Troubleshooting guide

27
I cannot hear the sound from the TV via uDirect
• The devices are switched off
• The cables are not plugged
in correctly
• There is no audio signal on
uTV. The light indicator (g)
is green
• uTV is in pause mode
• The distance between
uDirect and the uTV is
too great
• Make sure all devices are switched on.
See step 2
• Repeat step 1
• Make sure TV is not muted.
Select a medium volume level on the
TV set
Make sure the audio cable uses an
“OUT” port
• Indicated by blue blinking status lights
on both devices. A short press of the
uDirect access button will un-pause
and resume
• Bring devices closer to each other.
30 meters (100 ft) is the maximum in
free field
To avoid streaming interruptions, make
sure you wear uDirect correctly and
keep the Bluetooth device within the
operating range
Most probable cause Remedy