Ziel™ BTE Guide
Table of Contents Your Ziel™ Hearing Instruments.....................................1 Overview of your Ziel™ BTE ...........................................2 Features of your Ziel™ Hearing Instrument ...................3 Putting your Hearing Instruments on your Ears .............4 Turning your Hearing Instruments On and Off ..............5 Battery Information.........................................................6 Operating Instructions....................................................
Your Ziel™ Hearing Instruments Hearing Healthcare Professional: _______________________ __________________________________________________ Telephone: _________________________________________ Model: ____________________________________________ Serial Number:______________________________________ Replacement Batteries: Size 13 Size 675 Warranty: __________________________________________ Date of Purchase: ___________________________________ 1
Overview of your Ziel™ BTE Refer to the table of contents for a complete listing of the topics covered in this guide. Use the diagram below to identify some of the components on your Ziel hearing instruments.
Features of your Ziel™ Hearing Instrument Ziel digital hearing instruments come equipped with the following features: • Feedback manager • Noise reduction • Manual digital volume control It may take some time for you to fully adjust to your new hearing instruments. In the beginning, do not feel as though you need to wear them for longer than is comfortable. Depending on your previous experience with hearing instruments, increase wearing time gradually until you have fully adjusted to them.
Putting your Hearing Instruments on your Ears Your BTE hearing instrument may be color-coded red for your right ear and blue for your left ear. This color indicator is located on the bottom of the battery door with a small colored dot. 1. Hold the ear mold between your thumb and index finger. The opening should be pointing in towards your ear canal with the BTE resting upwards over the top of your ear. Carefully insert the earmold in your ear. You may need to twist it slightly clockwise.
Turning your Hearing Instruments On and Off Your hearing instruments have a three-position battery door that acts as an off/on switch and that allows access to the battery compartment. ON: To turn the hearing instrument on, close the battery door fully. Note: Your hearing instrument has a start up delay of approximately 9 seconds. OFF: To turn the hearing instrument off, partially open the battery door. This position allows excess moisture to vent away from the battery compartment.
Battery Information To replace the hearing instrument battery, fully open the battery door for access to the battery compartment. Low Battery Warning When you hear two long beeps, your hearing instruments are warning you that their batteries are low. After the first warning, you may experience some reduction in sound quality. This is normal and can be remedied by inserting fresh batteries in the hearing instruments. Replacing the Battery 1. Gently swing out the battery door with your fingernail. 2.
edge of the battery door. This will ensure that the battery door closes properly. Note: If the battery is inserted incorrectly, the door will not close. 4. Close the battery door. Tamperproof Battery Compartment Your hearing instrument may have a tamperproof battery compartment. 1. Unlock the tamperproof battery compartment by pulling the white lever with your fingernail and lift the lever up to release the battery. Remove the battery. 2.
Caring for Batteries • Always discard batteries in a safe and environmentally friendly way. • To prolong battery life, remember to turn your hearing devices off when not in use. • Remove the batteries and keep the battery door open while hearing devices are not in use. This will allow internal moisture to evaporate. Operating Instructions Your Ziel hearing instruments may come equipped with a function button allowing you to switch between the available Microphone, Telecoil and DAI programs.
Replacing the Microphone Protectors Your Ziel hearing instruments have a shield to protect the microphones from dirt and debris. Debris on the microphone protector reduces the sound quality of the instrument. You should have the microphone protectors replaced by your hearing healthcare professional at least every three months to ensure optimal sound quality. Caring for your Hearing Instruments • Open the battery door when not in use. • Always remove your hearing instruments when using hair care products.
• Regular use of a dehumidifier, such as a Dri-Aid kit, can help prevent corrosion and prolong the life of your hearing instruments. • Do not drop your hearing instruments or knock them against hard surfaces. Cleaning your Hearing Instruments Ear wax is natural and common. Ensuring your hearing instruments are free of ear wax is an important step in your daily cleaning and maintenance routine. • You can wipe you hearing instruments using a soft cloth.
earmolds become plugged, clear the opening with a wax loop or pipe cleaner. If your physician prescribes eardrops, clean any moisture that may get into the earmolds or tubing to prevent plugging. If the earmolds require further cleaning, disconnect the plastic tube from the hook of the hearing devices. Wash only the earmolds in warm water with a mild soap. Rinse them with cool water and allow them to dry overnight.
Assistive Listening Devices Listening in Public Places Ziel+’s telecoil can also help you listen in public places equipped with telecoil compatible assistive listening devices such as a loop system. If your hearing instruments do not operate when the telecoil is on, the loop system may not be operating or you may be in a “dead” spot. Try positioning yourself in a different part of the looped area or return your hearing instruments to the microphone position and sit as close to the speaker as possible.
FM and Infrared Systems Some FM systems consist of a teleloop worn around the neck, which is connected to the FM receiver worn on a belt or in a shirt pocket. To listen through the FM system, select the Telecoil program and turn on the FM receiver. To keep the signal clear, you may need to adjust the volume control on your hearing instruments as well as on the FM receiver. With some infrared systems you may need to remove your hearing instruments and wear the system’s headset receiver.
Warnings Hearing devices should only be used as directed by your physician or hearing healthcare professional. Hearing devices will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Do not use your hearing instruments in explosion hazard areas. Allergic reactions to hearing instruments are unlikely.
with your hearing healthcare professional to ensure the maximum output of your hearing instruments is suitable for your particular hearing loss. Battery Warnings Never leave hearing instruments or batteries where small children and pets can reach them. Never put hearing devices or batteries in your mouth. If a hearing device or battery is swallowed, call a physician immediately.
Switch your hearing instruments to another program, turn your head in a different direction or locate the cell phone and move away from it. Labeling The serial number and year of manufacture are located inside the battery compartment.
Troubleshooting Guide CAUSE POSSIBLE REMEDY No sound • Not turned on • Low/dead battery • Poor battery contact • Battery upside down • Earmolds blocked with ear wax • Plugged microphone protector • Turn on • Replace battery • Consult your hearing healthcare professional • Insert battery plus (+) side up • Clean earmolds. See “Cleaning your Hearing Instruments”. Consult your hearing healthcare professional.
CAUSE POSSIBLE REMEDY Two long beeps • Low battery • Replace battery Whistling • Earmolds not inserted properly • Hand/clothing near ear • Poorly fitting earmolds • Remove and reinsert carefully • Remove hand/clothing from ear • Consult your hearing healthcare professional Not clear, distorted • Poorly fitting earmolds • Earmolds blocked with ear wax • Low battery • Plugged microphone protector • Consult your hearing healthcare professional • Clean earmolds. See “Cleaning your Hearing Instruments”.
CAUSE POSSIBLE REMEDY Weak on the telephone • Telephone not positioned properly • Hearing device requires adjustment • Move telephone receiver around ear for clearer signal. See “Using the Telephone”. • Consult your hearing healthcare professional For any problems not listed in the guide, contact your hearing healthcare professional. If you do not have a hearing healthcare professional, please contact the nearest office listed on the back page of this booklet.
Warning to Hearing Instrument Dispensers (to comply with the U.S.
instrument user. [This provision is required only for those hearing instruments with a maximum sound pressure capability greater than 132 decibels (dB).] Important Notice for Prospective Hearing Instrument Users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing instrument.
enable the audiologist or dispenser to select and fit a hearing instrument to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing instrument dispensers now offer programs that permit you to wear a hearing instrument for a period of time for a nominal fee after which you may decide if you want to purchase the hearing instrument.
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