Quantum2 in-the-ear (ITE) hearing aid guide
Thank you Thank you for choosing Unitron hearing aids. At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. Because hearing matters.
Quick reference Table of contents Changing batteries Plus (+) signs Low battery warning 2 beeps every 30 minutes Plus (+) signs On/Off 10 312 Off 13 Rotary dial v olume control; forward=louder, back=softer SmartFocus™ 2 (comfort-clarity control); forward=clarity, back=comfort Push button Warnings..................................................................................... 4 Putting your hearing aids in your ears.........................................
Your hearing aids at a glance 1 Microphone - sound enters your hearing aids through the microphones. Microphone shield protects microphones from dirt & debris 2 P ush button - switches between listening programs or changes the volume level or SmartFocus 2, depending on your customized fitting. 3 Battery door (on & off) - close the door to turn on your hearing aids, partly open the door to turn off your hearing aids.
Warnings Hearing aids should only be used as directed by your physician or hearing healthcare professional. Hearing aids will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Do not use your hearing aids in explosion hazard areas. Allergic reactions to hearing aids are unlikely.
Too high distortion during dialing or phoning may mean that the phone handset is stressed by the magnet. To avoid any damage, please move the magnet to another place on the telephone receiver. Battery warnings Never leave hearing aids or batteries where small children and pets can reach them. Never put hearing aids or batteries in your mouth. If a hearing aid or battery is swallowed, call a physician immediately.
Putting your hearing aids in your ears Your hearing aids may be color-coded either on the shell or on a label on the hearing aid: red = right ear; blue = left ear. 1. Inserting your hearing aid 1. Hold the hearing aid between your thumb and index finger with the battery door facing away from your ear. 2. 2. If your hearing aid is a CIC, insert by holding the hearing aid with the removal handle at the bottom. 3. Gently insert the canal portion 3.
Turning your hearing aids on and off Battery information Your hearing aids have a battery door that acts as an on/off switch and that allows access to the battery compartment. 1. On: Close the battery door 1. fully. To replace the battery, fully open the battery door for access to the battery compartment. Note: It may take 5 seconds before the hearing aid turns on. Your hearing healthcare provider can increase the start up delay if required. 2.
Replacing the battery Plus (+) signs Plus (+) signs 1. Gently swing out the battery door with your fingernail. 2. Grasp the battery with your thumb and index finger and remove. 3. Insert the new battery into the battery compartment with the plus (+) sign on the battery facing the same way as the plus (+) sign on the side of the battery door. This will ensure that the battery door closes properly. Caring for batteries Always discard batteries in a safe and environmentally friendly way.
Tips for wearing hearing aids for the first time • Start in a quiet room at home first to get • • • • 14 used to the new sound quality. Sounds like the ticking of a clock, the humming of the computer, the beep of the microwave or the rustling of clothes or paper may seem loud to you at first, because you have not been hearing them properly for a long time. Read aloud to yourself and learn to correct the volume of your own voice when you are wearing the hearing aids.
Tinnitus masker Unitron’s tinnitus masker is a broadband sound generator available on the Unitron Era™ hearing aid platform. It provides a means of sound enrichment therapy that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus. The underlying principle of sound enrichment is to provide supplementary noise stimulation which can help defocus your attention from your tinnitus and avoid negative reactions.
Important information Unitron’s tinnitus masker generates sounds that are used as part of your personalized tinnitus management program to provide temporary relief from tinnitus. It should always be used as prescribed by a hearing healthcare professional who is familiar with the diagnosis and treatment of tinnitus. Good health practice requires that a person reporting tinnitus have a medical evaluation by a licensed ear physician before using a sound generator.
Volume control SmartFocus 2 (comfort-clarity control) If the rotary dial has been configured as a volume control: • Rotate dial slowly forward towards your nose to increase the volume. • Rotate the dial slowly backward away from your nose to decrease the volume. The optional remote control also allows you to adjust your volume levels; please refer to the remote control user guide for more information. As you change the volume level, your hearing aids will beep.
