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2. This device must accept any interference received, including interference that may cause undesired operation. Class B Digital Device or Peripheral Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
About This Guide About This Guide Thank you for choosing the Yealink EXP40 expansion module. The EXP40 is designed to improve the power and the flexibility of the advanced Yealink SIP-T46S, T46G, T48S and T48G IP phones. It features a large graphic LCD screen. Each EXP40 expansion module provides 20 physical keys with dual-color LEDs and two display pages, supporting a total of 40 keys.
Yealink EXP40 User Guide Changes for Guide Version 16.
Table of Contents Table of Contents About This Guide ........................................................................... v In This Guide .............................................................................................................................................................. v Summary of Changes ............................................................................................................................................. v Changes for Guide Version 16.4 ...........
Yealink EXP40 User Guide Directory ................................................................................................................................................................... 41 Using the Yealink EXP40 Expansion Module ............................. 44 Using the Line Key ................................................................................................................................................ 44 Adjusting the Contrast ............................................
Getting Started Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the EXP40 expansion module.
Yealink EXP40 User Guide Wall Mount Bracket (Optional) Connecting Cord Four Screws Screwdriver Check the list before installation. If you find anything missing, contact your reseller. Physical Features The main physical features of the EXP40 expansion module are LCD screen, Ext keys, LED indicators, Ext in jack, Ext out jack and power interface.
Getting Started 3
Yealink EXP40 User Guide The main physical features of the EXP40 expansion module are described as below: Item ① Ext Keys ② LED Indicators Description Assign various features to these keys. Indicate the Ext key status. For more information, refer to LED Instructions on page 4. Shows key feature label, key feature icon and the number ③ LCD Screen indicating the current page at the bottom left of the LCD screen.
Getting Started LED Status Description number. Off The monitored user does not exist. Installation The EXP40 expansion module applies to Yealink T46S, T46G, T48S and T48G IP phones. To easily connect the EXP40 to the phone, please unplug the phone stand from the IP phone. Up to six expansion modules can be connected to an IP phone. Note To unplug the stand from the IP phone: 1. Unplug the power adapter and Ethernet cable from the IP phone. 2. Unplug the handset attached to the IP phone. 3.
Yealink EXP40 User Guide 3. Connect the Ext jack on the host phone and the Ext in jack on the expansion module using one supplied cord. If you connect two expansion modules, connect the Ext out jack on the prior expansion module and the Ext in jack on the next expansion module using another supplied cord. Connecting two expansion modules on a single host phone is shown as below: Note 6 Power is automatically transferred from the host phone to the expansion module(s) upon connection.
Getting Started To attach the stand of the expansion module: a) Wall mount method (Optional) b) Desk mount method Startup After the EXP40 expansion module is powered on, the LCD screen of the EXP40 expansion module will display “Loading…”. After a short time, the loading screen will disappear, and then you can assign the desired feature to the EXP40 expansion module.
Yealink EXP40 User Guide Configuring the Yealink EXP40 Expansion Module The EXP40 expansion module supports 40 Ext keys. You can access additional 20 keys via page keys. Each key can be assigned a feature using the configuration files, via phone user interface or web user interface. For more information on using the configuration files to assign a feature, refer to Yealink Auto Provisioning Guide, available online: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage.
Configuring the Yealink EXP40 Expansion Module DND ReCall SMS Record URL Record Multicast Paging Group Listening Private Hold Hot Desking ACD Zero Touch URL Phone Lock Retrieve Park Directory Quick access features like intercom and voice mail should be configured on your SIP server in advance to make sure they will work on your phone. Contact your system administrator for more information.
Yealink EXP40 User Guide 3. Select the desired line to apply this key from the pull-down list of Line. 4. Click Confirm to accept the change. Speed Dial You can configure an Ext key as the speed dial key. Then you can quickly dial out the pre-defined number using the specified line by pressing the speed dial key. To configure an Ext key as the speed dial key: 1. Click on Dsskey->Ext Key. 2. In the desired Ext key field, select Speed Dial from the pull-down list of Type. 3.
