Operating instructions

Part 4 - IDIS Web

• IDIS Web supports Microsoft Internet Explorer only and no other type of web browser.

• IDIS Web does not work with Microsoft

Windows

8 metro UI.

• If running IDIS Web on Internet Explorer 7.0, the bottom section of the screen may get cut off if the address bar or

the status bar is shown. In this case, change Internet Options so that the address bar or the status bar is hidden.

(Tools → Internet Options → Security → Custom level... → Allow websites to open windows without

address or status bars (Enable))

• To use IDIS Web on Microsoft Windows Vista or above, launch Internet Explorer by right-clicking on the icon and

selecting the Run as administrator option. Otherwise, certain IDIS Web functions might not be available.

• Launching a new version of IDIS Web for the first time can cause Internet Explorer to load information from the

previous version. In this case, navigate to Tools → Internet Options → General, delete temporary Internet files,

and then restart IDIS Web.

• On Microsoft Windows Vista or above, lowered image transmission rate can prevent the screen from being

displayed or updated. In this case, we recommend that you disable the computer's auto tuning function. Open

the command prompt as an administrator. (Start → Accessories → Command Prompt → Right-Click and

then select Run as administrator) Type in "netsh int tcp set global autotuninglevel=disable" and then press

Enter. Restart the computer to apply the change. To enable auto tuning again, launch the command prompt as

an administrator and then type in "netsh int tcp set global autotuninglevel=normal". Restart the computer to

apply the change.