User Manual

POS4000
Document Number: POS4003 19
Document Title: POS4000/V2 Operations Manual
4.5 Voiding a Customer Code
Carwash codes can be voided prior to use. Once a code has been voided, it will
not activate the carwash. To void a code, press the [CMD] key followed by the
[VOID CODE] key. The console will prompt for password 1, followed by the code
number to be voided. If the code is valid, several things will occur:
• The code is removed from the valid code memory.
• A void code ticket will be printed. The cashier should sign this ticket and save
it with the original ticket for use in the shift close-out audit.
• The number of codes voided is listed on the Accounting Report in the Codes
Void section.
• The dollar value of the ticket will be added to the void ticket account (this
account is printed in the audit report as Sales Refunds in the Register
Summary section).
If the code is not valid, a message will be printed indicating this.
Note that with a multiple-console configuration that codes can be voided at either
the master console or the console the code was generated from (console
connected to the extpos).
Example to void code 123450:
[CMD]
[VOID CODE] (Unit prompts for password 1)
[1] (password 1)
[ENTER]
[1][2][3][4][5]
[ENTER]
5 CUSTOMER ACCESS
A customer receives a car wash by entering his unique access code at the
customer interface located at the entrance of the car wash. The customer
interface includes a metal numeric keypad, coin and bill acceptor interfaces
(coin/bill activation and change making is optional) and customer display.
To receive a wash, the customer enters his unique car wash code on the numeric
keypad. The "0" that is the last character of every code is used as an enter key.