Max behind-the-ear (BTE) hearing aid guide ™
Thank you Your hearing aids Thank you for choosing Unitron BTE hearing aids. Hearing healthcare professional:_ ________________ At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to provide hearing solutions that improve lives in meaningful ways. Because hearing matters.
Quick reference Table of contents Changing batteries Low battery warning 2 beeps every 30 minutes Plus (+) signs Putting your hearing aids on your ears.............................................4 Turning your hearing aids on and off .............................................. 6 Battery information.......................................................................... 8 13 Tips for wearing hearing aids for the first time...............................
Your hearing aids at a glance 1 E arhook - your custom made earmold attaches to your hearing aids using the earhook 2 Microphone - sound enters your hearing aids via the microphones.
Putting your hearing aids on your ears Your behind-the-ear (BTE) hearing aids may be color-coded with a small dot on the battery door: red = right ear; blue = left ear. 3. Place the hearing aid over the top of your ear. 3. BTEs with earmolds 1. Hold the earmold between 1. your thumb and index finger. The opening should be pointing in towards your ear canal with the BTE resting upwards over the top of your ear. 2. Carefully insert the earmold 2. in your ear.
Turning your hearing aids on and off Your hearing aids have a three-position battery door that acts as an on/off switch and that allows access to the battery compartment. 1. ON: Close the battery door fully. 1. Note: It may take 5 seconds before the hearing aid turns on. Your hearing healthcare on provider can additionally increase the start up delay if required. 2. OFF: Partially open the battery door. 3. OPEN: Fully open the battery 3. door to access and change the battery.
Battery information Replacing the battery To replace the battery, fully open the battery door for access to the battery compartment. 1. Gently swing out the battery door with your fingernail. Low battery warning Two long beeps indicate the hearing aid battery is low. After the low battery warning, you may experience some reduction in sound quality. This is normal and can be remedied by inserting fresh batteries into the hearing aids.
Replacing the battery in hearing aids with a tamper-resistant battery door Your hearing instrument may have a tamper-resistant battery compartment. 1. Unlock the tamper-resistant battery compartment by pulling the white lever with your fingernail and lift the lever up to release the battery. Remove the battery. Caring for batteries Always discard batteries in a safe and environmentally friendly way. To prolong battery life, remember to turn your hearing aids off when not in use.
Tips for wearing hearing aids for the first time 1. Start in a quiet room at home first to get used to the new sound quality. Sounds like the ticking of a clock, the humming of the computer, the beep of the microwave or the rustling of clothes or paper may seem loud to you at first, because you have not been hearing them properly for a long time. 2. Read aloud to yourself and learn to correct the volume of your own voice when you are wearing the hearing aids. 3.
Operating instructions Comfort-clarity control Your BTE hearing aids come with two controls that allow you to further adjust your hearing aids – a lever and a push button. Lever The lever on your hearing aids can be set up as either a volume control or a comfort-clarity control. Volume control If the lever has been configured as a volume control, you can adjust the volume of your hearing aids. Press up to increase; press down to decrease. As you change the volume level, your hearing aids will beep.
Tamper-resistant cover Push button Some hearing aids are fitted with tamper-resistant covers instead of levers to prevent someone from accidentally adjusting the hearing aids. The cover can still be used to make adjustments but it requires using a fingernail or a small tool to push up or down. Your hearing aids are equipped with a push button which can be set for switching between programs, to adjust your volume or adjust the comfort-clarity control.
Volume control Comfort-clarity control If the push button has been configured as a volume control: If the push button has been configured as a comfort-clarity control: • Push the button on your right hearing aid to increase the volume in both hearing aids. • Push the button on your right hearing aid to increase clarity of speech. • Push the button on your left hearing aid to decrease the volume in both hearing aids.
