installation & user guide smart alert system ™ Hear your home
1 Thank you for choosing Smart Alert™ System. You’ve made a great choice: Smart Alert System provides you with independence and peace of mind around your home, around the clock – even when you’re sleeping. It’s an all-in-one hearing and alerting system that brings together your household alerts with your hearing solution, so you’ll always be aware of important household signals – phone calls, doorbells, smoke alarms and more.
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3 Getting started Pages 7 to 10 System installation and alerting functions Pages 11 to 26 Hearing instrument functions Pages 27 to 34 Troubleshooting guide Pages 35 to 47
4 Visual guide Doorbell detector System Components | pages 14 to 15 Detects doorbell, transmits signal to remote. Remote then sends an alert to hearing instruments or bed shaker. Telephone detector System Components | pages 16 to 17 Detects incoming calls, transmits signal to remote. Remote then sends an alert to hearing instruments or bed shaker. Smoke detector System Components | pages 18 to 19 Detects smoke, sounds alarm and transmits signal to remote.
5 Nightstand remote charger System Components | pages 20 to 21 Charges remote and works with bed shaker as primary alert when hearing instruments are not in use. Hearing instrument functions Discreet and advanced hearing instrument control at the touch of a button. See pages 27 to 33 for details Bed shaker System Components | page 22 Activated by the remote in nightstand charger.
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7 Getting started Pages 7 to 10 What’s in the box How it works page 8 page 9
8 What’s in the box 1. Smart Alert remote 2. Nightstand remote charger 3. Telephone detector 4. Telephone adaptor 5. Doorbell detector 6. Smoke detector (only with Safety Awareness Package*) 7. Bed shaker 8. Mounting hardware and self-adhesive velcro tape for installation 9. Batteries for detectors, remote, and back-up batteries for charger Your hearing instruments are provided separately and come with their own User Guide. They are an integral part of your Smart Alert System.
9 How it works Smart Alert™ System improves awareness 24 / 7 How it works: • Detectors respond to specific household events and transmit identifying signals to the Smart Alert remote • The corresponding LED icon lights up on the Smart Alert remote indicating which event is detected • Smart Alert remote vibrates When your hearing instruments are in use: • Smart Alert remote sends beep signals to the hearing instruments • Non-urgent alerts (doorbell, telephone) are heard as a double beep.
System installation and alerting functions Pages 11 to 26 Smart Alert™ remote Remote care and cleaning Doorbell detector Telephone detector Smoke detector Nightstand remote charger Bed shaker Customizing your Smart Alert™ System page 12 page 13 page 14 page 16 page 18 page 20 page 22
Smart Alert remote ™ What it does Your Smart Alert remote is the communications hub of your system. It acts as a receiver of signals from the detectors, as well as sends signals to your hearing instruments and activates bed shaker. It, itself, is an alerting device: LED lights and vibration make you aware of a detector going off in the household. In addition to alerting functions, your Smart Alert remote contains many of your hearing instrument functions.
Replacing the battery The battery compartment is located on the back of the remote. This warning will occur every 30 seconds when the battery is approaching end of life. Caring for your remote Caring for batteries • If the remote control will not be used for long periods of time, open the battery compartment and remove the battery. 2. Slide the battery cover. Always discard batteries in a safe and environmentally friendly way. 3. Grasp the old battery with your thumb and index finger and remove.
Doorbell detector 1 2 What it is The Smart Alert doorbell detector detects the sound of your doorbell, and transmits the signal to your remote, which alerts you through the remote’s LED door icon and vibration alerts. The remote also sends beep signals to your hearing instruments or activates your bed shaker (when placed in the nightstand charger). 3 4 5 6 7 Normal Int. Mic 1 Int. Mic 2 Ext. Mic Ext. Mic Legend 1. LED Transmission and battery indicator 4. External microphone socket 7.
What you need to do: insert batteries, test and install A 1. Open the battery cover (5). Insert supplied 9V battery by connecting the battery contacts and close the battery cover. Max 3cm TIP 2. Press the test button (2). LED light on detector (1) will illuminate, as will green doorbell LED icon on remote, which will also vibrate. A beep alert will sound in your hearing instruments. Press acknowledge button on the remote to stop alerts.
Telephone detector 1 2 What it is The Smart Alert telephone detector recognizes incoming calls and transmits a signal to your remote, which alerts you through the remote’s LED telephone icon and vibration. The remote also sends beep signals to your hearing instruments or activates your bed shaker (when placed in the nightstand charger). 3 4 5 6 9 8 Ext. Trigger 7 Legend 1. LED Transmission and battery indicator 4. Signal switch 7. Connection box for interior external trigger 2.
What you need to do: insert battery, connect adaptor, test and install 1. Open the battery cover (8). Connect the telephone cable to the telephone connector (6) and insert the adapter plug in the telephone socket. Insert 9V supplied battery by connecting the battery contacts and close the battery cover. 2. Press the test button (2). LED (1) on the telephone detector will illuminate, as will yellow LED telephone icon on the remote. The remote will also vibrate.
