Indigo™ BTE Guide
Table of Contents Your Indigo™ Hearing Instruments ................................1 Practical Solutions to Everyday Problems ......................2 Getting the Most Out of Your Indigo™ Hearing Instruments..................................................................3 Using the Indigo™ BTE Guide ........................................4 Putting Your Indigo™ Hearing Instruments on Your Ears .................................................................
Your Indigo™ Hearing Instruments Hearing Healthcare Professional: _________________________ _____________________________________________________ Telephone: ___________________________________________ Model:_______________________________________________ Serial Number: ________________________________________ Replacement Batteries: Size 13 Size 10 Warranty: ____________________________________________ Use Automatic Program for 1: Quiet 2: Group/Party Noise 3: Intense Noise 4: Music Use Program 2 for: ___
Practical Solutions to Everyday Problems Congratulations on choosing your new Indigo™ BTE (Behind-the-Ear) hearing instruments. For over 40 years, Unitron Hearing has been committed to making life better for people with hearing loss. This means a commitment to developing high-quality hearing solutions that incorporate special features to solve the everyday problems and concerns you have with hearing loss and hearing devices.
Getting the Most Out of Your Indigo™ Hearing Instruments Adjusting to your new hearing instruments will take some time. In the beginning it is important that you do not use the hearing devices for longer than is comfortable. Depending on your previous experience with hearing instruments, a few hours a day may be enough and then you can increase wearing time gradually.
Using the Indigo™ BTE Guide Refer to the table of contents for a complete listing of the topics covered in this guide. There are different styles of BTEs available. The diagrams below identify some of the components on your hearing devices. Have your hearing healthcare professional place a check beside the diagram that best describes your BTE style and attachment.
2 3 1 4 5 10 1 2 9 10 5 6 7 2 9 8 5 Legend 1 Earhook 2 Microphone and Microphone Shield 3 Program Button 4 Volume Control 5 Battery Door/ On & Off Switch 6 7 8 9 Slim tube Dome Retention Piece Program Button or Volume Control (depending on your customized fitting) 10 Earmold 5
Putting Your Indigo™ Hearing Instruments on Your Ears BTEs with Slim Tubes 1. Hold the slim tube where it attaches to the dome and gently push the dome into your ear canal. The slim tube should lie flush against your head and not stick out. 2. Place the hearing instrument over the top of your ear. 3. Place the retention piece in your ear so it rests at the bottom of the opening of your ear canal. 4. Repeat steps 1-3 for your other ear if you wear two hearing devices.
BTEs with Earhooks 1. Carefully insert the earmold in your ear. The earmold should fit into your ear snugly and comfortably. 2. Place the hearing instrument over the top of your ear. 3. Repeat steps 1-2 for your other ear if you wear two hearing devices.
Turning Your Indigo™ Hearing Instruments On and Off Your hearing devices have a three-position battery door that acts as an off/on switch and that allows access to the battery compartment. To turn the hearing device on, close the battery door fully. Note: If the start up delay is activated, your hearing devices will not turn on for 10-15 seconds after closing the battery door. To turn the hearing device off, partially open the battery door.
Feedback-Free Listening Your Indigo hearing devices have an optional start up delay that can be activated by your hearing healthcare professional. If the start up delay is activated, your hearing devices will not turn on for 10-15 seconds even if the battery door is closed fully. The hearing devices return to the start up delay position each time you turn your hearing devices on. This allows you to insert your hearing devices without experiencing whistling.
Replacing the Battery 1. Gently swing out the battery door with your fingernail. 2. Grasp the battery with your thumb and index finger and remove. 3. Insert the new battery into the battery compartment with the plus (+) sign on the battery facing the same way as the plus (+) sign on the edge of the battery door. This will ensure that the battery door closes properly. Note: If the battery is inserted incorrectly, the door will not close. 4. Close the battery door.
