Instruction Manual

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Wash Select II Operations Manual

With WashPay Integration

Unitec

www.StartwithUnitec.com

Summary of content (125 pages)

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Wash Select II Operations Manual With WashPay Integration Unitec www.StartwithUnitec.
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W A S H S E L E C T I I WASH SELECT II WITH WASHPAY INTEGRATION OPERATIONS MANUAL SOFTWARE VERSION 6.10 This manual provides comprehensive operational procedures for the Wash Select II. In this manual, we will discuss the setup, operation and maintenance of the Wash Select II. If further assistance is needed, please contact the distributor from which the product was purchased.
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W A S H S E L E C T I I Document Revision History Software Version Release Date Changes Made 6.10 12/2012 Added support to charge tax on credit sakes through WashPay system, added changes for Remote Code logic and code entry, bug fixes 6.02 3/2012 Added Canadian support, added support for fundraisers, monetary-based fleet accounts in WashPay, added support for upgrades for product-based accounts in Washpay, bug fixes 6.
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W A S H [ T H I S Document Number: Document Title: P A G E I N T E N T I O N A L L Y WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T Table of Contents 1 2 System Overview ............................................................................................................................1 1.1 Introduction to the Wash Select II with WashPay Integration................................................1 1.2 Wash Select II Function Changes with WashPay Integration ...............................................1 1.3 Setup and Operate Modes.....................................................................
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W A S H S E L E C T 2.5.5 Wash Handshaking ....................................................................................................................16 2.5.6 Wash Fault .................................................................................................................................17 2.5.7 OOS Timer .................................................................................................................................17 2.5.8 Tunnel Wash Settings .................
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W A S H 3 2.13.3 Set Bay Address ......................................................................................................................34 2.13.4 Convey Accounting ..................................................................................................................35 Daily Operations ...........................................................................................................................37 3.1 Reporting Menu ...............................................
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W A S H S E L E C T 4.5.8 Erasing IDX Programming .........................................................................................................65 4.5.9 The Token Bucket ......................................................................................................................65 4.5.10 Cleaning and General Maintenance.........................................................................................66 4.5.11 System Settings Affecting IDX Coin Acceptor Operations ........
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W A S H S E L E C T Index of Figures Figure 1. Setup/Operate Toggle Switch Location ............................................................................ 2 Figure 2. Alternate Keypad Functions............................................................................................ 19 Figure 3. Blue Service Button Location.......................................................................................... 32 Figure 4. Wash Select II Internal Component Locations .............................
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W A S H S E L E C T Index of Tables Table 1. Country Codes ................................................................................................................. 24 Table 2. Programming Pass Codes/Cards .................................................................................... 29 Table 3. Mars Coupon ID Codes ................................................................................................... 31 Table 4. Wash Select II-POS40000 Wiring....................................
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W A S H S E L E C T Wash Select II Menu Tree Version 6.
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W A S H [ T H I S Document Number: Document Title: P A G E I N T E N T I O N A L L Y WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T I I 1 System Overview 1.1 Introduction to the Wash Select II with WashPay Integration The Wash Select II is a self-serve unattended automatic car wash entry system designed specifically for the self-serve car wash market. The Wash Select II accepts various forms of payment, interacts with customers at the car wash entrance, and arms the car wash.
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W A S H S E L E C T I I Code entry for fleet accounts will require pressing the (*) key, unless the code is 5 digits or longer. In this case, the code will automatically be accepted after 4 seconds. In cases where the Wash Select II is connected to a POS4000, codes will be verified by the POS4000 first, then the WashPay server. 1.3 Setup and Operate Modes The Wash Select II functions in two different modes: Setup and Operate.
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W A S H S E L E C T I I selected their wash package, they are prompted to begin the wash by either driving forward, or by pressing the start button and following the wash bay instructions. Within these basic parameters, there are many options available for you to program to customize your individual customer’s wash experience. 1.5 Wash Select II Features The Wash Select II car wash entry system provides the features you need in order to most fully profit from your car wash. 1.5.
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W A S H S E L E C T • Multi-use Codes - The multi-use codes feature, also known as "bundled wash" and similar to a fleet account, is used to sell a number of uses of a particular wash at a preset price. The customer gets a single code for these uses. The price, the number of uses, the type of wash in the package, and the feature number representing this package are preset in a "template".
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W A S H S E L E C T • Multi-Unit Fleet – The Wash Select II multi-unit fleet upgrade feature enables the sharing of fleet accounts generated at a Master unit for use at any bay in your system, including the Master. This option does not require, and is not compatible with the POS4000 option. • POS4000 – This separate unit produced by Unitec provides the ability to sell and share codes from a C-Store.
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W A S H [ T H I S Document Number: Document Title: P A G E I N T E N T I O N A L L Y WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T I I 2 Initial Setup The Wash Select II configuration menus provide the ability to customize your unit to interface with your site-specific options, wash equipment, and marketing plans. The following sections provide configuration procedures for each of the available menu functions.
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W A S H S E L E C T I I 2.1 Credit System The Credit system manages credit transactions. These include all major credit cards and the Mercury Gift Card. Credit system options are configured using the Credit System menu.
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W A S H S E L E C T I I Current Date: 02/14/2010 Current Time: 10:05AM Transactions in history: 1 --------------------------INDEX NUMBER: 0 STATUS:REG. SALE CAPTURED ACNT#:XXXXXXXXXXXX0736 CARD: Visa TIME:15:21 DATE:02/11/10 WASH: 4 AMOUNT:$ 8.00 REFERENCE:011109 RESP CODE: 200 (APPROVED) --------------------------CAPTURED CREDIT SALES: AX-AMEX 0 $0.00 VI-VISA 1 $8.00 MC-MASTERCARD 0 $0.00 DS-DISCOVER 0 $0.00 VC-SHEETZ Z 0 $0.00 DC-DINERS/CART 0 $0.00 JC-JCB 0 $0.00 DB-DEBIT 0 $0.00 VF-VISA FLEET 0 $0.
