User Guide

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• uTV is used with a streamer to send sound
from your TV directly to your hearing aids.
The uTV can also transmit sound from
stereo systems, computers and other audio
sources.
For more information on using the uDirect ,
uStream or uTV, please see the user guide for
that accessory. For information on how to get a
streamer or uTV accessory, please contact your
hearing healthcare professional.
Cause Possible remedy
No sound
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing
healthcare professional
Battery upside down Insert battery plus (+) side
up
Custom shells/domes
blocked with ear wax
Clean custom shells/
domes. See “Cleaning
your hearing aids.” Consult
your hearing healthcare
professional
Plugged microphone
opening
Consult your hearing
healthcare professional
Troubleshooting guide