Smoke detector What it is The Smart Alert smoke detector helps detect smoke and fire in the home. It is mounted on the ceiling, just like an ordinary smoke detector. Should it detect smoke or fire, it will sound an alarm, as well as send a signal to your remote. Your remote’s LED smoke icon will illuminate and the remote will vibrate. The remote will send an urgent beep signal to your hearing instruments and activate your bed shaker (when placed in the nightstand charger).
What you need to do: insert battery, test and install 1. Attach mounting bracket (5) then install smoke detector by turning counter-clockwise. Insert 9V battery by connecting the battery contacts. 2. Wait about 10 seconds while the smoke detector carries out a self-test. The self-test is finished when LED (1) flashes once. 3. Extend antenna (2) so that it points down (fully extended outward). Hold down test button (1).
Nightstand remote charger 1 What it is The nightstand remote charger is used to recharge your remote. Place your remote in the charger every night before you go to sleep. This combination will ensure that you continue to receive alerts when you remove your hearing instruments at night. The remote will provide LED icon alerts and will signal the connected bed shaker if any of your Smart Alert detectors should activate during the night. 3 4 5 Legend 1. Retention clip 2.
What you need to do: plug in, activate and connect bed shaker 1. Connect power plug into the charger and then plug charger into an electrical outlet near your bed. 2. Pull tab to activate the 4 NiMH rechargeable batteries found in the bottom of the charger. 3. Connect bed shaker to charger by inserting the supplied bed shaker connector into indicated output on charger (see page 22 for bed shaker detail). 4. Test the bed shaker and back-up battery function by pressing the “Test” button.
Bed shaker What it is The bed shaker is placed between mattress and box spring of your bed. When connected to the nightstand (with remote placed in charger), it provides a motion alert at night if one of your detectors should go off. This helps ensure that you are made aware of important alerts even when you are sleeping and your hearing instruments are not in use.
Additional Bellman & Symfon detectors In addition to the detectors that come with your Smart Alert System, Bellman & Symfon offers a wide variety of alerting products, including baby monitors, which may be added to your Smart Alert System. Talk to your hearing healthcare professional for more information about customizing the system to meet your needs.
Pairing remote with detectors 1. Ensure all of your detectors are set to the same radio key. Remove the back cover from each detector and locate the radio key by referring to the component diagrams in this guide. 2. Choose any combination of up and down for the keys and repeat it identically for all detectors. 3. Put your remote in pairing mode by holding down the acknowledge button for approximately 6 seconds. The green and yellow LED icons will alternately illuminate.
Disabling the magnetic detection on the doorbell detector If the doorbell is mechanical and therefore does not emit an electromagnetic field, the internal electromagnetic coil inside the detector can be disabled using the function switch inside the battery compartment. The function switch #1 controls the electromagnetic sensor. It can be set so that only audio doorbell signals can be detected. This is useful if an electromagnetic field from an inductive loop system or transformer, etc.
Hearing instrument functions Visual guide Turning remote on and off Hearing instrument selection and adjustment Scroll wheel, volume control and program change Buttons and accessories Hearing instrument functions Pages 27 to 34 page 28 page 29 page 30 page 31 page 31 page 32
Hearing instrument functions In addition to your alerting functions, your Smart Alert remote includes controls for your hearing instruments. It allows you to manage their performance in any situation, to best suit your listening needs. While your hearing instruments do adjust automatically, you may find in some circumstances that your personal adjustments further improve your listening experience.
Visual guide 3 4 2 Legend 6 7 8 5 9 10 1 1 On-off switch 2 Left-both-right switch 3 Left (blue) indicator light 4 Right (red) indicator light 5 Clarity / Comfort scroll wheel 6 Volume control buttons 7 Home button 8 Program change button 9 LearnNow™ button 10 Battery compartment
Turning your remote on and off Your remote has an on-off switch (or travel lock) on the left side of the device. This does not effect alerting functions. To turn the remote on, slide the switch into the on or unlocked position . AAA To turn the remote off, slide the switch into the off position . . Sliding the switch to the off position will avoid sending unintentional commands to your hearing instruments (while the remote is in your handbag or pocket, for example).
Selecting which hearing instrument to adjust At the top of the remote, there is a leftboth-right switch. This switch allows you to select the hearing instruments you want to adjust. Slide the switch to the left position to adjust your left hearing instrument only. The left (blue) indicator light will flash to indicate your left hearing instrument is being adjusted. Slide the switch to the right position to adjust your right hearing instrument only.
LearnNow™ button Home button The learnNow button teaches your hearing instruments the volume and smartFocus settings you prefer in different listening environments. When you press the learnNow button, your remote sends a command to your hearing instruments to change the pre-programmed volume and smartFocus settings to your new preferred settings.
Accessories Your remote can be used with a lanyard so that you can carry the device around your neck or wrist. It also comes with a beltclip.