Comfort-clarity control setting Ideal comfort and clarity level Increase sound clarity level Learning Beeps 1 beep short beep Increase listening comfort short beep Maximum sound clarity level 2 beeps Maximum listening comfort level 2 beeps DuoLink If DuoLink is enabled, then changing the volume, program or comfort-clarity setting on one hearing aid, will automatically make the change to both hearing aids at the same time. DuoLink works for both the push button and the lever.
Using the telephone As telephones do not all work the same, you may experience different results from different phones. You can use many phones by simply holding the receiver to your ear, without the need to change to a dedicated telephone program on your hearing aids. Remember to move the handset slightly up or back to find the position that sounds best to you. Depending on the phone type you use, your hearing healthcare professional might have selected a dedicated phone program on your hearing aids.
To affix the optional easy-t magnet: Caring for your hearing aids 1. Clean the telephone receiver. Hold the magnet near the “listening end” of your telephone receiver and release it. The magnet will flip to the appropriate side and seek the optimal position on the telephone receiver. 1. 2. Place the double-sided tape in this optimal position on the telephone receiver. 3. 2. Always remove your hearing aids when using hair care products.
Cleaning your hearing aids Ear wax is natural and common. Ensuring your hearing aids are free of ear wax is an important step in your daily cleaning and maintenance routine. Never use alcohol to clean your hearing aids, earmolds or domes. Do not use sharp tools to dislodge ear wax. Sticking household items into your hearing aids or earmolds can seriously damage them. Earmolds Always ensure earmolds are clean and free of earwax. Do not use alcohol to clean your earmolds.
Signature features of your hearing aids Comfort-clarity control Your hearing aids automatically adjust to focus on hearing speech more clearly or providing comfort in noisy situations. Some Max hearing aid models provide a control to adjust your comfort-clarity settings. • Adjusting the comfort-clarity control up causes your hearing aids to focus more on speech clarity. • Adjusting the comfort-clarity control down causes your hearing aids to soften background noise, providing more comfort.
• uTV 2 is used with the uDirect 2 to transmit sound from your TV directly to your hearing aids. The uTV 2 can also transmit sound from stereo systems, computers and other audio sources. For more information on using the uDirect 2 or uTV 2, please see the user guide for that accessory. For information on how to get a uDirect 2 or uTV 2 accessory, please contact your hearing healthcare professional.
Troubleshooting guide Cause Possible remedy No sound Cause Possible remedy Not loud enough Low volume Turn up volume; see hearing healthcare professional for models without a manual volume control or if problem persists Not turned on Turn on Low/dead battery Replace battery Poor battery contact Consult your hearing healthcare professional Low battery Replace battery Battery upside down Insert battery plus (+) side up Earmolds not inserted properly See “Putting your hearing aids on your ear
Cause Possible remedy Possible remedy Earmolds falling out of ear Two long beeps Low battery Cause Replace battery Whistling Earmolds not inserted properly See “Putting your hearing aids on your ears”. Reinsert carefully Hand/clothing near ear Move hand/clothing away from your ear Poorly fitting earmolds Consult your hearing healthcare professional Not clear, distorted Poorly fitting earmolds Consult your hearing healthcare professional Earmolds blocked with ear wax Clean earmolds.
Warnings Hearing aids should only be used as directed by your physician or hearing healthcare professional. Hearing aids will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Do not use your hearing aids in explosion hazard areas. Allergic reactions to hearing aids are unlikely.
The magnet may affect some medical devices or electronic systems. Always keep the magnet (or the telephone equipped with the magnet) at least 30 cm (12”) away from pacemakers, credit cards, floppy disks or other magnetically sensitive devices. Too high distortion during dialing or phoning may mean that the phone handset is stressed by the magnet. To avoid any damage, please move the magnet to another place on the telephone receiver.
Warning to hearing aid dispensers (to comply with the U.S.
Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist who is qualified by training and experience to assist in the evaluation and rehabilitation of a child with hearing loss is recommended.
Notice 3 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Additional notes ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Unitron Hearing Ltd. 20 Beasley Drive, P.O.
Distributor www.unitron.