Operating instructions

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Cause Possible remedy
No sound
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing
healthcare professional
Battery upside down Insert battery plus (+) side
up
Hearing aids blocked
with ear wax
See “Cleaning your hearing
aids”. Consult your hearing
healthcare professional.
ITE troubleshooting guide
Cause Possible remedy
Not loud enough
Low volume Turn up volume; see
hearing healthcare
professional for models
without a manual volume
control or if problem
persists.
Low battery Replace battery
Hearing aids not
inserted properly
See “Putting your hearing
aids in your ears”. Reinsert
carefully.
Change in hearing Consult your hearing
healthcare professional
Hearing aids blocked
with ear wax
Clean earmolds. See
“Cleaning your hearing
aids”. Consult your hearing
healthcare professional.