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W A S H DB-DEBIT VF-VISA FLEET MF-MC FLEET WF-WRIGHT EXP PL-SHEETZ ADV YF-VOYAGER FF-FLEET ONE FC-FLEETCOR OTHER Note: 0 0 0 0 0 0 0 0 0 S E L E C T I I $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 The credit cards types in the Captured Credit Sale section shown in the samples are for Credit Mode 5. In other Credit Modes, only Amex, Visa, MC, Discover and Other are shown. 2.1.5 Clearing the Transaction History This function will clear all information in the “Credit Transaction History”.
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W A S H S E L E C T I I 2.1.8 Merchant ID The Merchant ID will be entered during setup of the WashPay site server. For further instructions, please see the Sierra Management Application Programming Manual at www.StartwithUnitec.com. 2.1.9 POS Auth Timeout This setting allows you to decide how much time to allow the POS authorization device to give the final authorization needed to arm the wash in a POS auth transaction. Under normal operating conditions, the default setting should be used.
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W A S H S E L E C T I I 3. Enter the amount of tax in percent form (0.00%) and press the (*) key to enter. 2.2 Wash and Option Names and Prices The wash names and prices and added services (options) are programmed in the WashPay server. For further instructions, see the Sierra Management Application Programming Manual at www.StartwithUnitec.com 2.3 Speech Menu The functions in this menu will allow you to configure and test the optional speech module card.
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W A S H S E L E C T I I 2.3.3 Set Greeting Start Delay This function is used to set the amount of time that the Wash Select II will wait to activate the greeting message after the Proximity sensor detects the presence of a vehicle. This delay is usually set to give the customer enough time to roll down the window once they have stopped in front of the Wash Select II. This time may be set between 0 and 10 seconds. The system default setting is three seconds.
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W A S H S E L E C T I I 2.4 Text Messages Menu Text messages are different messages that appear within the Wash Select II system such as receipt messages and the second line of the wash display. Text messages need to be programmed into the WashPay server. For further instructions, please see the Sierra Management Application Programming Manual at www.startwithunitec.com. 2.5 Wash Interface Menu Most car wash manufacturers support the Wash Select II default settings.
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W A S H S E L E C T I I Yes/Latched – Relays are turned on when the arming signal is sent to the car wash. These relays stay on until the customer purchases an upgrade (provided upgrades are enabled) or the wash becomes “In Use”. No/Pulsed – Relays are turned on for a two second pulse when the arming signal is sent to the car wash. These relays will not be re-activated unless an upgrade is purchased (provided upgrades are enabled). Use the steps below to assist you when enabling this feature. 1.
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W A S H S E L E C T I I Wash 3: Relay 3 only Wash 4: Relay 4 only Default relay patterns will be shown on the configuration report as follows. Wash Relays (1-8) Wash 4 name 4 Wash 3 name 3 Wash 2 name 2 Wash 1 name 1 2.5.4 Enable Automatic Out-Of-Service Detection If the car wash goes down, the Wash Select II can be informed to let customers know that the wash is down. The Wash Select II supports the detection of an Out-of-Service condition on the Wash-in-Use input.
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W A S H S E L E C T I I reactivated. When using the “Cycle Complete” mode, “Upgrades” will be disabled and “Forced Selection” will be enabled. If your car wash supports the “Wash-InUse” method, you should not use the “Cycle Complete”. Note: The Wash Select II supports a 24V – 120V AC or DC “Wash-In-Use signal. No internal changes need be made for either voltage. The following steps will assist you in configuring “Wash Handshaking” 1. Place the WSII in Setup mode.
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W A S H Note: S E L E C T I I This feature may require hardware changes. If after it has been enabled, you find it does not work, refer to the Wash Select II Installations Manual for wiring instructions. 1. Place the WSII in Setup mode. Scroll to: Wash Interface (*) OOS Timer (*) 2. You will be prompted to enter the Delay before OOS. This may be set anywhere between 1 – 300 seconds (5 minutes). Default: 60 seconds 2.5.
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W A S H S E L E C T I I 2. Press the (1) button for “YES” or the (3) button for “NO”, and then press the (*) key. 3. If you selected to enable combo mode, you will be prompted to enter which wash types (1-4) will be selectable by the customer. Enter (1) “YES” or (3) “NO” for each prompt that pops up. 4. You are next prompted to enter the default wash if no selection.
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W A S H S E L E C T I I The Optioning feature is highly configurable and a separate menu is provided with all the associated commands. This menu is located under the existing Wash Interface menu. In addition, a new command under the Credit Menu called “Split Tender” (See Section 2.3.19) controls whether a credit card can be used to purchase an option. To enable Optioning: 1. Place the WSII in Setup mode. Scroll to: Wash Interface (*) Optioning (*) 2.
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W A S H S E L E C T I I • Code Expiration: number of days a code is good after purchase from1 to 60 days. Default=14 • Daily Code limit: maximum number of codes can be issued per day from 10 to190. Default = 100 • Security Code: used to decrypt the wash code and is up to 7 digits. Using default value or simple numbers like “1234567” or “3333333” is discouraged. Note: After completing the items, the settings are printed out. Keep printout as the same settings are entered into the POS4000(s).
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W A S H S E L E C T I I 2.6.1 Customer Stacking This feature allows you to enable or disable the ability for the Wash Select II to interact with a customer in front of it while the wash is in use. ENABLED – When this feature is enabled, it allows the Wash Select II to interact with a customer at the coin box while another customer is using the wash.