Configuring the Yealink EXP40 Expansion Module 5. Select the desired line to apply this key from the pull-down list of Line. 6. Click Confirm to accept the change. Busy Lamp Field (BLF) Busy Lamp Field (BLF) allows you to monitor the status changes of a user. You can configure an Ext key as the BLF key, which allows you to monitor the status (idle, ringing or busy) of the pre-defined phone user. You can also pick up the incoming call of the monitored user directly by pressing the BLF key.
Yealink EXP40 User Guide 6. Enter the directed call pickup code in the Extension field (e.g., *30). 7. Click Confirm to accept the change. Voice Mail You can configure an Ext key as the voice mail key. Then you can press the voice mail key when the phone is idle to dial out the pre-defined voice mail access code, and follow the voice prompt to listen to the voice mails. To configure an Ext key as the voice mail key: 1. Click on Dsskey->Ext Key. 2.
Configuring the Yealink EXP40 Expansion Module 5. Select the desired line to apply this key from the pull-down list of Line. 6. Click Confirm to accept the change. Direct Pickup You can configure an Ext key as the direct pickup key. If you press the direct pickup key when the specified phone number receives an incoming call, the call will be answered on your phone. To configure an Ext key as the direct pickup key: 1. Click on Dsskey->Ext Key. 2.
Yealink EXP40 User Guide 5. Select the desired line to apply this key from the pull-down list of Line. 6. Click Confirm to accept the change. Group Pickup Group pickup allows you to pick up incoming calls within a pre-defined group of phone numbers. You can configure an Ext key as the group pickup key. When any number within the group receives an incoming call, you can press the group pickup key to pick up the incoming call.
Configuring the Yealink EXP40 Expansion Module 5. Select the desired line to apply this key from the pull-down list of Line. 6. Click Confirm to accept the change. Call Park The call park feature allows you to park a call at a special extension and then retrieve it on any other phone in the system. You can configure an Ext key as the call park key. Then you can park a call at an extension by pressing the call park key. The current call is placed on hold and can be retrieved on another IP phone.
Yealink EXP40 User Guide 5. Select the desired line to apply this key from the pull-down list of Line. 6. Click Confirm to accept the change. Intercom You can configure an Ext key as the intercom key. This is especially helpful in an office environment as you can connect to the operator or the secretary more quickly by pressing the intercom key. To configure an Ext key as the intercom key: 1. Click on Dsskey->Ext Key. 2. In the desired Ext key field, select Intercom from the pull-down list of Type.
Configuring the Yealink EXP40 Expansion Module 5. Select the desired line to apply this key from the pull-down list of Line. 6. Click Confirm to accept the change. DTMF You can configure an Ext key as the DTMF key. If you press the DTMF key during an active call, the phone will send the pre-defined DTMF digits. To configure an Ext key as the DTMF key: 1. Click on Dsskey->Ext Key. 2. In the desired Ext key field, select DTMF from the pull-down list of Type. 3.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “DTMF”. 5. Click Confirm to accept the change. Prefix You can configure an Ext key as the prefix key. If you press the prefix key when the phone is idle, the phone will enter into the dialing screen and display the prefix number which you specified. You can enter other digits and then dial out. To configure an Ext key as the prefix key: 1. Click on Dsskey->Ext Key. 2.
Configuring the Yealink EXP40 Expansion Module If you leave this field blank, the LCD screen of the EXP40 expansion module will display “Prefix: ‘the value specified in the Value field’ ” (e.g., Prefix: 0592). 5. Click Confirm to accept the change. Local Group You can configure an Ext key as the local group key. Then you can press the local group key to access the pre-defined contact group in the local directory quickly. To configure an Ext key as the local group key: 1. Click on Dsskey->Ext Key. 2.
Yealink EXP40 User Guide 4. Select the desired contact group name from the pull-down list of Line. 5. Click Confirm to accept the change. XML Group You can configure an Ext key as the XML group key. If you press the XML phonebook key when the phone is idle, the phone will automatically download the corresponding phone book from the server and display the entries of the phone book on the LCD screen of the phone. To use this key feature, you need to configure remote phonebook on the phone in advance.
