Brochure

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Uponor General Conditions
1. A Purchase Order, when accepted, is not subject to cancellation, change, reduction in amount or suspension of deliveries except with the
written consent of UPONOR and upon terms which indemnify said company against loss.
2. Any change of design, delivery schedule or instructions of any kind must be submitted in writing. UPONOR shall not be bound by any such
change unless it first agrees in writing and then only upon such terms as it shall make to cover any additional cost caused by such changes.
3. Prices quoted are based on quantities and deliveries as stated and any deviation requested by the customer may require additional cost for
which the customer will be responsible.
4. Any taxes which may now or hereafter be imposed by any taxing authority in respect to this instrument or product or sale contracted for are to
be added to and become a part of the price payable by the buyer.
5. UPONOR shall not be responsible for any loss or damage occurring by reason of delay or inability to secure material or skilled labor, priority
allocation or other material regulations, or any other cause, similar or dissimilar.
6. Claims for shortages or rejection must be made within ten days after receipt of goods. UPONOR shall not be held responsible for any claims
made after the 10 days. Claims for breakage, damage or loss should be presented directly to the transportation company upon receipt of
merchandise.
7. It is understood that the delivery dates specified are based upon conditions prevailing as of the date of acceptance of the Purchase Order
and that UPONOR shall not be responsible for any delay in said delivery dates or by any cancellation of the order which may be caused by
conditions either out of its control or unforeseeable to it at the time the order was placed.
8. UPONOR shall have the right to modify without notice the specifications, product design and configurations of parts sold, providing that any
such modifications will not materially affect performance.
9. UPONOR reserves the right to withhold shipment of any items ordered until arrangements for payment, satisfactory to UPONOR, are met.
10. All product sold in listed packaged quantities only.
11. Orders, when accepted, shall become contract effective under the laws of Canada and shall not be changed, altered or abridged by any printed
items which may be included in a customer’s purchase order or by any verbal agreement unless such changes are agreed upon in writing by
UPONOR.
12. The minimum order is $100.00 NET.
13. Freight charges will be prepaid on all orders over $15,000 net. Contact your local UPONOR Sales Representative for terms and conditions on
rush orders and order discount structures.
14. Subject to Credit Approval, payment terms are 30 days net from date of invoice. Service charges are applicable on past due accounts at a rate
of 1.5% per month which is equal to an annual percentage rate of 18%.
15. Wholesalers will be advised of applicable discount rate from List Price by a separate letter.
16. Prices subject to change without notice.
17. Please Note: UPONOR does have a Return Materials Policy. For assistance on returning product(s) please contact an UPONOR Representative
who will advise you on the procedure and policies with returning goods to our facility. In order to serve you better, UPONOR will issue a Return
Materials Authorization Number (RMA) that will ensure that a request to return product is handled quickly and efficiently.