warm in cooling
mode)
Thermostat setpoint is too low
• The thermostat setting is too low
-
Change the temperature setpoint
-
Use maximum and minimum settings in the
Uponor
Smatrix PULSE app (requires communication module) to
protect the system from consequences of unreasonable
temperature settings
The temperature displayed on the thermostat
changes after the thermostat is moved
• The thermostat may be influenced by an external heat source
-
Change location of the thermostat
Installation report and room controller/channel
numbering on the thermostat label doesn't match
• The thermostats of individual rooms are incorrectly registered
-
Place the thermostat in the correct room or change the
thermostat registration in the room controller
White indicator cannot be seen in window of an
actuator
• An actuator does not open
-
Replace the actuator
-
Contact the installer
Setpoint temperature displayed in the room
information menu is lower than the temperature set
on the thermostat
• Incorrect minimum/maximum limitation
-
Change the minimum/maximum limitation in the
Uponor
Smatrix PULSE app (requires communication module)
ECO mode
• ECO in room information menu
-
Change ECO profile or assign another profile to the room
in the Uponor Smatrix PULSE app (requires
communication module)
-
Reduce the ECO setback value for the thermostat
The room is too warm (or too cold in cooling
mode)
Corresponding loop is warm even after a long
period without heat call
• An actuator does not close
-
Contact the installer
-
Check that the actuator is correctly installed
-
Replace the actuator
• The actuator may still be in its initial factory default position
(open).
-
Adjust setpoint temporarily to maximum setting so the
acutators fully open (channel LED is red), to deactivate the
default position.
The floor is cold
The room temperature OK but the floor is cold
• No heat demand from the underfloor heating system
• The room is heated by another heat source
Uponor Smatrix Wave PULSE
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Installation and operation manual
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