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W A S H S E L E C T I I 2.6.3 Allow Upgrades The Allow Upgrades feature is disabled when integrated with WashPay. 2.6.4 Enabling and Setting Automatic Selection Timer This setting is disabled by default, but if enabled it will allow the Wash Select II to make a wash selection if the customer has not done so within a specified time. This helps compensate for a customer that deposits cash, but drives into the wash without making a wash selection.
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W A S H S E L E C T I I 2.8 Cash and Tokens Menu This menu contains functions that affect the acceptance and/or dispensing of cash and tokens. 2.8.1 Country Code The country code affects the assignment of coin and bill values for each coin and bill input, as well as which coin input is used for tokens. The Wash Select II software will support these countries; however, hardware changes are required for the cash components to work for different countries. Table 1.
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W A S H S E L E C T I I 1. Place the WSII in Setup mode. Scroll to: Cash & Tokens (*) Dispense Mode (*) 2. Enter the dispense mode of your choice (0-2), and then press the (*) key. Default: Dispense Mode 1 2.8.3 Configure Dispensed Coin Value This function allows you to configure the value of the coin that is dispensed (given as change). If you wish to dispense the $1 coin, you must first modify the hopper to allow for the larger coin.
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W A S H S E L E C T I I further instructions, please refer to the Sierra Management Application Programming Manual at www.StartwithUnitec.com 2.9.3 Assigning a Service Phone Number A service phone number is printed on a customer overpayment ticket (issued when change has failed to dispense). This allows the customer to call the site operator for a credit. This phone number may be entered in 7, 10, or 11-digit numeric format. Follow the steps below to program a service phone number. 1.
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W A S H 2.9.6.1 S E L E C T I I Receipt Bar Codes You can program a specific bar code for each wash package to be printed on each receipt. This allows the attendant to scan the bar code to activate the appropriate wash. Bar codes can be 1-99999999. To print Bar Codes: 1. Place the WSII in Setup mode. Scroll to: Misc Setup (*) Receipt Bar Codes (*) 2. Press the (1) button to enable bar codes. 3. When you enable bar codes, you will be prompted to “Enter Wash 1 Bar Code.
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W A S H • 2.11.1 S E L E C T I I Optioning Setup (Allows you to enable/disable optioning and change optioning settings.) Using PassCodes/Cards Using PassCode/cards to help manage fleet accounts is a powerful and timesaving feature. If you want to quickly manage fleet accounts or you wish to offer promotional fleet accounts, you can program a PassCode or PassCard to help you manage it. But using PassCard and PassCodes for Fleet accounts are not their only use.
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W A S H S E L E C T I I Table 2. Programming Pass Codes/Cards PASS CODE PASS CARD 1. Press the (1) key for code. 2. Enter the code number, and then press the (*) key to enter. (The code must be at least four digits long and end with a zero.) 3. Using the (3) key to scroll, scroll forward until you find the menu option you are programming the code to access. 4.
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W A S H S E L E C T I I 2.12 VIP Wash Coupons VIP Wash Coupons are a form of paper token for use in marketing your wash. You may distribute them just like tokens. Like cash, they are used by inserting them into the bill validator. VIP Wash Coupons must be purchased according to the manufacturer of your bill validator. You cannot use one manufacturer’s coupons on another manufacturer’s bill validator. 2.12.
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W A S H 2.12.2.1 S E L E C T I I Enabling/Disabling Mars (MEI) Coupons This feature allows you to configure the Wash Select II to accept and credit predetermined washes or dollar amounts, or to reject specific coupons entered into the bill validator. Each coupon will be labeled M1-M6 and has a specific ID Code that must be programmed into the Wash Select. The Serial Number is printed on each of the coupons, but you must refer to the following table for the respective ID Codes. Table 3.
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W A S H S E L E C T Enable Coupon 1. Press the blue service button directly on the back of the bill feed opening, below Bl ue Se rv ice Bu tto n Top of Bill Stacker the bill stacker. Figure 3. Blue Service Button Location 2. The Bezel Lights on the bill acceptor opening will start blinking. 3. Feed the coupon you want to be enabled. 4. The coupon will be drawn into the bill validator, and then will be ejected. 5. The flash code LED (see Section 4.3.1.
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W A S H S E L E C T I I 2.13 POS4000 Link The POS4000 Link menu allows the Wash Select II to be configured to interface with a POS4000. In addition, it provides the activation of the Multi-Unit Fleet option. Once the Wash Select II is properly configured, codes can be sold at one or more POS4000 units to be used at the Wash Select II. Configuring of these settings is also necessary for units that are equipped for authorization through the POS network. In this case, set the interface mode to ‘1’.
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W A S H 2.13.1 S E L E C T I I Interface Mode The interface mode configures the Wash Select II to listen and respond to POS4000 messages or to enable the Multi-Unit link. Once this mode is enabled, the Wash Select II will respond to messages sent by the POS4000 or a master Wash Select II Unit. It will also allow codes purchased at the master POS4000 or a master Wash Select II unit to be used at a secondary Wash Select II at your site.
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W A S H 3 4 4 5 S E L E C T I I To set the bay address, follow the steps below. 1. Place the WSII in Setup mode. Scroll to: POS4000 Link (*) Set Bay Address (*) 2. Enter the “Bay Address” of the unit you are configuring, and then press the (*) key. 2.13.3.2 Set Multi-Unit Fleet Bay Address The Wash Select II multi-unit function is not applicable when interfacing with the WashPay server. The WashPay server tracks activity on all units. 2.13.
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W A S H [ T H I S Document Number: Document Title: P A G E I N T E N T I O N A L Y WS21002 WSII Operations Manual ver 5.
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W A S H S E L E C T I I 3 Daily Operations Once the WSII is setup, the only functions needed on a day-to-day basis are reporting, fleet account management and reporting, cash reconciliation, and diagnostics. 3.1 Reporting Menu The Reporting menu allows you to access, view, and print (if the thermal printer option has been purchased) system reports from the Wash Select II. 3.1.1 Configuration Report The configuration report shows the most up to date configuration of the system.
