Quantum behind-the-ear (BTE) and in-the-ear (ITE) hearing aid guide ™
Thank you Thank you for choosing Unitron hearing aids. At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. Because hearing matters.
BTE quick reference Changing batteries Your ITE hearing aids Low battery warning 2 beeps every 30 minutes Plus (+) signs Hearing healthcare professional:______________ ____________________________________ Telephone:_ __________________________________ 13 Model:_______________________________________ On/Off Serial number:________________________________ Replacement batteries: Size 10 Size 312 on off open Lever volume control; up=louder, down=softer comfort-clarity control; up=clarity, down=comfor
ITE quick reference Table of contents Changing batteries Low battery warning Plus (+) signs 2 beeps every 30 minutes Plus (+) signs On/Off Battery size 10 312 on off open 13 Rotary dial or scroll wheel v olume control; up=louder, down=softer comfort-clarity control; up=clarity, down=comfort Push button switching programs volume control; right aid=louder, left aid=softer comfort-clarity control; right aid=clarity, left aid=comfort Contents Tips for wearing hearing aids for the first time...
Tips for wearing hearing aids for the first time 1. Start in a quiet room at home first to get used to the new sound quality. Sounds like the ticking of a clock, the humming of the computer, the beep of the microwave or the rustling of clothes or paper may seem loud to you at first, because you have not been hearing them properly for a long time. 2. Read aloud to yourself and learn to correct the volume of your own voice when you are wearing the hearing aids. 3.
Your BTE hearing aids at a glance 1 E arhook - your custom made earmold attaches to your hearing aids using the earhook 2 Microphone - sound enters your hearing aids via the microphones.
Putting your BTE hearing aids on your ears 3. Place the hearing aid over the top of your ear. 3. Your behind-the-ear (BTE) hearing aids may be color-coded with a small dot on the battery door: BTEs with slim tubes red = right ear; blue = left ear. BTEs with earmolds 1. 1. Hold the earmold between your thumb and index finger. The opening should be pointing in towards your ear canal with the BTE resting upwards over the top of your ear. 2. Carefully insert the earmold 2. in your ear.
Turning your BTE hearing aids on and off Your hearing aids have a three-position battery door that acts as an on/off switch and that allows access to the battery compartment. 1. ON: Close the battery door fully. 1. Note: It may take 5 seconds before the hearing aid turns on. Your hearing healthcare on provider can additionally increase the start up delay if required. 2. OFF: Partially open the battery door. 3. OPEN: Fully open the battery 3. door to access and change the battery.
BTE battery information Replacing the battery To replace the battery, fully open the battery door for access to the battery compartment. 1. Gently swing out the battery door with your fingernail. Low battery warning Two long beeps indicate the hearing aid battery is low. After the low battery warning, you may experience some reduction in sound quality. This is normal and can be remedied by inserting fresh batteries into the hearing aids.
Replacing the battery in hearing aids with a tamperresistant battery door 1. Some hearing aids have a tamperresistant battery door for safety 2. reasons. To replace the battery, open the battery compartment and push the locking piece back inside the hearing aid using the tip of a pen. 3. Remove the old battery. Insert a new one with the plus (+) sign on the battery facing the same way as the plus (+) sign on the side of 4. the battery door. The new battery will be secured when you close the battery door.
BTE operating instructions Comfort-clarity control Your BTE hearing aids come with two controls that allow you to further adjust your hearing aids – a lever and a push button. Lever The lever on your hearing aids can be set up as either a volume control or a comfort-clarity control. Volume control If the lever has been configured as a volume control, you can adjust the volume of your hearing aids. Press up to increase; press down to decrease. As you change the volume level, your hearing aids will beep.
Tamper-resistant cover Push button Some hearing aids are fitted with tamperresistant covers instead of levers to prevent someone from accidentally adjusting the hearing aids. The cover can still be used to make adjustments but it requires using a fingernail or a small tool to push up or down. Your hearing aids are equipped with a push button which can be set for switching between programs, to adjust your volume or adjust the comfort-clarity control.
Volume control Comfort-clarity control If the push button has been configured as a volume control: If the push button has been configured as a comfort-clarity control: • Push the button on your right hearing aid to increase the volume in both hearing aids. • Push the button on your right hearing aid to increase clarity of speech. • Push the button on your left hearing aid to decrease the volume in both hearing aids.
