User guide

Section 3: INSTALLATION
3-17
Use modular line cords between the single-line set connections and
the ports, then bundle and secure the modular cords. Use a marker
to write the extension number assigned to the port number on the
modular cords.
Depending on the type of telephone system, and whether or not the
system is integrated, the method of connecting with the telephone
system varies. More information on integration may be found in the
PBX chapter.
3.13 PBX SOFTWARE CONSIDERATIONS
e
maGEN
interfaces with any PBX software that allows call forward-
ing and supports a hunt group comprised of extension numbers. The
class of service for
e
maGEN
extension numbers should include
trunk access for out dials, the ability to flash, and the ability to be a
target for forwarded calls.
The pilot number of the hunt group contains as its members all the
extension numbers assigned to the
e
maGEN
system. A subscriber
dials the pilot number of the hunt group to access the system. A ro-
tary or circular hunt group allows the telephone system to evenly dis-
tribute calls to all
e
maGEN
system ports.
3.13.1 Setting up the PBX to accommodate
e
maGEN
Before you start integrating
e
maGEN
with the PBX, make sure of
the following:
1. Set up enough analog ports for every port you have on
e
ma-
GEN
.
2. Program the analog extensions to accommodate voice mail.
3. Put the analog ports in a group. In most PBXs this group has to
be designated as a voice mail group.
4. Connect a single line phone or a test-set to each one of the ana-
log ports and verify the following:
a. There is dial tone.
b. Call each extension and get a ring.
c. Call each extension, answer the call and receive touch-tones
when pressing keys on the calling extension.
d. Get in-band touch-tones in the beginning of the call (for
example when pressing the voice mail key on the calling
extension.)