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W A S H S E L E C T I I 1. Place the WSII in Setup Mode. Scroll to: Reporting (*) Clear Accounting (*) 2. Press the (1) key for YES or the (3) key for NO. 3.2 Fleet Accounts and Coupons Menu Fleet Accounts are setup in the WashPay server. For further instructions, please see the Sierra Management Application Programming Manual at www.StartwithUnitec.com. 3.
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W A S H S E L E C T I I Upon completion of the withdrawal, the WSII printer will issue a receipt listing the amounts added and updated cash balances. The transaction is also recorded in the WashPay server. 3.4 Diagnostics Menu The Diagnostics menu contains diagnostics functions that are used for troubleshooting and testing the Wash Select II system components. 3.4.1 Testing Output Relays In this sub-menu, you may turn each of the Wash Select II outputs on or off. To test the output relays: 1.
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W A S H Note: S E L E C T I I Disconnect the Wash Select II unit from the car wash equipment prior to running this function. Running this function while connected to a car wash will produce inaccurate results. Place the WSII in Setup mode. Scroll to: Diagnostics (*) Cycle Outputs (*)and cycling will begin Each output will turn on for one second, and then proceed to the next output. All outputs will be turned off at the beginning of the test and again upon test completion.
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W A S H S E L E C T I I Table 7. Bill/Coin Inputs Input Pulse Input $1 bill credit pulse Bill Input 0 Note: VIP wash coupons will pulse as follows: 12 pulses: coupon 1 13 pulses: coupon 2 14 pulses: coupon 3. The Wash Select II recognizes these pulses as VIP coupons.
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W A S H S E L E C T I I Follow the steps below to test the magnetic stripe tracks: 1. Place the WSII in Setup mode. Scroll to: Diagnostics (*) Test Card Reader (*) Check Tracks (*) 2. Insert any type of card; you should be prompted to “Remove Card”. If you do not see the “Remove Card” prompt, your card reader may be dirty (use a card cleaner) or defective. 3. Remove the card. The main display should show you the status of each of the tracks. The track data will appear in the displays below.
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W A S H S E L E C T I I Below you will see a sample of the printer test printout. The text will be printed four times. Abcdefghijklmnopqrst uvwxyzABCDEFGHIJKLMN OPQRSTUVWXYZ12345678 90!@#$%^&*()+|,./>< For an explanation of printer error codes refer to the following table. Table 8. Printer Error Codes Error Message Possible Reasons Receipt Printer not enabled Printer feature is not enabled. Enable printer in Misc Setup Menu.
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W A S H S E L E C T I I 3.4.9 Testing the Buttons This function will allow you to test the four wash buttons and the change button. The following steps will assist in testing the buttons. 1. Place the WSII in Setup mode. Scroll to: Diagnostics (*) Test Buttons (*) 2. Press each button one at a time. As you press each button, the main display should show the wash number that each button corresponds to (1-4) and a “C” when the change button is pressed. 3.4.10 Test Exp.
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W A S H S E L E C T I I 4 Component Operation & Maintenance This Section contains instructions for component operations and maintenance. Routine maintenance tasks must be performed regularly to ensure that your Wash Select II continues to operate at maximum efficiency. 4.1 Component Locations The following line drawing provides a general overview of where the Wash Select II primary components are located.
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W A S H S E L E C T I I 4.2 Software Updates To upgrade the WSII software, perform the following procedures: 1. Remove the existing EPROM located at connection U58 on the CPU board (see Figure 5) by inserting a small flat-blade screwdriver between the EPROM and the socket and prying it off. Be careful not to damage the socket or the circuit board. Figure 5. Locating the EPROM and Reset System Memory Button Caution: Take care not to damage any pins when removing or installing chips. 2.
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W A S H S E L E C T I I 3. The notched end of the chip goes up. There is a silk-screened image on the CPU board you can use to line up the notch correctly. This image is labeled EPROM. 4. Push the EPROM chip in gently. Do not force it, as you may cause damage to the chip or the CPU board. 5. Press the Reset System Memory button. Once the button is pressed, the system will ask if you’d like to clear all memory or keep accounts. Press 1 to reset all memory, or press 2 to reset all but the fleet accounts.
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W A S H S E L E C T Figure 6. Mars Bill Validator/Stacker Figure 7. Mars Bill Validator—Top View Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H 4.3.1.2 S E L E C T I I Replacing the Stacker To replace the stacker, perform the following steps: 1. Position the stacker behind the Mars Bill Validator with the hinged doors on the side, and the back of the stacker facing away from you. 1. Place the stacker against the bill validator. 2. Align the tabs on the bill stacker just above the guide slots on the bill validator. 3. Slide the stacker tabs into the guide slots, and then down until it is fully seated, as shown in Figure 8. Figure 8.
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W A S H S E L E C T I I Figure 9. Mars Flash Code LED The LED will repeat a specific number of flashes. Each number of flashes corresponds to a specific problem. Table 9 lists the meaning of each set of flashes. Many of these problems may be easily corrected without the need for technical assistance. Table 9.
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W A S H # Flashes LED off 4.3.1.4 II S E L E C T I I Diagnostic Code Description Power off Removing the Mars Bill Validator From the WASH SELECT Perform the following steps to remove the Mars Bill Validator. 1. Unlock and open the door of the WASH SELECT II. 2. Power off the WASH SELECT II. 3. Hold the Bill Validator at the top. 4. Remove the two Phillips head screws on the left side of the Bill Validator faceplate. 5.
