User's Manual Part 1
www.urcsupport.com
31
Removing a Failed Node
1. Press and hold SETUP until the red LED blinks
twice.
2. Press 9 7 2. The green LED blinks
continuously.
3. The node has been successfully removed from
the network.
NOTE: If the red LED emits one long, steady blink,
the network has not been successfully
updated.
CLEARING CUSTOM PROGRAMMING
The Helix Z-wave 5-Device Remote Control with
Learning contains a Custom Programming Reset
program. You can use it to remove all custom
programming, except your setup codes and reassigned
device keys.
IMPORTANT: Executing this program will erase all cus-
tom settings for Volume Lock, Learned Keys,
Tune-In Keys, and Channel Lock. However,
your device programming remains.
TROUBLESHOOTING
PROBLEM: Device key does not blink when you press a
key.
SOLUTION: Replace the batteries with two (2) new AA
batteries (see “Installing Batteries” on page 8).
PROBLEM: Device key blinks when you press a key, but
home entertainment device does not respond.
SOLUTION: Make sure you are aiming the remote control
at your home entertainment device and that you are
within 15 feet of the device you are trying to control.
PROBLEM: The remote control does not control home
entertainment devices or commands are not performing
properly.
SOLUTION: Try all listed codes for the device brand
being set up. Make sure all devices can be operated with
an infrared remote control.
1. On the remote control, press and hold SETUP
until the last-selected device key blinks twice.
2. Enter 9 8 0. The last-selected device key
blinks twice, pauses, and blinks twice again to
confirm that all custom programming is
cleared.
Helix 5 Device.fm Page 31 Tuesday, June 5, 2007 5:24 PM










