Troubleshooting guide
BASIC MAINTENANCE
Section 4-5
Maintenance Schedule
Since the maintenance requirements of the laser system is dependent on the type of material being run,
the quantity of material being removed, the hours of operation, and the quality of the exhaust blower, it
must be user defined.
As a starting point, we recommend the following schedule:
• As necessary
Engraving table
Main enclosure
Top door window
• Every 8 hours of engraving
Clean X-axis and Y-axis bearings
Clean X-axis and Y-axis rails and bearing tracks
Clean X-axis belt.
Check beam window, #2 mirror, #3 mirror, and focus lens for debris. Clean ONLY if dirty.
• Every month
Clean cooling fan filters
Clean and re-lubricate Z-axis lead screws
Check for X-axis and Y-axis belt wear – replace as necessary
Check and/or clean X-axis and Y-axis drive gears
Check for X-axis and Y-axis bearing wear – replace as necessary
Inspect system for loose screws and mechanical parts – tighten if necessary
• Every 6 months
Exhaust plenum
If you are noticing a considerable buildup of debris on the optics and the motion system, clean
the system at more frequent intervals. If your system has remained relatively clean, you can
extend your cleaning intervals. Keep in mind that a clean machine is a better performing machine
and can extend the life of the parts as well as reduce the possibility of down time. If you have any
questions about maintaining the laser system, please contact our Service Department.
Error Messages
ERROR CAUSE SOLUTION
Air/Gas Assist not connected. Air/Gas Assist not connected. Connect Air/Gas
Batteries. Fire detection batteries in need of
replacing.
Remove rear electronics panel.
Replace the 3-9 volt batteries
used for fire detection.
Collision Detected. Collision Detector sensed
material above focal height.
Inspect engraving table for
obstruction and correct it. Press
OK to re-home.
Compressor USB not detected. 1) Communication between Air
Assist Board and CPU
interrupted.
2) USB Air Assist Board
defective.
1) Recycle power to the system.
2) Contact ULS Service.