Low Battery Warning When you hear two long beeps, your hearing devices are warning you that their batteries are low. You will hear the warning approximately every 30 minutes until you change the batteries or the batteries die. After the first warning, you may experience some reduction in sound quality. This is normal and can be remedied by inserting fresh batteries in the hearing devices.
Operating Instructions Changing Programs on Your Indigo™ Hearing Instruments Your Indigo hearing instruments have an automatic program and up to three additional manual programs. Indigo’s automatic program will satisfy most of your listening needs by adjusting to different listening environments without requiring manual adjustments. Up to three additional manual programs can be individually tailored by your hearing healthcare professional to meet your particular listening needs.
you are in (i.e. one beep for program 1, two beeps for program 2, etc.) If you prefer, your hearing healthcare professional can adjust the pitch and loudness of the program beep or turn it off entirely. Adjusting the Volume The volume on your hearing devices adjusts automatically in response to the loud or quiet sounds around you. Your hearing instruments are set to your ideal volume by default. Your ideal volume is indicated by 1 beep.
identify your different volume settings if required. If you prefer, your hearing healthcare professional can adjust the pitch and loudness of the volume beep or turn it off entirely. Manual Rotary Volume Control The manual volume control is numbered one to four. One indicates that the volume is at the minimum level and four indicates that the volume is at the maximum level. Rotate the volume control upward to increase the volume or downward to decrease the volume.
Listening in Quiet and Noisy Environments Your Indigo hearing devices have a directional microphone system to meet your listening needs in different environments. The directional system focuses on sounds in front of you (i.e., speech) while reducing sounds from the sides or behind you (i.e., noise). The directional system can be set to track moving noise sources and adapt to changing noise levels so that background noise is reduced.
Using Indigo™ with the Telephone Indigo has the ability, depending on hearing loss, vent size and style of hearing instrument to provide feedbackfree phone use without program changes. When the phone rings, pick up the telephone and place it in front of your hearing instrument’s microphone. In some situations when using a cell phone, you may experience digital interference that sounds like static, buzzing or beeping.
reception. If the hearing instrument does not switch to the telephone program automatically when the telephone receiver is placed in proximity, the magnet for easy-t hearing instruments should be attached to the telephone receiver. The magnet is designed to strengthen the magnetic field at the ear piece of hearing instrument compatible telephones. To affix the easy-t magnet: 1. Clean the telephone receiver. 2. Hold the magnet near the “listening end” of your telephone receiver and release it (Figure 1).
• Keep loose magnets out of reach of children and pets. • If the magnet falls into your ear, contact your hearing healthcare professional. • If the magnet is swallowed, contact your physician immediately. • The magnet may affect some medical devices or electronic systems. Always keep the magnet (or the telephone equipped with the magnet) at least 30 cm (12”) away from pacemakers, credit cards, floppy disks or other magnetically sensitive devices.
Connecting to External Audio Sources Your Indigo hearing devices may feature optional direct audio input (DAI) to connect to other audio sources such as a stereo or television. You will need to purchase the direct audio input system and a connector cord from your hearing healthcare professional before you can connect to external audio sources.
Using FM and Infrared Systems Some FM systems consist of a teleloop worn around the neck, which is connected to the FM receiver worn on a belt or in a shirt pocket. To listen through the FM system, select the telecoil program and turn on the FM receiver. To keep the signal clear, you may need to adjust the volume control on your hearing instruments, as well as on the FM receiver. With some infrared systems you may need to remove your hearing instruments and wear the system’s headset receiver.
Caring for Your Indigo™ Hearing Instruments • Open the battery door when not in use. • Always remove your hearing devices when using hair care products. The hearing devices can become clogged and cease to function properly. • Do not wear your hearing devices in the bath or shower or immerse them in water. • If your hearing devices do become wet, do not attempt to dry them in an oven or microwave. Do not adjust any controls.
