Installation guide
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46
Component Alarms/Issues Causes Solutions Notes
Thermostat or 
Actuator
Room too cold
Thermostat setting is too 
low (corresponding LEDs 
ashing).
Press + or – key to 
display and change the 
temperature setpoint on the 
thermometer.
Use minimum and maximum 
limitations to protect system 
from consequences of 
unreasonable temperature 
settings.
Thermostat inuenced by 
a heat source (temperature 
displayed drops when 
thermostat is moved)
Change the location of the 
thermostat.
Thermostats are mixed up. Place each thermostat in the 
room supplied by the loops.
• Actuator doesn't open.
•  The white indicator doesn't 
display in the indicator 
window.
Replace the actuator. See Installation Report to 
contact an installer.
ECO in room information 
menu
• Change ECO prole or 
assign another prole to 
the room.
• End the ECO period by 
pressing a thermostat key.
Temperature displayed 
in the room information 
menu is lower than the 
temperature on the 
thermostat.
Change minimum and 
maximum limitation.
Thermostats of single rooms 
are mixed up.
• See Installation Report 
and the base unit/
channel numbering under 
thermostat battery cover.
• Force thermostat to 
transmit and check the 
corresponding LEDs are 
ashing.
• Place the thermostat in 
the room supplied by the 
loops controlled by the 
thermostat.
Thermostat
Room temperature 
OK, but the oor is 
cold.
Supply system defect: no 
warm water in manifold. 
Check boiler and circulation 
pump.
All rooms are cold.
Vacation mode still on End vacation mode
ECO mode • Change ECO prole or 
assign another prole to 
the room.
• End the ECO period by 
pressing all thermostat 
keys.
Table 10-1: Troubleshooting Solutions (cont.)










