Operation Manual

14
Troubleshooting Guide
SYMPTOM CAUSE POSSIBLE REMEDY
No sound • Not turned on
• Low/dead battery
• Poor battery contact
• Battery upside down
• Hearing devices blocked
with ear wax
Not loud • Low volume
enough
• Low battery
• Hearing devices not
inserted properly
• Change in hearing
• Hearing devices blocked
with ear wax
Intermittent • Low battery
• Dirty battery contact
• Turn on
• Replace battery
• Consult your hearing
healthcare professional
• Insert battery plus (+) side up
• Refer to section “Cleaning your
Breeze Hearing Instruments”.
Consult your hearing
healthcare professional.
• Turn up volume; see your hear-
ing healthcare
professional for models without
a manual volume control, or if
problem persists
• Replace battery
• Reinsert carefully
• Consult your hearing
healthcare professional
• Refer to section “Cleaning your
Breeze Hearing Instruments”.
Consult your hearing
healthcare professional.
• Replace battery
• Consult your hearing
healthcare professional