User's Manual

16
Troubleshooting Guide
CAUSE POSSIBLE REMEDY
Indicator lights not flashing
Not turned on
Low/dead battery
Poor battery contact
Battery upside down
Indicator lights flashing rapidly
Low battery
Hearing instruments not responding to Smart Control commands
Holding the remote
device too far away
For any problems not listed in the guide, contact your hearing healthcare
professional. If you do not have a hearing healthcare professional, please
contact the nearest office listed on the back page of this booklet.
Turn on
Replace battery
Consult your hearing healthcare professional
Insert battery minus (–) side down
Replace battery
Move the remote device closer to you
You can refer to the troubleshooting table below if you are experiencing
problems with your Smart Control. Please consult your hearing aid guide
to troubleshoot problems with your hearing instruments.