Configuring the Yealink EXP40 Expansion Module 4. Select the desired XML group name from the pull-down list of Line. 5. Click Confirm to accept the change. XML Browser XML browser is a simple browser feature, which is based on xml language and http/https service. Users can use tools such as PHP, JavaScript, etc.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “XML Browser”. 5. Click Confirm to accept the change. LDAP LDAP (Lightweight Directory Access Protocol) is an application protocol for accessing and maintaining information services of the distributed directory over an IP network. The IP phone can be configured to interface with a corporate directory server that supports LDAP. You can configure an Ext key as the LDAP key.
Configuring the Yealink EXP40 Expansion Module If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “LDAP”. 4. Click Confirm to accept the change. Conference You can configure an Ext key as the conference key. When you are in a call, you can press the conference key to invite a third party to join a conference. To configure an Ext key as the conference key: 1. Click on Dsskey->Ext Key. 2.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Conference”. 5. Click Confirm to accept the change. Forward You can configure an Ext key as the forward key. When the phone is idle, you can press the forward key to enter the setting screen of the call forward feature. When the phone receives an incoming call, you can press the forward key to forward the incoming call to the pre-defined number (if configured).
Configuring the Yealink EXP40 Expansion Module If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Forward”. 5. Click Confirm to accept the change. Transfer You can configure an Ext key as the transfer key. Then you can perform a Blind, Semi-Attended or Attended Transfer by pressing the transfer key during a call. To configure an Ext key as the transfer key: 1. Click on Dsskey->Ext Key. 2.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Transfer”. 5. Click Confirm to accept the change. Hold You can configure an Ext key as the hold key. You can hold a call or retrieve a held call by pressing the hold key. To configure an Ext key as the hold key: 26 1. Click on Dsskey->Ext Key. 2. In the desired Ext key field, select Hold from the pull-down list of Type. 3.
Configuring the Yealink EXP40 Expansion Module If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Hold”. 4. Click Confirm to accept the change. DND You can configure an Ext key as the DND key. If the DND key mode is configured to “phone”, press the DND key when the phone is idle to activate or deactivate DND on a per-phone basis.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “DND”. 4. Click Confirm to accept the change. ReCall You can configure an Ext key as the ReCall key. Then you can place a call back to the caller of the last incoming call by pressing the ReCall key when the phone is idle. To configure an Ext key as the ReCall key: 28 1. Click on Dsskey->Ext Key. 2.
Configuring the Yealink EXP40 Expansion Module If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “ReCall”. 4. Click Confirm to accept the change. SMS You can configure an Ext key as the SMS key. Then you can access the text message screen more quickly and easily by pressing the SMS key. To configure an Ext key as the SMS key: 1. Click on Dsskey->Ext Key. 2. In the desired Ext key field, select SMS from the pull-down list of Type. 3.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “SMS”. 4. Click Confirm to accept the change. Record Call recording allows users to record calls. Normally, there are 2 main methods to trigger a recording on a certain server. We call them record and URL record. Record is for the phone to send the server a SIP INFO message containing a specific header. URL record is for the phone to send an HTTP URL to the server.
Configuring the Yealink EXP40 Expansion Module If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Record” 4. Click Confirm to accept the change. URL Record You can configure an Ext key as the URL record key. Then you can record calls using the URL record method by pressing the call record key. To configure an Ext key as the URL record key: 1. Click on Dsskey->Ext Key. 2.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “URL Record”. 5. Click Confirm to accept the change. Multicast Paging Multicast paging feature allows you to quickly and easily announce time sensitive announcements to people within the multicast group.
Configuring the Yealink EXP40 Expansion Module The valid channel ranges from 0 to 30. 6. Click Confirm to accept the change. Group Listening You can configure an Ext key as the group listening key. Then you can activate the Speakerphone mode and Handset/Headset mode at the same time by pressing the group listening key. It is suitable for the group conversation which has more than one person at one side.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Group Listening”. 4. Click Confirm to accept the change. Private Hold You can configure an Ext key as the private hold key. Then you can private hold a shared call by pressing the Private hold key when using Shared Call Appearance. To configure an Ext key as the private hold key: 34 1. Click on Dsskey->Ext Key. 2.
Configuring the Yealink EXP40 Expansion Module If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Private Hold”. 4. Click Confirm to accept the change. Hot Desking Hot Desking is regularly used in places where not all the employees are in the office at the same time, or not in the office for a very long time, which means actual personal offices would be often vacant, consuming valuable space and resources.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Hot Desking”. 8. Click Confirm to accept the change. ACD ACD feature is often used in offices for customer service, such as call center. The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of multiple persons at the earliest opportunity.
