Operating instructions

16
Troubleshooting Guide
CAUSE POSSIBLE REMEDY
No sound
• Not turned on
• Low/dead battery
• Poor battery contact
• Battery upside down
• Domes blocked with
ear wax
• Plugged microphone
Not loud enough
• Low volume
• Low battery
• Hearing instruments
not inserted properly
• Change in hearing
• Domes blocked with
ear wax
• Plugged microphone
Intermittent
• Low battery
• Dirty battery contact
Two long beeps
• Low battery
• Turn on
• Replace battery
• Consult your hearing healthcare professional
• Insert battery plus (+) side up
• See “Cleaning your Hearing Instrument”.
Consult your hearing healthcare professional.
• Consult your hearing healthcare professional
• Turn up volume; see hearing healthcare
professional for models without a manual
volume control or if problem persists.
• Replace battery
• See “Inserting and Removing your Hearing
Instruments”. Reinsert carefully.
• Consult your hearing healthcare professional
• See “Cleaning your Hearing Instrument”.
Consult your hearing healthcare professional.
• Consult your hearing healthcare professional
• Replace battery
• Consult your hearing healthcare professional
• Replace battery
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