User Manual

POS4000
Document Number: POS4003 14
Document Title: POS4000/V2 Operations Manual
A unique carwash grouping feature allows the operator to merchandise individual
carwash functions as well as merchandising carwash packages with special
pricing. A carwash group is user definable and sold using a single key on the
cashier keypad. For example, a WORKS carwash could be merchandised to
include a deluxe wash with all options. This package would have a separate 3
tier pricing structure and separate accountability. Group functionality is not
supported by all coin box configurations, and is typically most usable in systems
that don’t allow cash acceptance at the customer entrance stand.
A very flexible carwash message structure is provided that enables one to
provide the customer with a variety of information. Custom header and footer
messages can each be up to 10 lines long and are printed on the top and bottom
of every ticket.
In addition to the header and footer messages, five different postscript
messages, each 5 lines long, can be defined and assigned to specific carwash
features at specific price levels. This allows different messages to be printed on
full priced and discounted tickets. This flexibility allows you to advertise discounts
to customers paying full price, allows full priced tickets to be saved as coupons
toward future purchases, allows you to thank customers who earned a discount
for purchasing the goods and services that enabled them to earn the discount,
etc.
The operation of the system is somewhat dependent on the options present and
configuration of the unit. This information can be obtained by using the system
configuration report command (see section 6.5.1). However, general operations
are very similar for all systems.
4 CASHIER OPERATIONS
The "cashier" keys are the 12 keys (usually yellow) on the bottom half of the
keyboard. The main console has been designed so that the majority of cashier
operations will be performed using the cashier keys. Each cashier key
corresponds to a single feature. A feature may be a wash program, option or
group. The number of each type of feature present and their location on the
keypad depends upon the software installed in the POS4000 and cannot be
changed by the user.
Note that during cashier operations, the text on the right hand side of the keys is
not used. These alternate key functions are discussed in the alphanumeric data