Smart Alert™ remote – alerting functions Smart Alert™ remote – hearing functions Doorbell detector Telephone detector Bed shaker Smoke detector Warnings Declarations Troubleshooting guide Pages 35 to 47 page 36 page 37 page 37 page 39 page 40 page 40 page 42 page 43
Smart Alert™ remote – alerting functions PROBLEM Indicator lights on Smart Alert remote not flashing • Not turned on • Low/dead battery • Poor battery contact • Battery upside down Indicator lights flashing rapidly • Low battery Hearing instruments not responding to Smart Alert remote commands • Holding the remote too far away from hearing instruments • Only one side responds to Smart Alert remote The remote does not charge when it is in the charger • The remote is not placed correctly in the charger Not
PROBLEM POSSIBLE SOLUTIONS Indicator lights on Smart Alert remote not flashing • Not turned on • Turn on (travel lock) • Low/dead battery • Recharge battery in charging station • Poor battery contact • Consult your hearing healthcare professional • Battery upside down • Insert battery minus (–) side down Indicator lights flashing rapidly • Low battery • Recharge battery Hearing instruments not responding to remote commands • Holding the remote device too far away • Move remote device closer to
Doorbell detector PROBLEM POSSIBLE SOLUTIONS The LED light on door detector lights up yellow when the doorbell detector is activated • Low battery • Replace battery. Only use 9V alkaline 6LR61 or a lithium 6F22 type battery.
Telephone detector PROBLEM POSSIBLE SOLUTIONS Nothing happens when the telephone detector is activated with the test button • Low battery • Replace battery. Only use 9V alkaline 6LR61 or lithium 6F22 type battery. • The remote is not paired with the detector. Follow the instructions to pair. The LED lights up yellow when the telephone detector is activated • Low battery • Replace battery. Only use 9V alkaline 6LR61 or lithium 6F22 type battery.
Bed shaker PROBLEM POSSIBLE SOLUTIONS The bed shaker does not vibrate when a detector is triggered • Remote is not placed in charger • Check that bed shaker is correctly connected to charger and remote is correctly inserted in charger. Check that both lights are illuminated on charger. • Bed shaker is not connected properly to charger • Ensure charger is connected to power supply and working properly.
TIP When any of your non-urgent detectors are activated, the LED on the detector will illuminate in green, indicating the battery is in good condition. If the LED illuminates in yellow, the detector’s battery is low and should be changed. On the smoke detector, the red LED light will flash approximately one time per minute when the battery is fully functional. Should the battery become low, the smoke detector will sound an advisory signal about once per minute.
Warnings Smart Alert remote should only be used as directed by your hearing healthcare professional. Smart Alert remote uses a low-power, digitally coded inductive transmission to communicate to your hearing instruments. Although unlikely, interference with medical devices such as pacemakers is possible. Interference should not occur with normal use, holding the remote comfortably in the hand, 4 inches (10 cm) or more from the body.
Declaration of Conformity Labeling Hereby, Unitron declares that Smart Alert System is in compliance with the essential requirements and other relevant provisions of Directive 93/42/EEC. To obtain a copy of the Declaration of Conformity, please contact your local representative from the list of Unitron Distributors. This device complies with part 15 of the FCC rules and with RSS 210 of Industry Canada.
Guidance and manufacturer’s declaration – electromagnetic emissions The Model Smart Alert remote is intended for use in the electromagnetic environment specified below. The customer or the user of the Model Smart Alert remote should assure that it is used in such an environment. Emission test Compliance Electromagnetic environment – guidance RF emissions Group 2 The Model Smart Alert remote must emit electromagnetic energy in order to perform its intended function.
Guidance and manufacturer’s declaration – electromagnetic immunity The Model Smart Alert remote is intended for use in the electromagnetic environment specified below. The customer or the user of the Model Smart Alert remote should assure that it is used in such an environment. Immunity test IEC 60601 test level Compliance level Electromagnetic environment – guidance Electrostatic discharge (ESD) ±8 kV air ±8 kV air Floors should be wood, concrete or ceramic tile.
Guidance and manufacturer’s declaration – electromagnetic immunity The Model Smart Alert System is intended for use in the electromagnetic environment specified below. The customer or the user of the Model Smart Alert remote should assure that it is used in such an environment.
Recommended separation distances between portable and mobile RF communications equipment and the Model Smart Alert™ System The Model Smart Alert remote is intended for use in an electromagnetic environment in which radiated RF Disturbances are controlled.
Your Smart Alert™ System The Smart Alert remote is a MEDICAL ELECTRICAL EQUIPMENT and needs special precautions regarding EMC and needs to be put in service according to the EMC information provided. Portable and mobile RF communications equipment can affect MEDICAL ELECTRICAL EQUIPMENT! Warning: The Smart Alert remote should not be used adjacent to or stacked with other equipment. If adjacent or stacked use is necessary, the Smart Alert remote should be observed to verify normal operation.
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Distributor smart alert system ™ Hear your home powered by At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. www.unitron.
