User guide
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XPMIST Breakdown for EBS
Note:
Some items are abbreviated and will not be exactly as the printout data would be.
XPMIST Example:
OUTGOING 15:49:34.5 NODE TYPE= LCM_NODE
DS512: ENCAPMS_CARD= 23 MS_PORT= 1 NODE= 10845
NN= 0091 TN= 0218 MSGTAG= 00 RTE= 2A5D ERR= 00 LGTH= 33 LBYTE= 00
AGENT= LEN HOST 10 1 16 23 DN 5304918
D1 14 00 26 15 15 15 15 15 14 14 14 1B 03 0B 88 C0 FD 2B 17 14 14 14 14 1C 20
15 15 15 15 14 14 14 14 14 1E 14 14 01 0F D0 FD 00
CALLID= 0
00 D1 CPINTENT
TYPE = TERM SEND SET DATA%tell PM the key assignments on this set
SELECTOR = 0
key 2, key 3, ...........etc.
LENGTH = #26
DATA = 15 15 15 15 15 14 14 14 1B 03 0B 88 C0 FD 2B 17
14 14 14 14 1C 20 15 15 15 15 14 14 14 14 14 1E
key 1 14 14 01 0F D0 FD
(DN Key)
XPMIST Example:
INCOMING 15:49:54.0 NODE TYPE= LCM_NODE FEATURE_MSG
NN= 0091 TN= 0218 MSGTAG= 01 RTE= 4000 ERR= 00 LENGTH= 0F LBYTE= 00
AGENT= LEN HOST 10 1 16 23 DN 5304918
96 00 00 0E 00 00 00
CALLID= 430738
Hold Key
Key Codes
#0D 13 Release Key #24 36 Malicious Call Hold
#0E 14 Hold Key #25 37 Stored Number Redial
#14 20 Blank Key #26 38 Call Park
#15 21 Directory Number #27 39 Executive Busy Override
#16 22 Call Transfer #28 40 Network Resource Selector
#17 23 3-way Conference #29 41 Query Time & Date Key
#18 24 4- to 30-way Conference #2A 42 Display Key
#19 25 Call Waiting #2B 43 Group Intercom
#1A 26 Ring Again #2C 44 Msg Wait Key
#1B 27 Privacy Release #2D 45 Auto Answerback Key
#1C 28 Call Forwarding #2E 46 Directed Call Park
#1D 29 Automatic Dialing #2F 47 ACD Emergency Key
#1E 30 Call Pick-up #30 48 ACD Not Ready Key
#1F 31 Speed Call, short #31 49 ACD Agent Status Lamp
#20 32 Speed Call, long #32 50 ACD Observe Agent Key
#21 33 Speed Call, user #33 51 ACD Call Agent Key
#22 34 Intercom #34 52 ACD Night Service Key
#23 35 Make Set Busy #35 53 ACD Display Queue Status