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W A S H S E L E C T Silver Rod Figure 10. Mars with Lower Housing Figure 11. Mars with Lower Housing Removed Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H 4.3.1.6 S E L E C T I I Cleaning and General Maintenance The AE2600 series will not need cleaning as often as magnetic sensing bill validators. If cleaning is required, use a soft cloth moistened with mild, non-abrasive detergent. 4.3.1.7 Programming the Mars Bill Validator The Mars Bill Validator allows programming for a maximum-security setting, as well as a setting for a specified direction that a bill can be inserted.
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W A S H Switch ON OFF S E L E C T I I Default 1&2 1 & 2 both ON = 1 ON, 2 OFF = 1 OFF, 2 ON = (switches work in combination) 4-way bill acceptance 1-way bill acceptance 2-way bill acceptance 1 OFF, 2 ON = 2-way bill acceptance 3 High Acceptance High Security OFF 4 Reject $2 Accept $2 OFF (Should ALWAYS be ON) (Should OFF) 5 Reject $20* Accept $20 ON 6 Always Enable Harness Enable ON 7 4 Pulse per Dollar 1 Pulse per Dollar OFF 8 Vending Interfaces Gaming Interfaces OF
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W A S H S E L E C T I I to replace the coin samples with a different type of coin, the selectivity of the unit must be readjusted. Before this can be done, a standard acceptance test should be performed. The test is performed by dropping several valid coins into the Slug-Buster II, including common slugs, and verifying that the proper coins are credited and that the slugs are rejected.
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W A S H S E L E C T I I 4.5 Multi-Coin Acceptor Programming and Operation This optional item allows the Wash Select II to accept U.S. quarters, dollar coins and up to four different bi-metal tokens. The Wash Select II accepts tokens ranging in size from .984” – 1.125” in diameter. The current configuration of the Wash Select II only allows one coin to be dispensed at a time. Therefore, if you would like to dispense the dollar coin, it will be necessary to make changes to the coin hopper. 4.5.
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W A S H S E L E C T I I Figure 13. Outside/ Inside of the IDX You must answer the following questions before proceeding with the programming of the IDX coin acceptor. • Do you want to accept tokens? • How many different tokens will your site have? • How much will each token be worth? • Can the Wash Select II programmed token-value be divided evenly into each of these values? (This helps to determine the number of pulses the IDX will need to output for each token.
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W A S H Diverted Diverted Position S E L E C T I I Pulses Token 1 Token 1 1 1-12, 14-255 Token 2 Token 2 2 1-255 Token 3 Token 3 3 1-255 Token 4 Token 4 4 1-255 $1-Coin Quarters 5 1 Quarters $1-Coin 6 1 Figure 14. IDX Wire Harness (Green Phoenix Connector) Configurations Once the configuration has been decided, the number for the switch positions, pulses, and wire-harness pin-outs will need to be substituted for the given numbers in the instructions in Section 4.5.2 below.
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W A S H S E L E C T I I (Example: If you have assigned a token value of $.50 under the “Cash & Tokens” menu, and you have four different tokens, each token must be worth a multiple of $.50. or as follows token 1 = $.50, token 2 = $1.00 token 3 = $1.50 and token 4 = $2.00. As you can see each token in this example represents numbers that can be divided by $.50.
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W A S H S E L E C T I I The following steps will assist you when setting Token Values. 1. Using the toggle switch at the top of the CPU board, place the Wash Select II in setup mode by moving the switch toward the back of the Wash Select II case. (The CPU board is located on the inside right wall of the Wash Select II case.) 2. Using the (3) key to scroll forward and the (1) key to scroll back, scroll through the main menu until the “Cash & Tokens” option is displayed. Press the (*) key to enter. 3.
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W A S H S E L E C T I I 4.5.5 Modifying the Hopper If you want your Wash Select II to dispense quarters, this procedure is NOT necessary. However, if you wish to dispense the dollar coin, the hopper must be modified and the IDX acceptor will need to be programmed. This Section will cover the setup of the coin-hopper. To program the IDX acceptor and the Wash Select II, please refer to Section 4.5.1 of this manual. 4.5.5.1 Disassembling the Hopper To disassemble the coin hopper, follow the steps below.
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W A S H S E L E C T Locking Clasp Figure 16. Hopper View - Removing the Hopper - Cube Top 6. Slide the top piece of the black plastic hopper up and off to expose the wheel. Figure 17. Hopper View - Top Removed 7. Remove the dispensing wheel by grasping the coin openings and lifting up. Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T Figure 18. Hopper View - Wheel Removed 8. Using your hand, remove the guide arm cover from over-top of the coin exit opening. Figure 19. Hopper View - Guide Arm Cover Removed 9. Using a screwdriver, gently pry off the old hopper arm. Be very careful not to break the pins that hold the arm in place. Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T Arm Cover Figure 20. Hopper View - Removal of the Coin Guide Arm 10. Place the new hopper arm into the slot exactly as the old one was. 11. Place the new hopper wheel into the plastic hopper exactly as the old one was. 4.5.5.2 Re-assemble the Hopper 1. Once the new guide arm and dispensing-wheel have been replaced, reinstall the coin guide arm cover. (See Figure 18.) 2. Slide the black plastic top back onto the hopper-cube assembly. Securely latch it in place by locking the clasp.
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W A S H S E L E C T I I 4.5.6 Program the IDX to Accept Quarters Follow the steps below to program the IDX to accept quarters. 1. Remove the front cover by pushing it in and up from the bottom right corner of the main body. (This is located near the phone number.) 2. Locate the rotary-switch and set it to the position labeled number 6. (If you choose to dispense $1 coins instead of quarters, this will be position 5.) 3. Press the button located immediately to the left of the switch once. 4.
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W A S H S E L E C T I I You can empty the bucket by grasping it firmly at the top and lifting it up and out of the Wash Select II case. When returned to the case, the bucket locks into an upright position using a bracket on the floor of the Wash Select II. 4.5.10 Cleaning and General Maintenance You are strongly advised to check the coin-accepting system for proper operation. It is a good habit to perform a check each time you remove cash from the box and any other time you may open the box.