Configuring the Yealink EXP40 Expansion Module If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “ACD”. 4. Click Confirm to accept the change. Zero Touch You can configure an Ext key as the zero touch key. Then you can configure auto provision and network parameters quickly by pressing the zero touch key when the phone is idle. To configure an Ext key as the zero touch key: 1. Click on Dsskey->Ext Key. 2.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Zero Touch”. 4. Click Confirm to accept the change. URL You can configure an Ext key as the URL key. If you press the URL key, the phone will send HTTP requests to a web server. To configure an Ext key as the URL key: 1. Click on Dsskey->Ext Key. 2. In the desired Ext key field, select URL from the pull-down list of Type. 3.
Configuring the Yealink EXP40 Expansion Module If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “URL”. 5. Click Confirm to accept the change. Phone Lock You can configure an Ext key as the phone lock key. Then you can press the phone lock key to immediately lock the keypad of your phone instead of long pressing the pound key. To configure an Ext key as the phone lock key: 1. Click on Dsskey->Ext Key. 2.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Phone Lock”. 4. Click Confirm to accept the change. Phone lock feature is not applicable to SIP-T48S/T48G IP phones. Note Retrieve Park You can configure an Ext key as the retrieve park key. You can press the retrieve park key to retrieve a parked call. To configure an Ext key as the retrieve park key: 40 1. Click on Dsskey->Ext Key. 2.
Configuring the Yealink EXP40 Expansion Module If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Directory”. 4. Click Confirm to accept the change. Directory You can configure an Ext key as the directory key. You can press the directory key to quickly access the local directory, call history, LDAP and remote phone book. To configure an Ext key as the directory key: 1. Click on Dsskey->Ext Key. 2.
Yealink EXP40 User Guide If you leave this field blank, the LCD screen of the EXP40 expansion module will display the default label “Directory”. 4. 42 Click Confirm to accept the change.
Configuring the Yealink EXP40 Expansion Module 43
Yealink EXP40 User Guide Using the Yealink EXP40 Expansion Module The use of Ext keys on the EXP40 expansion module and DSS keys on the IP phone are almost the same. For more information on using DSS keys on the IP phone, refer to Yealink phone-specific user guide, available online: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage. This chapter provides you the following operating instructions for the EXP40 expansion module.
Using the Yealink EXP40 expansion module To answer a call using the line key: 1. Press the line key with the fast flashing green LED indicator on the EXP40 expansion module. Note The line configured on the phone takes precedence over that configured on the expansion module. Only if the line configured on the phone is being used, the LED indicator of the line key corresponding to this line on the expansion module will fast flash green when this line receives a new incoming call.
Yealink EXP40 User Guide For more information on adjusting the contrast, refer to the Contrast section of Yealink phone-specific user guide, available online: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage. Adjusting the Backlight You can adjust the backlight on the LCD screen of the EXP40 expansion module via the host phone. The backlight on the LCD screen of the EXP40 expansion module is synchronized with that of the host phone.
Using the Yealink EXP40 expansion module 5. Press the Save soft key to accept the change or the Back soft key to cancel on the host phone. For more information on adjusting the backlight on the phone, refer to the Backlight section of Yealink phone-specific user guide, available online: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage. Using the Busy Lamp Field The busy lamp field (BLF) feature allows you to monitor the status change of users through BLF LED indicators.
Yealink EXP40 User Guide The LCD screen of the host phone prompts the following warning: 3. Press the OK soft key on the host phone. The LCD screen of the host phone prompts “Welcom Initializing…Please wait”. The host phone and the EXP40 expansion module will be reset to factory settings sucessfully after startup. Note Reset of the EXP40 expansion module can lead to resetting the host phone.
Using the Yealink EXP40 expansion module 49
Yealink EXP40 User Guide Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your EXP40. If you require additional information or assistance with your EXP40, contact your system administrator. Why does the EXP40 LCD screen always display "Loading"? Ensure that the Ext in/out jacks of the EXP40 are properly plugged using the supplied connecting cord. For more information, refer to Installation on page 5.