Comfort-clarity control setting Ideal comfort and clarity level Increase sound clarity level Learning Beeps 1 beep short beep Increase listening comfort short beep Maximum sound clarity level 2 beeps Maximum listening comfort level 2 beeps DuoLink If DuoLink is enabled, then changing the volume, program or comfort-clarity setting on one hearing aid, will automatically make the change to both hearing aids at the same time. DuoLink works for both the push button and the lever.
Cleaning your BTE hearing aids Ear wax is natural and common. Ensuring your hearing aids are free of ear wax is an important step in your daily cleaning and maintenance routine. Never use alcohol to clean your hearing aids, earmolds or domes. Do not use sharp tools to dislodge ear wax. Sticking household items into your hearing aids or earmolds can seriously damage them. Earmolds Always ensure earmolds are clean and free of earwax. Do not use alcohol to clean your earmolds.
Slim tubes and domes You should have the slim tubes and domes replaced by your hearing healthcare professional approximately every three to six months or when they become stiff, brittle, or discolored. Clean the domes daily with a damp cloth. You should also clean the slim tubes periodically, with the cleaning pin provided, when you begin to notice debris in and around the tubes. 1. Hold the slim tube in one hand and the hearing aid in the other hand. 2.
Assistive listening devices for BTEs Listening in public places Telecoils pick up electromagnetic energy and convert it into sound. Your hearing aid’s telecoil option can help you listen in public places equipped with telecoil compatible assistive listening devices such as a loop system. When you see this symbol, it means that there is loop system installed; this loop system is compatible with your hearing aid. Please contact your hearing healthcare professional for more information on loop systems.
BTE troubleshooting guide Cause Possible remedy No sound Not turned on Turn on Low/dead battery Replace battery Poor battery contact Consult your hearing healthcare professional Battery upside down Insert battery plus (+) side up Earmolds/slim tubes/ domes blocked with ear wax Clean earmolds/ domes. See “Cleaning your hearing aids”. Use cleaning pin to dislodge ear wax in slim tubes. Consult your hearing healthcare professional.
Cause Possible remedy Low battery Replace battery Dirty battery contact Consult your hearing healthcare professional Two long beeps Poorly fitting earmolds/ slim tubes/domes Earmolds/slim tubes/ domes blocked with ear wax Replace battery Whistling Earmolds/slim tubes/ domes not inserted properly See “Putting your hearing aids on your ears”. Reinsert carefully.
Cause Possible remedy Weak on the telephone Telephone not positioned properly Move telephone receiver around ear for clearer signal. See “Using the telephone”. Hearing aid requires adjustment Consult your hearing healthcare professional For any problems not listed in the guide, contact your hearing healthcare professional.
Your ITE hearing aids at a glance 1 Microphone - sound enters your hearing aids via the microphones. Microphone shield - protects microphones from dirt & debris 2 Push button - switches between listening programs or changes the volume level or comfortclarity level, depending on your customized fitting. 3 Battery door/on & off - close the door to turn on your hearing aids, partly open the door to turn off your hearing aids.
Putting your ITE hearing aids on your ears Your in-the-ear (ITE) hearing aids may be colorcoded either on the shell or on a label on the hearing aid: red = right ear; blue = left ear. Inserting your hearing aid 1. Hold the hearing aid between your thumb and index finger with the battery door away from your ear. 1. 2. Removing your hearing aid 1. 1. If your hearing aid is a CIC, gently pull on the removal handle. To remove an ITE hearing aid, grasp it with your thumb and index finger. 2. 2.
Turning your ITE hearing aids on and off Your hearing aids have a three-position battery door that acts as an on/off switch and that allows access to the battery compartment. 1. ON: Close the battery door fully. 1. Note: It may take 5 seconds before the hearing aid turns on. Your hearing healthcare on provider can additionally increase the start up delay if required. 2. OFF: Partially open the battery door. 3. OPEN: Fully open the battery door to access and change the battery. 2. off 3.
our hearing aids are designed to generate a Y low battery warning every 30 minutes until you change the batteries, but depending on the condition of the batteries, they may die before another low battery warning occurs. Therefore, it is recommended that the batteries are replaced as soon as possible once you hear the low battery warning. Replacing the battery 3.
ITE operating instructions Your ITE hearing aids may come with two controls that allow you to further adjust your hearing aids – a rotary dial or scroll wheel and a push button. Rotary dial/scroll wheel The rotary dial or scroll wheel on your hearing aids can be set up as either a volume control, or comfort-clarity control.
wheel slowly downward towards the floor. Each step will change the hearing aid performance. Sometimes multiple steps are required to achieve the desired listening results. After each step wait for about 4-5 seconds to allow the hearing aid to adjust to the new setting. As you change the comfort-clarity control level, your hearing aids will beep.