Cleaning Your Indigo™ Hearing Instruments Ear wax is natural and common. Ensuring your hearing devices, earmolds and domes are free of ear wax is an important step in your daily cleaning and maintenance routine. • Never use alcohol to clean your hearing devices, earmolds or domes. • Do not use sharp tools to dislodge ear wax. Sticking household items into your hearing devices or earmolds can seriously damage them.
fit into your ears snugly and comfortably. If amplified sound leaks out of your ear, you may hear whistling. Always ensure earmolds are clean and free of ear wax and moisture. Do not use alcohol to clean your earmolds. If the earmolds become plugged, clear the opening with a wax loop or pipe cleaner. If your physician prescribes eardrops, clean any moisture that may get into the earmolds or tubing to prevent plugging.
three to six months or when they become stiff or brittle. Clean the domes daily with a damp cloth. You should also clean the slim tubes periodically, with the cleaning pin provided, when you begin to notice debris in and around the tubes. Cleaning the Slim Tubes and Domes: 1. Hold the slim tube in one hand and the hearing instrument in the other hand. 2. Gently turn the hearing instrument until it detaches from the slim tube. 3. Use a damp cloth to clean the outside of the slim tube and the dome. 4.
Warnings • Hearing devices should only be used as directed by your physician or hearing healthcare professional. • Hearing devices will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. • Do not use your hearing instruments in explosion hazard areas. • Allergic reactions to hearing instruments are unlikely.
Note to hearing healthcare professional Domes should never be fitted on patients with perforated eardrums, exposed middle ear cavities, or surgically altered ear canals. In the case of such a condition, we recommend to use a customized ear mold. Precautions • The use of hearing instruments is only part of hearing rehabilitation; auditory training and lip reading instruction may be required as well. • In most cases, infrequent use of hearing devices does not provide full benefit.
Troubleshooting Guide CAUSE POSSIBLE REMEDY No sound • Not turned on • Low/dead battery • Poor battery contact • Battery upside down • Earmolds/slim tubes/ domes blocked with ear wax • Plugged microphone protector • Turn on • Replace battery • Consult your hearing healthcare professional • Insert battery plus (+) side up • Clean earmolds/domes. See “Cleaning the Earmolds and Domes”. Use cleaning pin to dislodge ear wax in slim tubes. Consult your hearing healthcare professional.
CAUSE POSSIBLE REMEDY Intermittent • Low battery • Dirty battery contact • Replace battery • Consult your hearing healthcare professional Two long beeps • Low battery • Replace battery Whistling • Remove and reinsert carefully • Earmolds/slim tubes/ domes not inserted properly • Hand/clothing near ear • Remove hand/clothing from ear • Poorly fitting earmolds/ • Consult your hearing healthcare professional slim tubes/domes Not clear, distorted • Poorly fitting earmolds/ • Consult your hearing healthcar
CAUSE POSSIBLE REMEDY Earmolds/slim tubes/domes falling out of ear • Consult your hearing healthcare professional • Poorly fitting earmolds/ slim tubes/domes • See “Putting Your Indigo Hearing • Earmolds/slim tubes/ Instruments on Your Ears”. domes not inserted Reinsert carefully.
Warning to Hearing Instrument Dispensers A hearing instrument dispenser should advise a prospective hearing instrument user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing instrument if the hearing instrument dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity o
Important Notice for Prospective Hearing Instrument Users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing instrument. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
availability of a trial-rental or purchase-option program. Many hearing instrument dispensers now offer programs that permit you to wear a hearing instrument for a period of time for a nominal fee after which you may decide if you want to purchase the hearing instrument. Federal law restricts the sale of hearing instruments to those individuals who have obtained a medical evaluation from a licensed physician.
U n i t ro n H e a r i n g D i st r i b u to r s C o r p o r at e O f f i c e / I n t e r n at i o n a l 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada A u st r a l i a Level 2, Norwest Quay, 21 Solent Circuit, Baulkham Hills, NSW, NSW 2153 B e lg i u m Baron de Vironlaan, 60 b-1700 Dilbeek C a n a da 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Ch i n a No.
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