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W A S H S E L E C T I I 1. A speech module circuit board, which plugs into the CPU board. 2. A speaker, which is attached to the door. 3. A speaker grille, which is attached to the outside of the door. 4. A speaker cable, which runs from the CPU board to the speaker. 5. A microphone, which plugs into the top of the speech board and is used to record voice messages. 4.6.
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W A S H S E L E C T I I The wash is now ready. Please drive in slowly following the entrance sign on the car wash. 13) EXACT CHANGE ONLY (5 seconds) Please use exact change only. 14) ADD MONEY NOW (6.75 seconds) Please add payment for your selection 15) SELECT WASH TYPE (6.75 seconds) Please Select Soft-cloth or Touch-free now. 16) BAD CARD READ (5.75 seconds) Your card could not be read. Swipe your card again, or try another card. 17) ENTER PIN (3.25 seconds) Please enter your PIN number.
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W A S H S E L E C T I I 5. Locate the volume knob and adjust the volume by turning the knob clockwise about half way. (The knob should have been set fully to the counter clockwise at the factory.) 6. Speak clearly and loudly into the microphone to record each message. (Hold the microphone straight up and down, even with the middle of your chin for best results.) 7. Scroll to the "Play Message" option and press (*) to enter.
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W A S H S E L E C T I I Sensitivity Control Knob, this is numbered from 1-10. Figure 22. Proximity Sensor Power Block You should test this adjustment with and without a vehicle in front of the unit. The normal sensitivity setting range is between 6 and 10 on the dial. 4.7.2 Adjusting Sensitivity with the 100% Range Setting The proximity sensor block is shipped pre-set on the 25% range setting. If you find that this does not work for you, you may adjust the range setting on the power block.
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W A S H S E L E C T I I Table 15. System Settings Affecting Proximity Sensor Operations Setting Effect Greeting Delay This defines how long the Wash Select II should wait to play the greeting message for the first time after a customer has driven up. Repeat Delay This defines how long the Wash Select II should wait to play the greeting message again if customer activity has yet to begin.
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W A S H S E L E C T I I 4.8.3 Cleaning and General Maintenance The following maintenance should be performed on the Wash Select II every three months: 1. Remove the coin hopper from the unit. 2. Remove all coins from the hopper. 3. Use a damp rag to clean any metal dust that may have accumulated on the exit ramp. 4. Remove the two side screws that hold the bottom support bracket and pull the main hopper cube from the hopper assembly. 5. Use a Q-Tip or Iso-swab to clean the coin exit slot. 6.
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W A S H S E L E C T I I 4.9.1 Card Reader Related System Settings After repeated use, the credit card reader acceptance rate will begin to decline. This is due primarily to the internal sensing devices becoming soiled. It is best to clean your card reader using card reader cleaning cards. These cleaner cards may be purchased directly from your distributor or from the manufacturer of the cleaner cards.
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W A S H S E L E C T I I are located in different positions throughout the Wash Select II. The following Sections contain information and procedures important for peak operating performance. If you look towards the CPU, the section in the upper right hand corner just to the right of the setup/operate switch deals primarily with the printer. There you will find two push button switches mounted on the board labeled "Feed" and "Reset".
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W A S H S E L E C T I I below each button. When the reset button is pressed, the printer control board and print mechanism will go through a forced system reset. This will clear up any failures due to electronic error. If you press the feed button and hold it, the paper feed motor will feed paper through the side of the Wash Select II door. The paper will stop feeding once you let go of the button. 4.10.
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W A S H S E L E C T I I 4.11 Fuse Caution: For continued protection against risk of fire, replace only with same type and rating of fuse. If you need to replace the fuse, be sure to replace it with only the same type and rating as the blown fuse. Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T Appendix A.
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W A S H Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T I I Appendix B.
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W A S H S E L E C T J19 Fault/Warning Outputs Pin Description 1 Fault output Common (dry contact) 500ma max 2 Fault output Normally Open (dry contact) 500 ma max 3 Warning output Common (dry contact) 500 ma max 4 Warning output Normally Open (dry contact) 500ma max J18 Wash Inputs Pin Description 1 Wash In Use Hot (20-120VAC/DC) 2 Wash In Use Neutral 3 Wash Fault Hot (20-120VAC/DC) 4 Wash Fault Neutral 5 Wash Warning Hot (20-120VAC/DC) 6 Wash Warning Neutral J17 Wash Relays Pin D
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W A S H S E L E C T I I J14 Misc Power Input Pin Description 1 5VDC Pass through power 2 GND for 5VDC Pass through power 3 24VAC Hot 4 24VAC Neutral 5 12VDC for I/O board 6 GND for 12VDC for I/O board Note: J14 connects directly to J13 for power to bill validator and display I/O board.
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W A S H S E L E C T J12 Bill Validator (Pulse Mode) Pin Description 1 Bill Enable Common (N/C) (voltage applied to J11 pin 2) Normally 24AC neutral (Note: 12VDC for Canadian units) 2 Bill Enable switched (switched voltage applied to J11 pin 1) Normally 24AC hot (Note: 12VDC for Canadian units) 3 Not connected 4 Bill pulse 1 (not used) 5 Bill pulse 0 ($1 credit pulse) Short to pin 6 to issue bill pulse – floats at 12VDC normally.
