User's Guide

53
8. Troubleshooting
Liquid Quality Control (LQC)
troubleshooting
In the event that a LQC test fails, consider performing the following
actions in turn until a passing result is achieved:
Step
Description
1
Repeat the test using a new strip from the same vial with a
freshly prepared control solution.
2
Repeat the test using a new strip from a different vial
(from the same lot) with a freshly prepared control
solution.
If you don’t have a different vial from the same lot, move to
the next step.
3
Repeat the test using a new strip from a different lot with a
freshly prepared control solution.
4
Repeat the test using a new LQC kit from the same lot.
If you don’t have a new LQC kit from the same lot, move to
the next step.
5
Repeat the test using a different lot of LQC.
6
If the above tests fail or you do not have the materials
required, contact your authorized distributor (see
“Customer Support” on Page 64).