Specifications
Introduction
The ULS-25E is designed to combine flexibility and full featured performance with
simplicity and ease of use. Using advanced engineering and design, the ULS-25E
offers finer control, higher precision, more versatility, better resolution, faster speed,
and overall greater quality than any other laser system in its class. It combines the
performance of high speed engraving and cutting capabilities with the ease of a user
friendly, specially designed, Windows or Macintosh printer driver interface. Actually,
the ULS-25E is such a breakthrough in technology that it is more than just a laser
system, it is a precision engraving and cutting device used as a tool for the imagination.
To begin with, we highly recommend that this entire manual be read before attempting
to use the laser system. The manual includes important information about the safety,
assembly, use, and maintenance of the ULS-25E. We cannot overemphasize the
importance of reading the owner's manual completely.
Where to get HELP:
If it is necessary to call for technical assistance, please call our TECHNICAL
SUPPORT at (602)483-1214. Please be prepared to answer our questions by following
the procedures below, as this will allow us to provide assistance in a prompt and
efficient manner:
Take a moment to write down all of the pertinent information about the
computer being used with the laser cutting and engraving system such
as software, operating system and computer type.
Our technical support staff will ask you for your company name and the
laser systems serial number. The serial number tag is located on the
back of the machine in the lower right corner. There is a second serial
tag located behind the front door on the right side when you open it.
This will prevent you from having to get to the back of the machine to
read the serial number.
Try to recreate the problem and write down the circumstances in which
the problem occurred. This will help our technical staff tremendously.
If possible call from a phone that is close to the laser engraving system
so that the system can be operated while talking with our technical
support staff.
4