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W A S H 6 S E L E C T 5VDC + output (from J1 pin 1) J4 24VDC Printer Power (Printer Option Only) Pin Description 1 24VDC + input from power supply 2 24VDC ground input from power supply P1 Modem Connection (Standard PC-AT Pin Outs) Pin Description 1 CD – carrier detect input 2 Receive Data input 3 Transmit Data output 4 DTR – Data terminal ready output 5 Ground 6 DSR – input 7 RTS – request to send output 8 CTS – clear to send output 9 N/C J22 Expansion RS-485 Half Duplex (POS40
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W A S H S E L E C T J26 Data to Display I/O Board Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Description Encoded Button 0 GND Encoded Button 1 Display DB0 Encoded Button 2 Display DB1 TTL Cash Enable Display DB2 5VDC Display DB3 TTL Coin pulse 1 Display DB4 TTL Coin pulse 2 Display DB5 TTL Coin pulse 3 Display DB6 TTL Coin pulse 4 Display DB7 N/C GND 5VDC Display RS Keypad Feed 0 Display R/W Keypad Feed 1 Display Enable 0 Keypad Feed 2 Display Enable
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W A S H S E L E C T J25 Display I/O Board Data Pin Description 1 N/C 2 Rear Sensor 3 Card Present 4 Data Track 1 5 Wash Fault TTL for LED 6 Strobe Track 1 7 Aux output 4 8 Data Track 2 9 Aux output 3 10 Strobe Track 2 11 Aux output 2 12 Wash Relay 1 TTL 13 Aux output 1 14 Wash Relay 2 TTL 15 Aux input 2 16 Wash Relay 3 TTL 17 Aux input 1 18 Wash Relay 4 TTL 19 Bill Pulse 0 TTL ($1 credit pulse) 20 Wash Relay 5 TTL 21 Wash Warning output TTL for LED 22 Wash Rel
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W A S H S E L E C T DISPLAY I/O BOARD J3 Main Coin Acceptor Pin Description 1 24 AC Hot Switched (500 mA average max) 2 24 AC neutral 3 24 AC neutral 4 Coin 1 pulse (short to pin 3 or pin 2 for coin pulse) 5 Coin 2 pulse (short to pin 3 or pin 2 for coin pulse) 6 Coin 3 pulse (short to pin 3 or pin 2 for coin pulse) J2 Auxiliary Coin Acceptor Pin Description 1 24 AC Hot Switched (500 mA average max) 2 24 AC neutral 3 24 AC neutral 4 Coin 4 pulse (short to pin 3 or pin 2 for coin pu
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W A S H S E L E C T JP1 Ribbon Cable Coin Acceptor Interface Pin Description 1 12VDC switched (500 mA average max) 2 GND for 12VDC 3 Coin 4 (sink to pin 2 for coin input) 4 Coin 3 (sink to pin 2 for coin input) 5 N/C 6 N/C 7 Coin 2 (sink to pin 2 for coin input) 8 N/C 9 Coin 1 (sink to pin 2 for coin input) 10 N/C 11 N/C 12 N/C 13 N/C 14 N/C 15 N/C 16 GND for 12VDC J25 Diverter Solenoid Output Pin Description 1 12VDC + solenoid fire output 2 Ground 12VDC for solenoi
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W A S H S E L E C T J9 Credit Card Reader Pin Description 1 Rear Sensor 2 Data Track 2 3 Card Present 4 Strobe Track 2 5 N/C 6 5VDC power to card reader 7 GND power to card reader 8 Strobe Track 1 9 Data Track 1 J20 Wash 1 Button Pin Description 1 12VDC button feed (current limited) 2 Button return (short this to Pin 1 for button press) J21 Wash 2 Button Pin Description 1 12VDC button feed (current limited) 2 Button return (short this to Pin 1 for button press) J22 Wash 3 B
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W A S H S E L E C T J24 Refund Button Pin Description 1 12VDC button feed (current limited) 2 Button return (short this to Pin 1 for button press) J5 Keypad Connector Pin Description 1 Return 2 (row 4, 5, 6) 2 Return 1 (row 7, 8, 9) 3 Feed 2 (column 3, 6, 9, #) 4 Return 0 (row *, 0, #) 5 Feed 0 (column 1, 4, 7, *) 6 Return 3 (row 1, 2, 3) 7 Feed 1 (column 2, 5, 8, 0) 8 N/C J23 Backlight for Main Display Pin Description 1 Backlight Ground – (black) 2 Backlight Power + (Red) J1
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W A S H S E L E C T J12 Backlight for Wash Display 4 Pin Description 1 Backlight Ground – (black) 2 Backlight Power + (Red) J11 Main Display Pin Description 1 5VDC Ground 2 5VDC power 3 Ground (contrast) 4 RS 5 R/W 6 Enable 0 7 DB0 8 DB1 9 DB2 10 DB3 11 DB4 12 DB5 13 DB6 14 DB7 J6 External Fleet Connector Pin Description 1 5VDC power 2 Aux Output 1 3 Aux Output 2 4 Aux Input 2 5 12VDC power Document Number: Document Title: WS21058 WSII Operations Manual ve
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W A S H S E L E C T J7 External Fleet Connector Pin Description 1 GND 2 Aux output 3 3 Aux output 4 4 Aux input 1 5 GND for 12VDC power Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T EXPANSION BOARD J5 CPU Board Connector Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Description VCC Address pin 0 VCC Address pin 1 N/C Address pin 2 /RES Address pin 3 RES Address pin 4 /RD Address pin 5 /WR Address pin 6 A2 Address pin 7 A1 INTE input A0 INTF input /EXPANSION input INTG input /UARTG input INTH input /UARTH input /PCS4 input Ground 12V DC hopper input /PCS5 input Ground 12V DC hopper input N/C 12V DC hopper output
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W A S H S E L E C T P2 Debit Pin Description 1 RS485 2 RS485 3 VCC 4 Ground P4 Spare 232/485 Pin Description 1 N/C 2 RX 232 3 TX 232 4 DTR 232 5 Ground 6 DSR 232 7 N/C 8 N/C 9 N/C Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T I I Appendix C. Tunnel Mode Please refer to Section 2.5.8 before proceeding. The following describes what default configurations are required to set the coin box into tunnel mode: Setting up tunnel mode with Start key (Accepts Cash): 1. Using the Wash Interface menu; set tunnel mode to ‘1’. 2.