As you change the SmartFocus 2 level, your hearing aids will beep. For more information or details, please see page 33.
Volume control If the push button has been configured as a volume control: • Push the button on your right hearing aid to increase the volume in both hearing aids. • Push the button on your left hearing aid to decrease the volume in both hearing aids.
Tinnitus masker If your hearing healthcare professional has configured both a tinnitus masker program and a volume control, you can adjust the tinnitus masker level while you are in the tinnitus masker program. To adjust the noise level: • Press + to increase • Press – to decrease As you change the level, your hearing aids will beep. For more information or details, please see page 17.
Micro CIC remote The micro CIC remote contains a magnet. If you use a medical device like a pacemaker or ICD device (implantable cardioverter defibrillator), please read the specific user guide to clarify possible impact of magnetic fields to your medical device. Do not place the micro CIC remote (neither open nor closed) in your breast pocket. Keep a distance of at least 15 cm (6 inches) between the micro CIC remote and your medical device.
Using the telephone As telephones do not all work the same, you may experience different results from different phones. You can use many phones by simply holding the receiver to your ear, without the need to change to a dedicated telephone program on your hearing aid. You may need to move the handset slightly up or back to find the position that sounds best to you. Depending on the phone type you use, your hearing healthcare professional might have selected a dedicated phone program on your hearing aids.
Your hearing healthcare professional may also have set up a phone program that you can access through the push button on your hearing aids, or through your optional remote control. If your hearing aids are configured to work with the wireless uDirect™ 2 neck worn accessory, you might benefit from a Bluetooth® hands free option. Refer to the uDirect 2 user guide for more information. The Binaural Phone feature enables you to hold a phone to one ear and hear the sound clearly in both ears.
Cleaning your hearing aids Use a soft cloth to clean your hearing aid at the end of each day, and place it in its case with the battery door open to allow moisture to evaporate. Ear wax is natural and common. Ensuring your hearing aids are free of ear wax is an important step in your daily cleaning and maintenance routine. Using the brush that was provided with your hearing aids, clean ear wax from your hearing aids everyday. Never use alcohol to clean your hearing aids.
Binaural Phone uDirect 2 or uTV 2 accessory, please contact your hearing healthcare professional. The Binaural Phone feature enables you to hold a phone to one ear and hear the sound clearly in both ears. No accessories are required. Assistive listening devices uDirect 2 and uTV 2 Listening in public places The uDirect 2 and uTV™ 2 are optional accessories for your hearing aids. • uDirect 2 provides easy, hands-free access to Bluetooth enabled devices, such as mobile phones.
Troubleshooting guide Cause Possible remedy No sound Not turned on Replace battery Poor battery contact Consult your hearing healthcare professional Battery upside down Insert battery plus (+) side up Hearing aids blocked with ear wax See “Cleaning your hearing aids.
Cause Possible remedy Cause Not clear, distorted Intermittent Low battery Replace battery Dirty battery contact Consult your hearing healthcare professional Poorly fitting hearing aids Consult your hearing healthcare professional Hearing aids blocked with ear wax See “Cleaning your hearing aids.
Warning to hearing aid dispensers (to comply with the U.S.
for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist who is qualified by training and experience to assist in the evaluation and rehabilitation of a child with hearing loss is recommended. Cell phone Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI C63.
Operating conditions: This device is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides. 0° to 55° Celsius and relative humidity of <95% (non condensing). Transport and storage conditions: Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity Transportation: Up to 90% (non condensing). Humidity Storage: 0% to 70%, if not in use. Atmospheric pressure: 200 hPA to 1500 hPa.
Notice 3 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Additional notes ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ Unitron Hearing Ltd. 20 Beasley Drive, P.O.
13-026 029-5929-02 Distributor unitron.
