User's Guide Part 1

60
Most probable cause Remedy
The volume of the music is too loud or too quiet. The
volume of phone conversations is not comfortable (too
low or too high)
Different audio sources
have different outputs
Reduce the hearing aid volume
by pressing the
button.
If the sound volume over
the phone (or music) is too
low after this reduction use
the phone volume button to
increase the volume
The caller can hear me but I cannot hear the caller
The call was transferred
to your phone
Make sure the call is
transferred back to uDirect 2
via the phone menu or long
press of (
) button
uDirect 2 is no longer recognized by the phone or other
Bluetooth device to which it was previously paired
2 minutes after no
device was found,
uDirect 2 stops seeking
devices to save power
Switch uDirect 2 OFF, wait until
the red indicator switched off,
then turn device ON again
The devices are too far
away from each other
Bring devices within 1 meter of
each other and try again