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W A S H [ T H I S Document Number: Document Title: P A G E I N T E N T I O N A L L Y WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T I I Appendix D. Wash Select II/POS4000 Canadian Addendum This Appendix provides additional information relevant to Canadian Wash Select II units. A. Configure the Wash Select II Coin Dispenser Remember that the coin that is dispensed is the one that is diverted by the coin acceptor, and ends up in the hopper. 1. To dispense the $1 coin: 1. From the SETUP menu, go to “CASH & TOKENS”, and then select “COUNTRY CODE”. 2. Set COUNTRY CODE to ‘2’. 3.
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W A S H S E L E C T I I 2. Attach the new label that reads “$1 coin, $2 coin, Token”. 3. Put the unit in setup mode. 4. Go to the Diagnostics main menu. 5. Go to the “Test bills/coins “sub-menu. 6. Open the cover of the IDX acceptor. 7. Turn the rotary switch of the IDX to position 5. 8. Press the reset button to the left of the rotary switch only once. 9. Turn the rotary switch back to zero and close the IDX cover. 10.
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W A S H S E L E C T I I 3. Press the button immediately to the left of the rotary switch once. 4. Drop the 6 quarters through the acceptor. The IDX will blink once after each coin. Verify that the light (LED) blinks 5 times after the last coin is entered. 5. Replace the rotary switch back to zero. 4. If you are accepting old $2 coins: 6. Remove the front cover by pushing in and up at the bottom right corner of the main body of the unit (near the phone number printed on the cover). 7.
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W A S H S E L E C T I I 6. Drop the six sample tokens of the second type, and note that the LED blinks multiple times after the last token 7. Replace the rotary switch to 0 8. Replace the cover Refer to the following table for your token information. Table 19. Wash Select II Token Values Name Default setting Token Value Maximum Transaction Tokens Note: per Maximum Allowed $1.00 $99.00 80 80 The IDX coin-acceptor can be programmed to divert either the $1 coin or a quarter.
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W A S H S E L E C T I I The table below lists the programming structure. Table 20.
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W A S H S E L E C T 9. If you are still having problems, go to the Diagnostics main menu, and choose “test modem” command. If the modem responds with an OK message, try to open a batch again. 10. If you are unable to do so at this point, then you might have a modem with the wrong programming. If you have the printer option, then go the “credit systems” menu, and choose “print trans hist” command. Check the printout to see the reason of the failure. 11.
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W A S H S E L E C T I I “processor type” to zero and disabling Autobatch. In addition, do the procedures found under “If you want to do batch opening/closing manually” above. F. CashCode Bill Validator The Canadian Wash Select II comes equipped with the CashCode bill validator. 1. Emptying the Bill Stacker The CashCode bill stacker will hold up to 400 bills and is equipped with a keyed-entry vault.
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W A S H # Description 6 Failure of sensors # optical 12 S E L E C T I I Description Banknote is in the entry slot of the cassette and credit is not issued 4. Removing the CashCode from the Wash Select II Follow the steps below to remove the bill validator. 1. Hold the Bill Validator at the top. 2. Remove the two Phillips head screws on the left side of the Bill Validator faceplate. 3. Remove the two Phillips head screws from the bottom of the Bill Validator faceplate.
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W A S H S E L E C T Table 22. CashCode DIP Switch Settings* * Taken from the CashCode® Model AMZ-USA-MDB-UNV User’s Guide Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H [ T H I S Document Number: Document Title: P A G E I N T E N T I O N A L L Y WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T I I Appendix E. Security Alarm Option The Security Alarm option adds an alarm to the WSII that monitors the door for unauthorized entry, and a shock sensor for detecting attempted vandalism or break-ins. When triggered, a siren will sound from 1-60 minutes, a message will display and print on the primary POS4000 controller, and a page will be sent if you have paging configured. Note: The siren will not go off if the unit is in Setup mode, even when the alarm is armed and triggered.
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W A S H S E L E C T I I Table 23. Programming Pass Codes/Cards PASS CODE PASS CARD 1. Press the (1) key for code. 1. Press the (3) key for card. 2. Enter the code number, and then press the (*) key to enter. (The code must be at least four digits long and end with a zero.) 2. Insert the card into the card reader or key in the number that appears on the front of the card, and then press the (*) key to enter. (If you insert the card there is no need to press the (*) key. 3.
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W A S H S E L E C T I I Figure 24. Shock Sensor 2. Alarm Siren The alarm siren is mounted to the rear-left corner of the Wash Select II case. When triggered, this provides maximum decibel magnification as the sound waves reverberate off the stainless steel. The siren is wired to J19 pins 3 & 4 on the CPU board. Figure 25. Mounted Siren Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T I I 3. Door Switch The door switch detects whether the door is open or closed. When the alarm is armed, opening the door will set off the siren. The door switch is connected to J18, pins 3 & 4 of the CPU Board. Figure 26. Door Switch 4. Wiring Information Refer to the following table and diagram for wiring the siren to the WS2 CPU board. Table 24.
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W A S H S E L E C T Figure 27. WS2 Alarm Wiring Diagram Document Number: Document Title: WS21058 WSII Operations Manual ver 6.
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W A S H [ T H I S Document Number: Document Title: P A G E I N T E N T I O N A L L Y WS21058 WSII Operations Manual ver 6.
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W A S H S E L E C T I I Appendix F. Citizen CD-S500 Printer Configuration Procedures Refer to the Citizen CD-S500 operations manual, page 36 for more information on configuring the printer. Configuration Settings Command Type CBM2 Number of Col. 42/35 Font Select 7*9 To configure the printer for operation with the POS4000, perform the following procedure: 1. With the front cover open, turn power on while pressing the FEED button; then release the FEED button. 2.