User Manual

Overview

The Multi-Site Accounts feature utilizes the Sierra Shared Payments application to allow

accounts stored on a site controller to be used at other locations. While accounts can only be

set for multi-site sharing when they’re stored on a controller, accounts can be used at any site

with a Portal, C-Start, Sentinel, WashPay device or Wash Select II (when its connected to a site

controller). Account types supported are Prepaid, Fleet, Subscription (unlimited wash) and

loyalty. Account sharing is a software option that requires the purchase of an activation code.

This document refers to sites as either Publishing or Remote. A publishing site is one where the

site controller is configured to share its accounts so they can be used at other sites. All

deployments must have at least one publishing site. A Remote site is one where multi-site

accounts can be used but no multi-site accounts are stored.

System Requirements

 Requires sierra version 1.63 or higher at all sites.

 Requires the Sierra Enhanced Marketing Option at all sites.

 Requires the Shared Accounts option to be enabled on site controllers at all publishing

sites

 Requires a static IP Address at all sites with port 9820 open for external access

Setup

To configure a site controller for sharing its accounts, the following information is needed for

each site where the accounts can be used:

 Site IP address

 Zip Code and Time Zone

 Database ID for the Sierra server application

Once this information is available, and all system requirements (as described earlier in this

document) are met, follow the steps below to configure the site controller at each Publishing

site. No programming is required at remote sites.

1. Login to the Sierra management system on the server.

2. Go to the Setup tab, then go to Activation Codes.

3. Verify that you have a Shared Payment Service and House Account and Gift Card

Support codes. If you do not have them, please call 1-800-4-Unitec and have one setup.

You will need to restart the server after the new activation code has been added, by

going to the Utilities tab, then clicking Restart Server.