Comfort-clarity control Volume control If the push button has been configured as a volume control: If the push button has been configured as a comfort-clarity control: • Push the button on your right hearing aid to increase the volume in both hearing aids. • Push the button on your right hearing aid to increase the clarity of speech. • Push the button on your left hearing aid to decrease the volume in both hearing aids. • Push the button on your left hearing aid to improve listening comfort.
DuoLink Remote control If DuoLink is enabled, then changing the volume, program or comfort-clarity settings on one hearing aid, will automatically make the change to both hearing aids at the same time. DuoLink works for the push button and the rotary dial or scroll wheel. Your hearing aids may also come with an optional remote control which allows you to switch between different listening programs, and change your volume or comfort-clarity settings.
Cleaning your ITE hearing aids Assistive listening devices for ITEs Ear wax is natural and common. Ensuring your hearing aids are free of ear wax is an important step in your daily cleaning and maintenance routine. Listening in public places Using the brush that was provided with your hearing aids, clean ear wax from your hearing aids everyday. Never use alcohol to clean your hearing aids. Do not use sharp tools to dislodge ear wax.
ITE troubleshooting guide Cause Possible remedy No sound Not turned on Turn on Low/dead battery Replace battery Poor battery contact Consult your hearing healthcare professional Battery upside down Insert battery plus (+) side up Hearing aids blocked with ear wax See “Cleaning your hearing aids”. Consult your hearing healthcare professional. Cause Not loud enough Low volume Turn up volume; see hearing healthcare professional for models without a manual volume control or if problem persists.
Cause Possible remedy Cause Not clear, distorted Intermittent Low battery Replace battery Dirty battery contact Consult your hearing healthcare professional Poorly fitting hearing aids Hearing aids blocked with ear wax Two long beeps Low battery Possible remedy Replace battery Low battery Consult your hearing healthcare professional Clean earmolds. See “Cleaning your hearing aids”. Consult your hearing healthcare professional.
Using the telephone As telephones do not all work the same, you may experience different results from different phones. You can use many phones by simply holding the receiver to your ear, without the need to change to a dedicated telephone program on your hearing aids. Remember to move the handset slightly up or back to find the position that sounds best to you. Depending on the phone type you use, your hearing healthcare professional might have selected a dedicated phone program on your hearing aids.
To affix the optional easy-t magnet: Caring for your hearing aids 1. Clean the telephone receiver. Hold the magnet near the “listening end” of your telephone receiver and release it. The magnet will flip to the appropriate side and seek the optimal position on the telephone receiver. 1. 2. Place the double-sided tape in this optimal position on the telephone receiver. 3. 2.
Signature features of your hearing aids Comfort-clarity control Your hearing aids automatically adjust to focus on hearing speech more clearly or providing comfort in noisy situations. Some Quantum hearing aid models provide a control to adjust your comfort-clarity settings. • Adjusting the comfort-clarity control up causes your hearing aids to focus more on speech clarity. • Adjusting the comfort-clarity control down causes your hearing aids to soften background noise, providing more comfort.
Warnings uDirect 2 and uTV 2 The uDirect 2 and uTV 2 are optional accessories for Quantum hearing aids. ™ ™ • uDirect 2 provides easy, hands-free access to Bluetooth enabled devices, such as mobile phones. It also has a wired audio jack to plug in devices like MP3 players. uDirect 2 also provides remote control functions to adjust your hearing aids for increased listening comfort. • uTV 2 is used with the uDirect 2 to transmit sound from your TV directly to your hearing aids.
Remove your hearing aids for CT and MRI scans or for other electromagnetic procedures. Special care should be exercised in wearing hearing aids when maximum sound pressure levels exceed 132 decibels. There may be a risk of impairing your remaining hearing. Speak with your hearing healthcare professional to ensure the maximum output of your hearing aids is suitable for your particular hearing loss. Easy-t magnet warnings The magnet may affect some medical devices or electronic systems.
Precautions The use of hearing aids is only part of hearing rehabilitation; auditory training and lip reading instruction may be required as well. In most cases, infrequent use of hearing aids does not provide full benefit. Once you have become accustomed to your hearing aids, wear your hearing aids everyday all day. Your hearing aids use the most modern components to provide the best possible sound quality in every listening situation.
Compliance information Declaration of conformity Hereby Unitron declares that this Unitron product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer.
Client feedback Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. This will help your hearing healthcare professional to address your needs.
Unitron Hearing Ltd. 20 Beasley Drive, P.O.
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